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Strategic Profile

Highly competitive outstanding Senior Vice President and leader with entrepreneurial track record as a Strategic Sales Champion, Customer Advocate, Change Agent and innovative Business Driver in healthcare and commercial sectors.  Highly skilled in managing full sales lifecycle, channel development, multi-account oversight, target marketing, enterprise planning and organizational streamlining in fast-paced environments.  Widely recognized by executives, industry peers, direct reports and B2B clients for strong interpersonal skills, comprehensive expertise in leadership, management, solution selling, executive presentations, deal negotiations, workforce planning, communicating effectively and full territory accountability.

  • Solid background in business communications, prospecting for, closing and executing complex and long-term end user agreements in both the healthcare and non-hazardous waste industries with top decision-makers and in full compliance to government regulations and industry requirements; responsible for P&L, budgeting, pricing and cost controls for professional services.
  • Proficient in communicating effectively with business partners, customers, cross-functional teams, multiple departments, and diverse internal resources in organizing and leading new business efforts, marketing programs and pipeline growth.
  • Results-oriented formation and delivery of profit-building initiatives, business plans, executive reports, special events planning and continuous improvement.
  • Dedicated and self-motivated to achieve maximum revenue performance, ensure peak customer satisfaction, resolve escalated issues and meet aggressive growth objectives.

Core Competencies

New Business Development - Solution Selling - Strategic Planning - Profit Building - Major Account Growth - Cost Controls - Territory Oversight - Supplier Relations - Project Expediting - Pricing Structures - Business Forecasting - Account Portfolios - Operational Streamlining - VIP Relations - Market Trend Review - Staff Management - Executive Reporting - Contract Negotiations - Business Plans - Branding Strategies - P&L - Budgeting - Market Penetration - Deal Execution - Customer Satisfaction & Retention

Angelica - Dallas, TX - 01/2005 - 02/2020

Angelica - Angelica is the nation's largest healthcare linen provider of textile rental and linen management products and services to hospitals, integrated delivery networks (IDNs), clinics, outpatient facilities, and long-term care centers. 

Employment & Accomplishments

2018-022020-02

Vice President-Strategic Accounts /Texas/Oklahoma/Louisiana

Angelica

In charge of negotiating $500K and up strategic accounts across TX, OK, and LA.  Effectively liaise with assigned clients, Healthcare GPO groups and corporate sales/service team. Deploy innovative expertise in business targeting and contract negotiations with senior management. Prepare and update quarterly business reviews, while interacting with Executive Leadership Team on strategic directives and market initiatives.

  • Succeeded in capturing $4.1M in new strategic account business in 2019 and renewed over $1.2M in existing business. 
  • Completed timely responses to complex RFIs and RFPs.
  • Personally managed and grew $9M national and strategic accounts, while cultivating GPO relationships in full alignment with strategic growth goals.
  • Regular attendance at industry conferences and healthcare forums to grow sales pipeline and analyze trends.
2008-012018-02

Area Vice President/Texas-Oklahoma

Angelica

Area Vice President/Texas-Oklahoma- Leadership and management experience included leading Area Service Director, seven Customer Relationship Managers, three Director of Business Development Managers and three indirect Plant Operations Directors. Developed and instituted annual marketing and sales plans, strategic direction, along with relevant tactics and performance metrics. Organized and administered clear marketing and business communications with cross-functional team to achieve plan objectives and proper resource allocation.

  • Achieved 105% of EBITDA and 105% of Revenue Plan in 2015, 120% of EBITDA and 244% of Revenue Plan in 2012, 106% of EBITDA and 41% over Prior Year EBITDA in 2010 and Highest Net Yield and Top New Business Sales in 2009.
  • Built and cultivated relationships with C-level and purchasing executives with $5M and up in assigned accounts to ensure optimal retention levels.
  • Recognized for always ensuring optimal customer satisfaction, cost-effective operations and profitable sales.
  • Selected to participate in monthly Executive Committee meetings with senior management, focusing on driving new business and long-term strategic planning.
  • Attended full range of professional activities and societies within healthcare sectors to identify new accounts and expand pipeline.
2005-012008-01

Sales Director - South Central Market

Angelica

Responsible for leading five Business Development Managers in managing and increasing regional account base worth over $26M in yearly revenue across TX and OK City areas. Key participant in all levels of contract negotiations, lead prospecting and overall customer service and retention.

  • Awarded "Market of the Year" in 2007, as well as recognition for New Business Goal Achievement, Yield Goal Achievement, Highest % Gain over Prior Year and Highest Yield Growth Market (2006, 2007).
  •  Initially hired as Account Executive for TX, OK, and Eastern LA market spaces in 2005, utilizing Corporate CARE database to prospect for new clients, surpassed sales quota by 128% of goal in less than one year.

Related Experience

  • Held professional sales positions with market leaders, such as Cintas, Aramark, Waste Management, IESI-Progressive Waste and Superior Uniform Group (Martin's Division) in regional and national territories.
  • Consistently met or exceeded sales goals, account targets and customer requirements in commercial, industrial and municipal market spaces.
  • Gained hands-on expertise in solution selling, account lifecycle, market penetration, RFP/RFQ's, pricing structures, C-level presentations and emergency response strategies.

Education

19801987

B.A

University of South Carolina

Worked full time while attending college at night and weekends.

Skills

PSS Sales & Sales Management | Salesforce | MS Excel | MS Word | MS PowerPoint | MS Office Suite