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AMANI MOUSSA

Summary

Strategic marketing and product specialist with over four years of experience across digital marketing, product management, and client engagement. Demonstrated expertise in managing large scale products, creating engaging brand content and perfecting the customer's digital experience to drive revenue and growth. Strong record of collaborating cross-functionally, delivering innovative solutions and a continuous commitment to learning

Work experience

02/202309/2024

Product Management Specialist

Telstra Corporation Limited

Highlights:

  • Achieved forecasted six figure target revenue for an underperforming enterprise Cloud Connectivity product 
  • Designed a pre-launch marketing strategy for an innovative broadband network product, that reduced product stigma and secured a 15% increase in customer acquisition

Core Duties:

  • Directed the fast paced go-to-market strategy and lifecycle management for both large-scale enterprise and consumer products being introduced into the competitive market. Responsibilities include defining value proposition, tracking product expenditure, maintaining sales performance objectives & fostering client/customer relationship
  • Partnered with cross-functional teams and stakeholders to drive alignment on product objectives and coordinate timely execution of deliverables, in an agile work environment
  • Developed compelling product narratives, marketing strategies and campaign material with strong rationale, driving customer engagement and adoption.
  • Led cross-functional collaborative ideation sessions, successfully fostering a creative environment and developing strategies and solutions for upcoming product challenges.
  • Authored digital promotional content and imagery for Telstra products on digital channels. Implemented creative digital visual merchandising strategies, enhancing brand presence and promotional impact.
  • Investigated potential product leads and introduced high performing products into Telstra's portfolio through careful analysis and research of brand alignment, market demand and potential revenue 
02/202002/2023

Business Sales Specialist

Telstra Corporation Limited

Highlights:

  • Consistently achieved 100% of KPIs (e.g. NBN Activations) by strategically positioning offers, leveraging exclusivity windows, and optimising visibility across channels
  • Generated the highest volume of sales leads by prioritising customer and needs, managing product expectations, and cultivating repeat business through strong client relationships.

Core Duties:

  • Communicated with SMB and Enterprise clients to assess technological needs and deliver tailored solutions that addressed critical business challenges 
  • Conducted face-to-face sales and cold calls, effectively communicating product value to drive customer acquisition, retention and revenue growth.
  • Built strong relationships and rapport with new and existing customers through consistent product and post sale support, to drive engagement and loyalty
  • Implemented a creative visual store merchandise strategy based on seasonal promotions, brand imagery and demand 
02/202008/2020

Digital Marketing Executive

Wonderful Kitchens - Design and Renovations Sydney

Highlights:

  • Increased social media engagement by 30% over an eight month period, by diversifying content and piloting different optimisation strategies, to successfully implement the most effective strategy for each social media platform 
  • Built digital exposure through B2B collaborations with industry professionals & micro influencers that matched brand identity 
  • Created and maintained a consistent and engaging brand identity that aligned with Wonderful Kitchen's family business values

Core duties:

  • Statistical analysis and visualisation of sales and marketing data, to further our understanding of the customer perspective & inform business decisions. 
  • Scheduled and planned digital marketing across Email, TikTok, Instagram, Google Ads, Houzz & LinkedIn, ensuring consistent branding & product narrative across all platforms
  • Designed relatable dynamic digital content that was on trend, to market upcoming product deals. Digital content includes: stories, grid/page content, emails, videos etc 
  • Documented business performance by preparing reports on project updates, performance metrics, and emerging trends in line with KPIs.