Download PDF

Summary

Energetic and efficient hostess experienced in excellent customer service. Excelling leadership skills set on motivating and assisting others. Developed problem solving skills to assist in situations found in a work environment. Ability to work under pressure in severe circumstances to see positive results and progress. 

Work experience

Culver's

Sep 2014Present
Crew Member
  • Deliver outstanding customer service while assisting guests with the menu.
  • Processed payment transactions through the cash register while on drive thru.
  • Cleaned dining room during shift and after store hours to maintain cleanliness.
  • Resolved guest disputes when issues arouse. 

Olive Garden

Oct 2012Sep 2014
Hostess/ Certified Trainer
  • Provided knowledge on how to be a hostess as a certified trainer.
  • Welcomed and greeted guests while making sure to efficiently walk them to their tables.
  • Assisted guests with any issues or personal questions they had with the restaurant. 
  • Ensured guest safety by following sanitation guidelines.
  • Delivered food to tables for the servers whenever there was a short amount of staff.
  • Help dining room staff by cleaning off tables and greeting tables when the restaurant was busy.

Education

General Education

2018Present
Perry High School

In Progress, 4.0 GPA

Qualifications

  • Customer Service                  
  • Hostess Trainer
  • Table Service    
  • Qualified Food Runner
  • Menu Memorization
  • Communication
  • Leadership Skills                               
  • Self Motivated
  • Phone Etiquette
  • Attention to detail

Volunteer Experience & Professional Affiliations

  • Volunteer, Feed My Starving Children, 2018-2019
  • Volunteer, Paz De Cristo, 2019
  • Volunteer, Tumbleweed Recreation Center , 2018-2020 
  • Volunteer, Red Cross Club, 2019

Certifications

  • Food Handler Certified
  • Serve Safe Certified
  • Cash Register Certified
  • Drive Thru Certified