ALESSIO SETARO

• Define and implement the company’s integrated digital strategy, aligning technology initiatives with overarching business goals.

• Lead and optimize digital platforms, core systems, and application architectures to enhance operational efficiency and scalability.

• Direct a cross-functional team of 35 professionals, fostering collaboration, accountability, and measurable impact.

• Foster organisational and cultural transformation by strengthening proximity and connectivity between digital teams, stores, and warehouses.

• Implement a continuous software delivery model to promote agility and responsiveness in digital solution development.

• Sponsor data-driven transformation, automation initiatives, and human-centered UX projects to accelerate the company’s omnichannel strategy.

• Lead the Change & Deploy function to drive human-centered transformation and ensure adoption across stores and warehouses

Key KPIs:

• Achieved an average OTIF improvement +7% across all logistics networks where the new integrated customer order management system was deployed.

• Gradual stock coverage reduction to below 100 days, with no increase in out-of-stock rate, ensuring higher efficiency and product availability.

• Steady increase in both customer and employee NPS, turning initial negative scores into an above 35-point trajectory by end of 2026 on transformed systems and processes.

• Delivery rate consistently above 85% per quarter (vs 40% baseline), improving release predictability and cross-functional collaboration.

• Managed an annual transformation budget of € 3M–7M, with 70% CAPEX allocation and more than 85% milestone delivery rate across all programs.

• Developed and executed a comprehensive national cybersecurity strategy spanning operations in Italy and Greece, aligning security measures with regional and business needs.
• Transformed the cybersecurity function into a strategic business partner, ensuring alignment with overarching corporate goals and improving organisational resilience.
• Directed the implementation of Adeo Group’s global Cybersecurity Platform, enhancing security infrastructure to meet international standards.
• Unified governance, incident response, and business continuity processes under a consolidated framework, optimizing efficiency and collaboration across teams.
• Enhanced defensive capabilities by integrating advanced tools and technologies to proactively address potential threats.
• Reinforced operational stability through robust planning, ensuring seamless business continuity during critical incidents or disruptions.

Key KPIs:

• Optimized cybersecurity costs by 40% through the consolidation of capabilities and tools into the Italian Cybersecurity Platform, now a benchmark model at group level.

• Fully reinvested savings to expand coverage and advance the platform’s technological maturity, improving resilience and scalability.

• 100% of employees trained through structured awareness programs and ethical phishing campaigns with measurable engagement results.

• Conducted two full-scale crisis simulations per year, plus targeted process-specific tests (e.g., cash, HR, supply chain), achieving a 50% improvement in average incident response time and zero major incidents in the past 24 months.

• Coordinated the implementation of a cybersecurity reinforcement plan to address emerging threats and improve defense mechanisms.
• Delivered governance frameworks, risk management strategies, and advanced detection solutions to strengthen organisational cybersecurity posture.
• Enhanced enterprise-wide incident prevention and response capabilities by integrating robust cybersecurity practices into operational processes.
• Streamlined cybersecurity strategies to align with evolving threat landscapes, ensuring comprehensive risk mitigation.
• Improved cross-departmental collaboration on cybersecurity initiatives to foster a proactive security culture within the organisation.
• Oversaw the deployment of advanced tools and technologies to optimize threat detection and response effectiveness.

• Contributed to cybersecurity governance by participating in the definition and implementation of policies and strategic initiatives.
• Supported the development of organisational resilience through collaboration on key cybersecurity strategies.
• Delivered executive-level guidance on best practices to bolster group-wide security awareness.
• Designed and implemented training programs aimed at promoting cybersecurity knowledge and adherence to practices across the organisation.
• Facilitated alignment between leadership objectives and cybersecurity measures to ensure cohesive policy application.
• Advocated for continuous improvement in cybersecurity protocols, fostering a culture of vigilance within the organisation.

• Directed the activities of the Cybersecurity Special Interest Group (SIG) to foster collaboration and knowledge sharing across stakeholders.
• Coordinated awareness programs designed to enhance understanding of cybersecurity threats and best practices.
• Promoted alignment of organisational cybersecurity practices with global standards to ensure compliance and risk mitigation.
• Facilitated cross-functional discussions to address emerging cybersecurity challenges and develop actionable strategies.
• Developed frameworks for promoting consistent cybersecurity protocols throughout the organisation.
• Championed initiative-driven collaboration among SIG members, enhancing collective expertise in addressing strategic cybersecurity concerns.

• Directed the ICT department, encompassing applications, infrastructure, security, and business intelligence to ensure operational excellence.
• Implemented ERP and BI systems to enhance governance processes and support data-driven decision-making.
• Restructured the IT organisation to improve accountability, performance metrics, and alignment with organisational strategic objectives.
• Strengthened IT infrastructure and security protocols to support reliable operations and protect sensitive data.
• Oversaw integration of business intelligence tools to optimize resource allocation and operational efficiency.
• Fostered cross-departmental collaboration through technology solutions that streamlined workflows and improved communication channels.

• Directed large-scale IT modernization and infrastructure projects, ensuring alignment with organisational goals and efficient execution.
• Delivered operational strategies that supported the transformation and evolution of organisational processes.
• Supervised solution design and implementation across diverse domains, including finance, public sector, and industry, ensuring tailored approaches to meet sector-specific needs.
• Coordinated cross-functional teams to achieve project milestones within defined timelines and budgets.
• Ensured compliance with technical standards and quality benchmarks during system upgrades and deployments.
• Facilitated seamless integration of innovative solutions to enhance operational efficiency across multiple sectors.

• Provided strategic insights to support the development of global cybersecurity and digital resilience agendas.
• Collaborated with international peers to exchange best practices and industry expertise for addressing emerging cyber threats.
• Contributed to shaping key initiatives aimed at enhancing organisational preparedness against evolving security risks.
• Supported dialogue and knowledge-sharing among leaders in the cybersecurity field, fostering collaborative approaches to complex challenges.
• Identified and communicated trends in cybersecurity, informing strategies that address critical global issues.
• Engaged in thought leadership efforts to advance understanding and innovation in cybersecurity across diverse industries.

• Provided expertise in cybersecurity and risk management to support national-level initiatives on risk governance.
• Contributed to developing strategies for business continuity planning at a national scale.
• Offered thought leadership on integrating AI technologies into security protocols and practices.
• Advised on innovative approaches for managing and mitigating organisational risks effectively.
• Supported the identification of emerging cybersecurity trends and their implications for policy development.
• Promoted collaboration between stakeholders to enhance resilience against cyber threats through advanced methodologies.