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Summary

Skilled in Event Production, Sales, Marketing, and Management; marketing most of all is my passion. I am looking for a position and company a potential for growth and creativity   

Work experience

November 2019Present

International Customer Service (Property managers)

VRBO - Vacation Rentals By Owners - KM2 Solutions Ltd.
  • Provide detailed account information & support to property owners in the US, UK, & Europe  
  • Reservation management
  • Payment Processing & Book Keeping 
  • Market analysis and Data Consultation 
  • Provide Detailed Reports on client interactions and accounts
  • Provide Solutions to technical issues 
20192019

Marketing Representative

Travel Smart VIP Luxury Vacations
  • Provide orientation tour and description of hotel, services and facilities
  • Book Guests for Tours of Hotel and property
  • Book restaurant reservations on behalf of guests and VIPs
  • Provide solutions to guests on issues
  • Recommend excursions, services or products to guests to best enjoy their vacation
20172018

Production Manager (1 year - Contract)

That's Wassup Saint Lucia
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
    20162017

    CUSTOMER SERVICE REPRESENTATIVE - Training Assistance

    Velox Performance
    • Account Management
    • Assist in Training New and Potential Representatives
    • Answering Queries on Company, products and Services
    • Sale of Products
    20162016

    SALES SUPPORT REPRESENTATIVE

    ArkTel Telecommunications
    • Call clients for subscription sales or to renew contracts
    • Provide clients with estimates of the costs of advertising products or services.
    • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
    20132015

    SALES & MARKETING REPRESENTATIVE

    YODLE Inc - Km2 Solutions Ltd.
    • Identify new advertising markets, and propose products to serve them.
    • Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
    • Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising.
    • Provide clients with estimates of the costs of advertising products or services.
    20122017

    JUNIOR EVENT COORDINATOR (contracted)

    LANDMARK EVENTS LTD
    • Confer with staff at a chosen event site to coordinate details.
    • Inspect event facilities to ensure that they conform to customer requirements.
    • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
    • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
    • Obtain permits from fire and health departments to erect displays and exhibits and serve food at events..
    20122013

    Executive Editor

    That's Wassup Saint Lucia Youth Magazine
    • Review, proof-read and edit any magazine submissions
    • Check for grammatical errors and coordinate with writers accordingly or corrections
    • Fact-checking all articles submitted by freelance writers and team 
    • Ensuring timely submission of all articles for publishing online 
    • Coordinating with fellow staff to manage submission timelines 

    Education

    June 2021

    Currently Pursuing Project Management -

    University of the West Indies (U.W.I.)

    Project management Certification 

    20102012

    Cambridge A-Level Examination

    Sir Arthur Lewis Community College
    • Sociology
    • Business Management
    • Literature
    • Communications 
    20052010

    Caribbean Examinations Certificate

    Saint Mary's College
    • Literature
    • English A
    • Mathematics
    • Information Technology
    • Social Studies
    • Biology
    • Integrated Sciences

    Portfolio

    Past Experience in Coordination and Management