Dedicated and motivated professional with a proven record of generating and building interpersonal relationships between employees, as well as increasing and gaining the trust and relationships with customers, ensuring continued business. Designing and implementing procedures to educate, while improving morale and saving company money through increased safety and awareness meetings. Extremely adept at motivating individuals and building confidence and teamwork throughout different sized groups. . Skilled demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Skills
Small Business Consultation
0
•Taxes (1040-C and 1120/941)
•Funding
•Resource Management
•Relationship Development
Management
10
Accuracy and Attention to details.
Organization and prioritization skills.
Problem analysis, use of judgment and ability to solve problems efficiently.
Conflict Resolution.
Accurate Record Keeping.
Local, state, and federal laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate or leased properties.
Verbal/Non-Verbal Communication
9
Confident, articulate, and professional speaking abilities.
Empathic listener and persuasive speaker.
Writing for entertainment, informative or factual data purposes.
Speaking in public, to groups, or via electronic media.
Excellent presentation development skills.
Microsoft Office
9
Word
PowerPoint
Outlook
Excel
Home inspecting
9
Final walk through a on properties
Using Yardi or other mobile inspection tools
Tenant Screening
Building Relationships
Coaching/Mentoring
Manage Processes
Hold Open Houses
Advertising New Properties
Making Out Work Orders etc. As Needed
Electrical
7
• Ability to read and understand schematics
• Wiring basic electrical appliances/breakers
• Understanding and knowledge of NEC and UL Codes
Training
9
Training staff on company policies and/or techniques used
Certificatations/Degrees/Training
A.A.S. with a Business Communication concentration
Grew my district over 63% over the past year in new sales
Supervised and audited employees at 8 stores throughout the IL district.
Found and declined fraud applications daily.
Interviewed and hired new employees.
Developed and utilized a training manual for new hires that is still used.
Create monthly meetings to showcase strengths and weaknesses at each store.
2019Present
Self Employed Small Business Consultant
Kassie's Consults
Small business taxes and record keeping for 17 small businesses
Researching and developing financial assistance for small businesses during the COVID-19 crisis
Ensure all deadlines are met and documents submitted to appropriate agencies
Secured over $150,000 in funding grants for small business owners
Made and maintained working relationships with employees at the SBA to ensure applications were smoothly processed
Kept owners apprised of the status of their applications throughout the process through phone, text, email On a minimum of a weekly basis
Recorded and verified expenses
Filed taxes for each business including: Form 1040, Schedule C, 1099, 1099NEC, 1120, 940, quarterlies ect.
Keeping records of expenditures and profits to ensure correct accounting of financial records for multiple small businesses
•Accurate and professional filing of tax forms including 1040, 1099, 940, 941, schedule C, 1065, 1120S ect.
Provide support to clients throughout the year to ensure a positive relationship with each client
20162019
Rental Coordinator/Property Manager
BRT Properties
• Advertisement recruiting for new hires.C
Created presentation used for job fair recruitment as well as for new tenant prospects.
• Implement system to run background checks on new tenants and new staff.
• Coordinate and show open properties.
• Handle paperwork for tenants.
• Conduct income and reference verification checks.
• Day to day office administrative duties from home office.
•. Provide work orders and coordinate maintenance crews to properties needing repair.
• communicate with tenants and provide support for any concerns that may arise.
• research and stay updated on city and state codes
• used Yardi to track and maintain records
20122016
Field Administrator
KG Properties
Conducted new hire orientation, exit interviews and leave of absences.
Mediate and conflict resolution on employee issues using current policies and disciplinary actions
Subject matter expert on local, state and federal laws and policies regarding permits and required guidelines to be followed.
Reconciled a team that was experiencing employee morale issues. Interviewed team members and leadership; observed team meetings, created team building exercises and mandatory training.
Designed and implemented bi-monthly team meetings to ensure safety policies were followed, leading to a 40% drop in workman's comp cases over 6 month period.
20072015
Special Education Paraprofessional
William Bedell ARC
Assisted individuals in after school vocational programs including land work, gardening and grooming/personal care.
Worked cooperatively with physical, occupational, and speech therapists to develop and execute rehabilitative IEP.
Collected and recorded IEP data for multiple clients.
Worked directly with students to accommodate special academic needs such practice reading aloud, helped students understand and complete their assignments, and monitor and encourage use of aiding equipment.
Provided assistance to special education students with a variety of disabilities including learning disabilities, emotional disturbance, autism spectrum disorders, ADHD, developmental disabilities, and communication disorders
Communicated both Verbally and in Writing Daily on Student Progress.
20032006
Assistant Manager
Casey's General Store
Provided exemplary customer service to all patrons and staff of retail businesses.
Responsible for opening and closing store.
Trained, managed and supervised a team of up to fifteen employees.
Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
Recruit, train, supervise and discipline employees on a day to day basis.
Provide conflict resolution to employee disagreements.