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Professional Summary

Motivated and service-focused professional with hands-on experience in remote camp operations, currently working as an F&B Supervisor supporting B2Gold at Goose Lake. Skilled in team supervision, guest support, and logistical coordination across field sites. Proven ability to manage check-in processes, resolve issues on the spot, and maintain high safety and service standards. Adaptable, dependable, and eager to contribute to site operations in a broader capacity as an Accommodations Coordinator.

Skills

  • Team supervision and daily remote site coordination
  • Customer service and guest issue resolution experience
  • Camp logistics and check-in/out support knowledge
  • Record keeping and food safety compliance awareness
  • Basic MS Office skills and strong communication abilities

Work Experience

Horizon North (Dexterra Group) - Nunavut, CA

2025-02Present

Food & Beverage Supervisor

  • Supervised and supported general helpers, improving team efficiency in daily operations.
  • Coordinated and executed safe, timely food deliveries to multiple remote field sites.
  • Ensured full compliance with food safety standards during preparation and transportation.
  • Maintained accurate delivery logs and resolved on-site issues with a service-first approach.

Riot Games - Dubai, UAE

2018-102024-10

Operations & Facilites Manager

  • Led operational initiatives, streamlining workflows and increasing efficiency by 15%.
  • Managed multiple large-scale projects, ensuring on-time, within-budget delivery.
  • Enhanced team performance through leadership, training, and process improvements.
  • Developed and implemented cost-saving measures, reducing operational expenses without compromising quality.

Belhasa Hospitality - Dubai, UAE

2017-052018-10

Assistant Head Of Operations

  • Led daily operations, increasing service efficiency by 20%.
  • Implemented customer-focused strategies, boosting satisfaction scores by 10%.
  • Implemented training programs to boost staff productivity and service quality.

Food Quest Restaurants Management - Dubai, UAE

2015-042017-04

Training Manager

  • Designed and conducted corporate training programs, increasing team efficiency and customer service quality.
  • Developed structured onboarding & performance improvement strategies to enhance workforce engagement.

Americana Kuwait Food Company - Dubai, UAE

2012-022015-02

Restaurant Manager

  • Led front-line operations, ensuring high-quality customer service and smooth daily operations.
  • Managed staff scheduling, inventory, and optimized daily operational efficiency.

Education

Certifications and Licenses