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Summary

Man-made birds of the 21st century move through the air, enormous lumps of metal 200,000 times heavier than the seagulls that inspired the idea. It's all down to today's engineers who have developed the fundamental ideas of flight first put forward by the Wright Brothers. At the age of 13,  air cadets left me longing for the next lesson to find out how powered flight has led to the luxuries we have today; rapid international delivery, worldwide flights to holiday destinations, quick response emergency air services and of course, the use of flight in military defence. It is the impact of flight that fuelled my natural curiosity and desire to study aeronautics.

WORK EXPERIENCE:

01.03.2021Ongoing

Passenger Service Agent Position

Belgrade Airport
  • Inspect and verify documentation of passengers
  • Issue boarding passes
  • Reschedule passengers affected by flight interruptions or cancellations
  • Process baggages
  • Make announcements
  • Operate computer keyboards, and carrier specific reservation/ ticketing software
  • Calculate fee
  • Handled the needs of unaccompanied minors, VIPs and passengers needing wheelchair assistance
  • Guide passengers through customs and immigration
  • Checking boarding passes and passports at the boarding gate
  • Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival 
01.08.201930.03.2021

Personal Assistant

Jevtic Nekretnine
  • Typing, formatting, and editing reports, documents, and presentations.
  • Entering data, maintaining databases, and keeping records.
  • Scheduling appointments, maintaining an events calendar, and sending reminders.
  • Copying, scanning, and faxing documents, as well as taking notes.
  • Ordering office supplies and replacements, as well as managing mail and courier services.
  • Reporting to senior management and performing secretarial and administrative duties.
  • Acting as a first point of contact: dealing with correspondence and phone calls.
01.06.201630.09.2016

"Here to help"

Air Serbia
  • Ground handling, passenger and cargo control
  • Aircraft load control
  • Airport passengers handling
  • Airport host or hostess
  • Directing passengers to the correct gate for their flight
  • Direct passengers through Customs, Immigration, and quarantine as required

Education