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Summary

I am an experienced marketing and events manager.My best skills include sales, market analytics, content design, project management and communications.
I welcome the opportunity to work with a company that is goal oriented,  organized and seeking growth. 

Education

Jun 2021Dec 2021

Project Management -

University of the West Indies (U.W.I.)

Project management Certification 

  • A+ Grade
Sept 2010Dec 2012

Cambridge A-Level Examination

Sir Arthur Lewis Community College
  • Sociology
  • Business Management
  • Literature
  • Communications Studies
Sept 2005Jun 2010

Caribbean Examinations Certificate

Saint Mary's College
  • Literature
  • English A
  • Mathematics
  • Information Technology
  • Social Studies
  • Biology
  • Integrated Sciences
Sept 2006Dec 2010

Cambridge Music Theory

Saint Lucia School Of Music
  • Ability to write music & sound scores for performance 

Skills

Analysis and Presentation
10

Experience & ability to research, deduce and write reports, proposals, advertisements, public presentations, etc.  

Customer Service & Retention
10

 Experience (3+ yrs) in Customer service, Persuasion, Conflict management and Acquisitions

Data Entry and Analysis
10

Ability to Create, file and interpret company and client information securely

Digital Media & Graphic Design
8

Experience in  Digital Media  for Social media marketing, promotions and product design 

Information Technology
8

Ability to manage, implement and support company networks and data base systems

Marketing Communication & Strategy
9

Knowledge and Experience In Digital, Social Media and Audio promotion

Office Management, Microsoft Office & Productivity Software, Reports
10

Superior Knowledge & Experience in Productivity software, Office management, Document organization and scheduling  

Project & Team Management
10

Experience and ability to Research, Develop & Execute Company Projects, Goals or Events

Sales and Negotiation
9

More than 5 years of experience  in persuasion and marketing for prospective clients and to acquire  new customers, business clients and Projects

Training & Development
10

Experience and Training in workshop facilitation, staff training and personal development training for work and personal life

Website Design
8

Ability to create, manage and maintain websites, marketing material and content creation 

Work experience

November 2021December 2022

Customer Sales and Engagement

Ojo Labs Saint Lucia
  • Call and pre-qualify potential homebuyers, ensuring they meet requirements for homeownership
  • Recommend viable services to assist homebuyers with their purchase
  • Answer questions regarding property listings
November 2019November 2021

International Customer Service (Property managers)

VRBO - Vacation Rentals By Owners .
  • Provide detailed account information & support to property owners in the US, UK, & Europe  
  • Reservation management
  • Payment Processing & Book Keeping 
  • Market analysis and Data Consultation 
  • Provide Solutions to technical issues 
Jan 2019May 2019

Marketing Representative

Travel Smart VIP Luxury Vacations
  • Provide orientation tour of hotel's services and facilities
  • Book Guests for Tours of Hotel and property
  • Book restaurant reservations on behalf of VIPs
  • Provide solutions to guests on issues
  • Recommend excursions, services or products to guests to best enjoy their vacation
Dec 2017Nov 2018

Production Manager

That's Wassup Saint Lucia
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
    Oct 2013Dec 2015

    SALES & MARKETING REPRESENTATIVE

    YODLE Inc - Km2 Solutions Ltd.
    • Identify new advertising markets, and propose products to serve them.
    • Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
    • Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising.
    • Provide clients with estimates of the costs of advertising products or services.
    Dec 2012Feb 2017

    JUNIOR EVENT COORDINATOR (contracted)

    LANDMARK EVENTS LTD
    • Inspect event facilities to ensure that they conform to customer requirements.
    • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
    • Manage and meet with event stalk holders 
    • Obtain and manage event permits
    Nov 2012Dec 2014

    Executive Editor

    That's Wassup Saint Lucia Youth Magazine
    • Review, proof-read and edit any magazine submissions
    • Check for grammatical errors and coordinate with writers accordingly or corrections
    • Fact-checking all articles submitted by writer team 
    • Ensuring timely submission of all articles for publishing
    • Coordinating with fellow staff to manage submission timelines 

    Portfolio

    Past Experience in Coordination and Management

    References

    Creative Director- Landmark Events Ltd

    Creative Director -285-2666/452-8416

    Drenia Frederick - Cultural Development Foundation -Events & Production Director  - 758-485-8228

    Hierland Peter - That's Wassup St. Lucia

    Owner - 758-485-2231

    Khervelle Pamphille - VRBO - Property Service

    Former Supervisor -+1 (758) 726-1490