Producing industry leading web experiences for all customers and employees

• travelers.com and 20 related sites (Optimizely DXP)
• digital asset management (Optimizely CMP)
• CDN, WAF, and edge computing (Cloudflare)
• 44k user employee experience platform (Unily)

Championing enterprise adoption of emergent concepts

• AI conversational search (Cloudflare AI Search)
• AI MarTech capabilities (Optimizely Opal)
• MACH-oriented content management (Optimizely SaaS CMS and Graph)
• personalization and experimentation (Optimizely Experimentation Platform)

Designing and executing complex enterprise initiatives

• completed organizational updates to improve capacity and skill alignment with Optimizely, sunset implementation partner, and produce $1M+ cost reduction
• completed edge modernization across three divisions to produce $500k+ cost reduction and increase performance, WAF protection, and observability
• completed enterprise authoritative DNS modernization that produced $100k+ cost reduction 

Directing a distributed engineering organization of 30 engineers with hybrid and remote work arrangements across 8 states

Developing software engineering managers and senior individual contributors with a focus on reliability, security, automation, and continuous improvement

Responsible for proprietary design system adopted by 100+ development teams, ensuring brand consistency and accessibility compliance

$9B ServiceTitan IPO (2024)

Post-acquisition effort for ServiceTitan integration of FieldRoutes

Directed software engineering strategy and oversight for FieldRoutes, an AWS native SaaS platform, producing $50M+ of ARR from a customer base of 12M households (9% of US population)

Implemented talent acquisition improvements that reduced time-to-hire for FieldRoutes software engineering

Mentored and developed software engineering leadership, fostering a culture of innovation, collaboration, and continuous improvement for a fully-remote engineering organization of 25 across the US and Brazil

$1.825B Equifax acquisition of Appriss Insights (2021)

Led development and quality engineering direction for multiple AWS native SaaS platforms, producing $100M+ of ARR

• Intelligence Platform: the most comprehensive source of incarceration and natcrim data with industry leading continuous monitoring
• IDS Platform: natcrim and social trace for public background screening
• CDaaS Platform: court case research for public background screening

Led quality engineering and site reliability engineering for Appriss Insights

Delivered M&A transformations of engineering teams, SDLC processes, technology stacks, cloud adoption, risk reduction, security controls, and product rationalization

Expanded organization from 7 to 29 engineers during the COVID-19 pandemic while managing both managers and individual contributors across the US and Poland

Regularly communicated complex technical concepts clearly and concisely, improving collaboration among cross-functional engineering teams, product owners, stakeholders, vendors, and executives

Led the design and development of AWS native architectures, achieving five 9s of availability for multiple years

• VINE: the nation's victim notification service (800M notifications since inception)
• BuyCrash.com: vehicle crash report e-commerce (2016 LexisNexis acquisition)
• DataXchange: internal data platform

Architected and implemented microservice oriented solutions using Java Dropwizard, Kinesis, Lambda, EKS, S3, SQS, DynamoDB, and RDS

Analyzed and led adherence to FBI CJIS Security Policy regulations, ensuring compliance and maintaining high security standards

Designed and implemented CI/CD pipelines with Atlassian Bamboo, AWS ECR, and Rancher, streamlining deployment processes

Led full-stack web development for Lexmark's global e-commerce platform, enhancing user experience and brand reputation

Co-developed Lexmark's first public mobile app (Android)

Represented Lexmark at CES to consumer electronics press and retail channel buyers during launch of SmartSolutions embedded application platform for inkjet device operator panels

Developed Windows applications for inkjet device management, Lexmark Toolbar for Internet Explorer and Windows Explorer, Lexmark Printable Web for Internet Explorer, Lexmark Tools for Microsoft Office, print device notification system, and imaging drivers

USPTO US20080055613, US20080275963, US20100299588

Served as DevOps lead for a global e-commerce using 1,300+ servers

Served as technical lead of career development application with 2,200+ users

Improved deployment accuracy of desktop applications from 73% to 97%.

Co-operative internship concurrent with MEng program

Served as test automation engineer and firmware reviewer

Designed and implemented life testing program for automotive electronics as pre-requisite to mass production of 50M+ unit volume

Reduced monthly firmware development freeze windows from 8 days to 1 day

MEng CGPA: 4.000 (Summa Cum Laude)

BS CGPA: 3.859 (Summa Cum Laude)