Download PDF

Summary

With over a decade of experience in quality assurance and project leadership, I have developed a strong expertise in process optimization, team supervision, and cross-functional collaboration, primarily in the banking and finance sectors. I have successfully established key performance indicators, developed comprehensive test strategies, mentored teams, and ensured adherence to quality standards. Skilled with various QA tools and methodologies, I excel in enhancing product reliability and improving workflows to meet strict project deadlines. My career aspiration is to contribute my expertise in quality assurance or project management roles where I can drive operational excellence and foster innovation. Throughout my career, I have consistently delivered high-quality results that promote customer satisfaction and business success.

Work experience

ABB

2022-07present

QA Chapter Area Lead

  • Oversight of quality assurance (QA) activities across multiple teams to ensure compliance with company standards and industry regulations.
  • Coordinated initiatives for process improvement within QA chapters, enhancing efficiency and product reliability.
  • Supervision and mentorship provided to team members, fostering skill development and knowledge sharing.
  • Collaboration with cross-functional departments to resolve critical issues and streamline workflows.
  • Development and implementation of key performance indicators (KPIs) to measure the success of QA strategies.
  • Contribution toward maintaining high levels of customer satisfaction through consistent monitoring of product quality outcomes.

The Estée Lauder Companies Inc.

2022-012022-07

Senior Software Quality Assurance Engineer

  • Execution and oversight of software quality assurance processes for project-based assignments, ensuring compliance with company standards.
  • Development and implementation of comprehensive test plans and strategies tailored to the software lifecycle stages.
  • Collaboration with cross-functional teams to identify, document, and resolve software defects effectively.
  • Utilization of quality assurance tools and methodologies to track performance metrics, enabling continuous improvement in product delivery.
  • Contribution to the refinement of workflows through feedback loops that enhanced system reliability and user experience.
  • Consistent delivery of high-quality results within defined project timelines while adapting to dynamic requirements during periodic engagements.

Yemeksepeti

2021-052021-10

Test Project Leader

  • Oversaw project activities, ensuring timely delivery and adherence to objectives.
  • Coordinated cross-functional teams to achieve milestone targets during the project period.
  • Monitored progress and resolved challenges to maintain project timelines and quality standards.
  • Evaluated outcomes and prepared detailed reports for stakeholders to document results.
  • Implemented project-based strategies to optimize workflow and ensure efficient resource allocation.
  • Supported the successful completion of the initiative within the defined timeframe outlined by Yemeksepeti's requirements.

Intertech Information Technology and Marketing Inc., TR

2019-032021-04

QA Project Lead

  • Oversaw quality assurance processes for multiple projects by implementing rigorous testing protocols and ensuring compliance with established standards and guidelines.
  • Coordinated cross-functional teams to identify, document, and resolve issues, improving overall project efficiency and quality outcomes.
  • Facilitated communication between stakeholders, project managers, and technical teams to ensure alignment on objectives and deliverables.
  • Delivered comprehensive test plans and reports detailing identified issues, resolutions, and post-release quality assessments.
  • Utilized data-driven approaches to monitor progress and measure key performance indicators, achieving consistent adherence to deadlines.
  • Contributed to the successful execution of project-based initiatives through structured methodologies and efficient resource allocation strategies.

TEB, TR

2018-092019-03

Project Leader Test Automation Project

  • Led the planning and execution of test automation projects to ensure timely delivery and high-quality outcomes.
  • Coordinated cross-functional teams to streamline testing processes and foster collaboration.
  • Developed and implemented automated testing frameworks tailored to project requirements, increasing efficiency.
  • Oversaw periodic reporting of progress, results, and challenges to stakeholders for informed decision-making.
  • Ensured alignment with organizational priorities and standards throughout the project lifecycle.
  • Delivered project objectives within specified timeframes as part of a term-based, result-driven approach.

Türkiye Finans Katılım Bankası, TR

2018-062018-09

Project Leader Test Automation Project

  • Leadership and oversight of test automation initiatives, ensuring alignment with project goals and organizational standards.
  • Design and implementation of automated testing frameworks to improve software quality and reduce manual testing efforts.
  • Coordination of cross-functional teams across the project lifecycle, ensuring timely delivery and performance optimization.
  • Analysis of test results to identify weaknesses in application performance or functionality, followed by recommendations for improvements.
  • Development of documentation supporting test automation processes to enable knowledge sharing and scalability for future projects.
  • Periodic reporting on project progress, risks, and outcomes to stakeholders, maintaining transparency throughout the process.

ING Bank Turkey, TR

2017-082018-05

Senior Test Analyst

  • Conducted in-depth testing and quality assurance for banking software systems, ensuring compliance with industry standards and regulatory requirements.
  • Designed and implemented comprehensive test plans and procedures tailored to project specifications within defined timelines.
  • Identified critical defects and collaborated with development teams to resolve issues, improving application performance and reliability.
  • Led system integration testing (SIT) processes, focusing on compatibility and seamless interaction between platforms.
  • Produced detailed documentation of test results, facilitating clear communication with stakeholders regarding system functionality, risks, and improvements.
  • Ensured delivery of high-quality software by adhering to rigorous testing protocols throughout the project lifecycle.

Turkcell, TR

2017-052017-08

Senior Test Analyst

  • Conducted comprehensive software testing cycles to ensure product quality and compliance with Turkcell's standards.
  • Developed and executed detailed test plans and test cases for various project-based assignments, ensuring thorough coverage of system functionalities.
  • Collaborated with cross-functional teams, including developers and project managers, to identify and resolve defects efficiently within set project timelines.
  • Utilized advanced testing methodologies and tools to validate system performance and functionality under various conditions.
  • Analyzed test results and prepared detailed reports on identified issues for continuous process improvement.
  • Contributed to the successful delivery of multiple projects on a periodic basis by ensuring adherence to scope, schedule, and quality requirements.

Trendyol Group, TR

2016-092017-04

Senior Test Analyst

  • Execution and management of software testing processes, ensuring the quality and functionality of applications.
  • Development and implementation of test plans, scenarios, and cases in alignment with project requirements and timelines.
  • Identification, documentation, and reporting of software defects to facilitate prompt resolution by development teams.
  • Collaboration with cross-functional teams, including developers and product managers, to optimize solutions and improve user experience.
  • Utilization of advanced testing tools and methodologies to automate repetitive tasks, increasing efficiency and accuracy.
  • Monitoring the project's progress throughout its lifecycle to ensure deliverables meet both technical standards and business objectives.

Testinium, TR

2018-012023-06

Project Lead

Testinium

2016-092018-02

Senior Test Analyst

VakıfBank

2013-062016-09

Senior Business System Analyst

  • Directed the analysis and design of business systems and processes within the Core Banking and HR applications.
  • Collaborated with cross-functional teams to gather, document, and refine system requirements for enhanced operational efficiency.
  • Oversaw application development initiatives, ensuring alignment with stakeholder expectations and organizational objectives.
  • Conducted in-depth evaluations of current banking and HR systems, identifying opportunities for improvement and implementing solutions to streamline workflows.
  • Provided technical support and expertise during the deployment and integration phases of system enhancements.
  • Ensured compliance with industry standards and best practices while supporting IT governance frameworks within the organization.

Bank of Tokyo-Mitsubishi UFJ

2013-022013-05

Software Test Engineer

  • Contributed to the establishment of a new subsidiary of Bank of Japan and Mitsubishi UFJ Investment Bank in Turkey through functional and non-functional testing procedures, including operational and business acceptance testing of the integrated banking platform.
  • Generated comprehensive test cases for the Internext banking platform application post-integration, executed these tests, and reported identified bugs for issue resolution.
  • Defined detailed test scenarios by analyzing requirements from both the Internext banking application and Bank of Tokyo's specifications.
  • Reviewed and analyzed test results, systematically capturing them within HP Quality Center to ensure traceability and result documentation.
  • Conducted investigations on database tables and stored procedures using MSSQL tools to identify root causes of system bugs and support debugging efforts effectively.
  • Ensured compliance with banking procedures throughout the project lifecycle, enforcing standards that strengthened software quality assurance processes.

Arneca Technologies

2012-062013-05

Software Test Engineer

  • Conducted comprehensive testing and quality assurance for multiple software projects, including IOS, Android, Windows Phone, Blackberry applications, web platforms, and databases.
  • Collaborated on diverse projects such as Dergilik (multi-platform), Turkcell Türkçe Klavye (Android), and Acarkent (IOS) to ensure functionality and user experience.
  • Developed test plans and executed manual/automated testing processes across platforms such as Smart Event App (Blackberry-IOS-Android) and TSOFT Mobil E-Ticaret Paketi (Web/Sencha Touch).
  • Ensured seamless integration of database management systems within apps like Masalcı and Dergi by performing database validation tests.
  • Enhanced application reliability for high-profile clients such as Garanti Bank, Denizbank, Carrefour İç Kontrol through rigorous system analysis and debugging.
  • Delivered measurable improvements in performance metrics across projects by identifying critical issues early in the development lifecycle.

Manas Ticaret Proje Danışmanlık

2011-01

Intern-Project Assistant

  • Assistance provided in project management processes, ensuring efficient workflow and adherence to timelines.
  • Coordination of tasks and communication among team members to support project objectives.
  • Monitoring of project milestones and deliverables for alignment with established goals.
  • Contribution to the preparation and review of project documentation to maintain accuracy and completeness.
  • Support in organizing meetings, preparing agendas, and documenting meeting notes for project tracking purposes.
  • Collaboration with various stakeholders to facilitate effective execution of consultancy projects.

Certifications

  • Professional Scrum Master I (PSM I)
  • Programming Foundations: Software
  • DevOps Foundations
  • Agile Testing
  • Testing/QA

Education

Ahmet Yesevi Üniversitesi

Master of Science (MS), Management

Kahramanmaraş Sütçü İmam Üniversitesi

Bachelor of Business Administration