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Summary

     To obtain a position that will enable me to use my strong organizational skills, educational background(Tourism), efficient in fast faced multitasking environment able to prioritize to accomplish objectives with creativity and enthusiasm  and ability to work well with people, 

Work experience

Tripholic Pvt Ltd

2019

Senior Tour Executive (Branch Sales Manager)

  • To sale FIT/GIT International /domestic Holiday packages maintaining a standard profit & to achieve the respective target.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Come up with programs and policies for corporate travel.
  • Ensure all the travel arrangements and operations are made like transport and lodging.
  • Maintain a relationship with vendors and agencies.
  • Negotiate rates and contracts with travel service providers.
    Process T&E reports.
  • Manage credit card programs, charges, and reimbursements if any.
  • Ensure that all programs comply with all travel procedures.
  • Provide suggestions and advice on travel documents,
  • Continuously work towards the improvement of travel programs.
  • Initiate and analyze resolution process to attain mutual understanding on moderately complicated issues.
  • source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
  • implement alternative and innovative ideas for achieving new business
  • Handle unforeseen problems and complaints and determine eligibility for money returns.

Cox and Kings Ltd - Bangalore

20162019

Tour Executive (Team Leader)

  • To sale FIT/GIT International /domestic Holiday packages maintaining a standard profit & to achieve the respective target.
  • Preparing itineraries & costing.
  • Ability to manage travel plans and organize tasks effectively
  • After sale operation, operation team co-ordination& payment follow up.
  • To collect feed back of the client & to maintain the public relationship.
  • Maintain store as committed as per cox and kings standards 
  • Predicting profits or number of bookings..
  • Managing the sales process for new prospects, from initial contact through to closure.
  •  Dealing with customer enquiries face to face, over the phone or via email.
  •  Contacting prospective customers and discussing their requirements

Taj hotels and resorts Bangalore

20142016

Front office Associate (Travel desk)

  • Check in check out.
  • Guest assist service
  • Meeting Financial Targets for the Travel Desk Sales
  • Handling the guest inquiries related travel by mail or on call.
  • Preparing the MIS report for higher Management on daily and monthly basis
  • Do the hotel booking and ticketing
  • Preparation of tour itineraries for guests as per requirement
  • Cost Management
  • Negotiation with outside Vendor
  • Do the check in and checkout process for guests
  • Arrangement of ground transportation
  • Handling different corporate clients of all sister companies.

frontier holidays Bangalore

20132014

Tour executive

  • Handling bookings, invoicing and issuing of tickets.
  • Confirming customer names with airlines/hotels.
  • Maintaining Good relationship with customers.
  • Producing brochures and internet-based information.
  • Flexible touch with vendors.
  • Predicting profits or number of bookings..

Skills

Travel Management & computer skills-

itinerary pricing, Making Itinerary,queues, rules,geographical knowledge, Holiday destinations, seat assignments,  tariff displays, and ticketing/e-ticketing procedure, airports, airlines, fare quotes, flight availability, flight service information, service class, hotel booking (Room Master), car booking (car masters)-outlook-client negations with costing,cold call.

personal skills

Self  motivated ,Influencing skills ,Target driven,Initiative 

Education

Kuvempu university -shimoga

20112013

Master of Tourism Administartion

Travel Professional Program- .Themes of courses -Tourism and Hospitality Management,Tourism Product Development,Tourism, Development sustainability,organization behavior,Principal practice of Management, Business management,Travel and Tourism Operation, IATA, Financial Management ,Forex,Travel Management, sales and marketing, etc....

Personal information

 civil status - Married

 Date of birth - 28-06-1990

 Interests- Photography, Adventure Ride , Hill climbing, Historical movies 

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Signature 

Abhishek N U