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Summary

Change and growth comes from continuous learning and dialogue. My objective is to keep learning and developing new skills through new technologies.

I utilized my time around what was my current job then, to upskill.

I achieved my Remote operator's pilot license (REPL Sub 25kg category) and an Aeronautical Radio operator's certification (AROC) from CASA.

Since then, I have been operating Sub 2kg UAV in the field of Aerial photography for the Real estate industry, Construction and landscaping, Roof inspections and Sporting events.

This is my third year of working with Remote powered Aircraft, a passion I developed and intend pursuing.

I am in the process of completing a certification in Digital photography within the next couple of months.

My field of working within the drone industry is open to various industries such as Agriculture, Construction, Real estate, Film, Search and Rescue, etc. 

I follow all safety rules as laid down by CASA, downloading and reading NOTAMS (Notice to Airmen) before every flight, checking on weather conditions and restricted Airspace.

Work experience

Newscorp Australia

Senior publishing operator
  • Managed publishing operations for content creation and distribution, ensuring high-quality standards and timely delivery.
  • Coordinated with editorial teams to streamline workflows and optimize production efficiency.
  • Monitored digital publishing platforms to ensure accurate and flawless publication of all materials.
  • Implemented process improvements that enhanced operational performance and reduced delays in publishing schedules.
  • Oversaw compliance with company policies, industry regulations, and best practices for content publishing.
  • Supported cross-functional collaborations to drive innovation in publishing strategies.

Doncaster BMW

10/01/200714/12/2010
Service Advisor
  • Facilitated customer interactions by addressing complaints and scheduling vehicles for service and repairs, ensuring a seamless customer experience.
  • Engaged in daily face-to-face communication with customers to listen, discuss needs, and generate detailed job orders.
  • Coordinated with technicians to oversee vehicle inspections, diagnose repair needs, and manage additional service requirements.
  • Maintained accurate documentation of customer requests and technician reports for efficient service tracking and follow-up.
  • Streamlined the workflow between customers and technical teams to reduce delays and improve satisfaction rates.
  • Ensured adherence to company standards and policies during service operations, contributing to consistent quality outcomes.

Worrells of Toorak (Mercedes Benz dealership)

08/03/200415/11/2006
Service Advisor
  • Facilitated customer interactions by addressing complaints and scheduling vehicles for service and repairs, ensuring a seamless customer experience.
  • Engaged in daily face-to-face communication with customers to listen, discuss needs, and generate detailed job orders.
  • Coordinated with technicians to oversee vehicle inspections, diagnose repair needs, and manage additional service requirements.
  • Maintained accurate documentation of customer requests and technician reports for efficient service tracking and follow-up.
  • Streamlined the workflow between customers and technical teams to reduce delays and improve satisfaction rates.
  • Ensured adherence to company standards and policies during service operations, contributing to consistent quality outcomes.

Education

Cert III and IV in Lean Manufacturing

20132015
Course conducted through Newscorp

2-year program and on the job training in the 5s system in manufacturing

Bachelor of Business Management

15/06/198923/05/1991
Christ College, Bangalore, India

Degree in Business Management

Diploma in Computer Sciences and Engineering

03/06/198520/05/1988
Mysore Engineering Institute (Polytechnic)

Electronics and Industrial management, programming in Cobol, Basic, Pascal and Foxpro

Skills

Working with different applications, Excel, Adobe Photoshop, Lightroom

Editing of Images and videos 

Portfolio

Text section

My past time includes Photography, Outdoor camping and 4WD driving