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Summary

Twenty five year veteran of building mature software engineering organizations and solutions

Work History

Travelers
10/2022Present

Senior Director, Software Engineering

Leading engineering strategy for enterprise web platforms with a focus on cloud and XaaS

Modernizing quality engineering practices with automated visual and functional regression tests (Playwright), improving efficiency, reliability, and time-to-market

Responsible for enterprise design system adopted by 100+ development teams, ensuring consistency and accessibility compliance

Delivering technical evaluations across development, quality engineering, cloud, SaaS, Martech, and GenAI domains that improve informed decision-making and strategic planning

Mentoring software engineering leaders and enhanced talent acquisition processes, fostering a culture of growth and innovation within the organization

ServiceTitan
04/202210/2022

Director, Software Engineering

Directed software engineering strategy and oversight for FieldRoutes, an AWS cloud-native SaaS platform, producing eight figures of ARR

Implemented strategic talent acquisition improvements, contributing to the growth and scalability of the FieldRoutes engineering team

Mentored and developed software engineering leadership, fostering a culture of innovation, collaboration, and continuous improvement

Appriss Insights, an Equifax Company
12/201803/2022

Director, Software Engineering and Quality Engineering

Served as the software engineering M&A lead for $1.825B acquisition of Appriss Insights (2021)

Led development and quality engineering direction for multiple AWS cloud-native SaaS platforms, producing nine figures of ARR

    • Intelligence Platform: the nation’s most comprehensive source of incarceration and natcrim data with industry leading continuous monitoring
    • IDS Platform: natcrim, social trace, etc. for background screening
    • CDaaS Platform: court case research for background screening

Led quality engineering and site reliability engineers for Appriss Insights

Delivered M&A transformations of engineering teams, SDLC maturity, technology stacks, cloud adoption, risk reduction, security controls, and product rationalization

Expanded own organization from seven to twenty-nine team members during the COVID-19 pandemic, effectively managing both managers and individual contributors

Regularly communicated complex technical concepts clearly and concisely, facilitating understanding and collaboration among cross-functional teams and stakeholders, including C-level

Appriss
06/201312/2018

Software Architect and Senior Software Engineer

Led the design and development of AWS native architectures, achieving five 9s of availability

  • VINE: the nation's victim notification service (40M/year)
  • BuyCrash.com: vehicle crash report e-commerce (2015 sale to LexisNexis)
  • DataXchange: internal data platform

Architected and implemented microservice oriented solutions using Java Dropwizard and AWS managed services such as Kinesis, Lambda, EC2, S3, SQS, DynamoDB, and RDS

Analyzed and led adherence to FBI CJIS Security Policy regulations, ensuring compliance and maintaining high security standards

Designed and implemented CI/CD pipelines with Atlassian Bamboo, AWS ECR, and Rancher, streamlining deployment processes

Lexmark
05/200506/2013

Senior Software Engineer

Led full-stack web development for Lexmark's global e-commerce platform, enhancing user experience and brand reputation

Developed Lexmark's first production mobile app for Android

Developed the top embedded applications for operator panels across 52 locales for eight figures of consumer devices

Developed Windows and web-based solutions, including a print device notification system, Lexmark Toolbar, Printable Web, Tools for Office, imaging drivers, and libraries for eight figures of consumer devices

USPTO US20080055613US20080275963, US20100299588

ExxonMobil
08/200204/2005

Advanced IS Analyst

Served as DevOps lead for a global e-commerce using 1,300+ servers

Served as technical lead of career development application with 2,200+ users

Improved deployment accuracy of desktop applications from 73% to 97%.

Motorola
01/199908/2000

Software Engineering Intern

Served as test automation engineer and firmware reviewer for automotive electronics with eight figure lifetime production volume

Reduced monthly firmware development freeze windows from 8 days to 1 day, increasing project velocity

Education

Skills

Engineering Leadership
10
  • Adaptability
  • Creativity
  • Mentorship
  • Emotional Intelligence
  • Problem Solving
SDLC
9
  • Scrum
  • Kanban
  • Software Development Engineering
  • Software Quality Engineering
  • Site Reliability Engineering
Cloud Computing
9
  • Amazon Web Services, Azure
  • Kinesis, EKS, App Services, Lambda, EC2, S3, SQS, DynamoDB, RDS
  • CloudWatch, App Insights
Regulatory Compliance
8
  • CJIS
  • HIPAA
  • SOC2