I am actively seeking a chance to enhance my skills and knowledge in order to contribute to the success of your company. With over 3years of experience in customer service, remote technical support, and problem-solving, I have developed strong communication skills that allow me to effectively assist both technical and non-technical customers. Additionally, I have been independently studying and obtaining various online certificates in coding and technology. Some of the certificates I have completed include Introductory Python, SQL for database development, and multiple HTML & CSS courses. I am particularly proud of recently earning freeCodeCamp's Responsive Web Design Certificate. I am enthusiastic and fully prepared to embark on a new career journey.