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Adi Safwan bin Abdul Rahman

Head of Data Analytics & Medical Records Officer | Specializing in System Development, Reporting & Digital Transformation

    Summary

    I have extensive experience in healthcare data analytics, medical records management, and digital transformation, with a career spanning multiple leadership roles at Jerudong Park Medical Centre (JPMC). I have developed expertise in data visualization, database management systems (DBMS), and programming tools like Microsoft Power BI and MySQL, using these to implement innovative solutions such as real-time dashboards and automated reporting processes. My professional journey includes leading cross-departmental collaborations to enhance data quality, transitioning paper-based workflows to digital platforms, and driving strategic insights through performance monitoring. Holding a Bachelor of Science in Mathematics from the University of Brunei Darussalam, I aim to leverage my technical and analytical skills to further contribute to advancing organizational efficiency within the healthcare sector or similar industries.

    Work Experience

    Jerudong Park Medical Centre (JPMC)

    January 2025Present

    Head of Data Analytics and Insights Unit

    Medical Records Department

    • Oversight of the hospital’s data analytics unit, providing strategic reporting, dashboard development, and support for data-driven decision-making.
    • Integration and management of diverse data sources, including clinical systems, operational records, and patient feedback, to inform leadership decisions.
    • Implementation of innovative healthcare analytics solutions, introducing automation for monthly and real-time reports through Power BI and custom-built web systems.
    • Facilitation of cross-departmental collaborations to ensure high standards of data quality and the production of actionable insights.
    • Leadership in advancing organizational efficiency through the development of streamlined analytical processes and tools.
    • Establishment of a robust infrastructure for ongoing performance monitoring and strategic planning using advanced analytic methods.

    Jerudong Park Medical Centre (JPMC)

    November 2024Present

    Medical Records Officer

    Medical Records Department

    • Supervised daily operations of the Medical Records Department, ensuring efficiency and compliance with regulatory standards.
    • Directed and implemented system improvements to optimize internal workflows, enhancing productivity and alignment with industry protocols.
    • Monitored and enhanced data governance practices, maintaining accuracy, security, and confidentiality of medical records.
    • Developed detailed reports and key performance indicators (KPIs) to support strategic decision-making processes by management.

    Jerudong Park Medical Centre (JPMC)

    June 2021October 2024

    Senior Medical Records Executive

    Medical Records Department

    • Delivered actionable insights by analyzing raw data to support management and departmental decision-making processes, driving operational improvements.
    • Enhanced organizational efficiency by creating and presenting detailed reports, enabling informed strategies and effective resource allocation.
    • Spearheaded the digital transformation of departmental workflows, designing and implementing scalable database solutions that shifted operations from paper-based to digital platforms.
    • Optimized data accuracy, accessibility, and presentation quality through advanced use of full stack development techniques, Excel functions, Power BI analytics, and creative tools like Adobe Illustrator and Photoshop.

    Jerudong Park Medical Centre (JPMC)

    July 2016May 2021

    Medical Records & Health Information Executive

    Medical Records Department

    • Ensured the accuracy, security, and confidentiality of medical records while strictly adhering to patient privacy and safety protocols.
    • Collaborated effectively with the Quality Assurance team to maintain and enhance clinical documentation standards.
    • Applied advanced data extraction techniques to support health programs and deliver actionable insights for organizational improvement.
    • Contributed to the development of statistical reports for the Ministry of Health (MOH) to facilitate data-driven strategic decision-making.

    Ministry of Health (MOH)

    April 2022May 2022

    Data Analyst (Part-time)

    Emergency Medical Ambulance Services (EMAS) Calling Team (ECT)

    • Processed and organized daily caller lists, prioritizing cases by category such as priority, pediatric, and non-priority to ensure efficient resource allocation.
    • Managed follow-up lists and identified potential cases requiring further attention, contributing to streamlined operations and case resolution.
    • Maintained data integrity by ensuring accuracy and consistency in recorded information within ECT systems.
    • Prepared detailed productivity reports for the Emergency Medical Ambulance Services (EMAS) Calling Team (ECT), facilitating performance evaluation and operational insights.

    Ministry of Health (MOH)

    February 2022April 2022

    Data Analyst (Part-time)

    Community Isolation Centre PKBN

    • Oversaw the preparation and management of daily reports on bed census, productivity metrics, and compliance, ensuring accurate data-driven insights for operational decisions.
    • Compiled detailed statistical reports for upper management and the Ministry of Health to support strategic planning and decision-making.
    • Coordinated patient discharge plans and admissions effectively to streamline processes within the Community Isolation Centre PKBN.
    • Monitored and managed daily patient and staff swab lists while addressing issues promptly to maintain operational efficiency.

    Artly Design Sdn. Bhd

    May 2015June 2016

    Graphic Designer (Part-time)

    • Assisted in the creation of fashionable and functional apparel designs tailored to customer needs.
    • Collaborated closely with clients to provide guidance on design style, format, and print production schedules, ensuring alignment with their preferences and timelines.
    • Prepared preliminary drafts and conducted thorough reviews of final layouts, offering constructive suggestions for improvement to enhance overall design quality.
    • Ensured adherence to design standards and project deadlines while maintaining high levels of client satisfaction.

    Trainings & Certifications

    • Power BI for Professionals (January 2023)
    • Strategic Records Management, Retention and Destruction Masterclass (March 2022)
    • Supervisory And Team Leadership Skills (February 2021)
    • W.H.O Methodology on Antimicrobial Consumption (AMC) Monitoring Training Workshop (November 2017)
    • Generally Accepted Recordkeeping Principles (GARP) Seminar-Workshop (November 2017)
    • Basic Biostatistics Workshop & Certification (April 2017)
    • Advanced Documents & Records Management Workshop (November 2016)

    Education

    University of Brunei Darussalam

    20122016

    Bachelor of Science in Mathematics

    Meragang Six Form Centre

    20102011

    GCE Advanced (A) Level

    Berakas Secondary School

    20062009

    GCE Ordinary (O) Level

    Portfolio #1

    Antibiotic Monitoring System

    I developed a new system to help the hospital monitor antibiotic usage and support infection control practices. It also assists the pharmacy department in ensuring compliance with prescribing guidelines, especially for prophylactic and restricted antibiotics.

    • Designed a structured database for logging antibiotic prescriptions and usage.
    • Included fields to track compliance for both prophylaxis and restricted antibiotic use.
    • Made it easier for the pharmacy team to review and follow up on non-compliant entries.
    • Added filtering and reporting tools to support monthly audits and clinical reviews.
    • Helped pharmacy and infection control teams access data faster and more accurately.

    Results:
    Improved the hospital’s ability to track antibiotic use, enforce compliance with guidelines, and support safer prescribing practices.

    Portfolio #2

    FMS Audit Tracking System

    I developed a digital audit tracking system for the Facility Management and Safety (FMS) team to replace their old paper-based process. This system can be accessed from phones, tablets, or laptops, making it easier for staff to complete audits on the go.

    • Digitalized the audit process to improve accessibility and accuracy.
    • Created a user-friendly version for training (UAT) to guide new auditors.
    • Set up role-based access so auditors can only view and update their assigned categories.
    • Built features for chapter leaders to review inputs from their audit teams.
    • Enabled auto-generated reports and statistics for quick overview and decision-making.
    • Added email notifications to remind users about pending tasks and updates.
    • Helped the FMS team reduce turnaround time for report submission.

    Results:
    Auditors can now complete and submit their audits faster and more accurately, while chapter leaders can easily monitor progress and review reports without paperwork.

    Portfolio #3

    Renal Dialysis Data Monitoring System

    I created a digital system to manage and monitor data related to renal dialysis patients. This system helps track treatment sessions, patient demographics, and clinical outcomes, making it easier for the renal team to review patient progress and generate reports.

    • Built a system to capture dialysis session details and patient information.
    • Enabled regular monitoring of trends such as treatment frequency and complications.
    • Included reporting tools for internal audits and performance reviews.
    • Helped standardize data entry and improve overall data quality.

    Results:
    The renal team now has easier access to complete and up-to-date patient data, improving care coordination and supporting outcome-based analysis.

    Skills

    Database Management System (DBMS)

    Built and managed reliable database systems to support daily hospital operations and reporting needs.

    Web Application Development

    Developed custom web apps to help teams work more efficiently and move away from paper-based processes.

    Data Visualization

    Turned raw data into clear, meaningful visuals to support decision-making across departments.

    Database Administration

    Handled database setup, maintenance, and backups to keep systems running smoothly and securely.

    Microsoft Power BI

    Created dashboards that help management and teams track clinical activity and performance in real time.

    MySQL

    Used MySQL to run complex queries, automate data processes, and connect information across systems.

    PHP

    Built and customized backend systems using PHP, including file request tracking, audit tools, and departmental reporting platforms.

    Chart.js

    Used Chart.js to add visual reports to internal systems, making it easier for users to understand data

    jQuery

    Used jQuery to enhance system interfaces with dynamic elements like live filters, modals, and form handling for a smoother user experience.

    Node.js

    Explored lightweight backend tools with Node.js for internal scripts and future improvements.