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Work experience

Apr 2014Present

Temporary Clerk


• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Answer telephones, direct calls, and take messages.

• Review files, records, and other documents to obtain information to respond to requests.

Aug 2013Nov 2013

Substitue Youth Leader

YMCA of the East Valley

• Communicating with Supervisors and peers— Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

• Greet visitors and determine whether they should be given access to specific individuals.

• File and retrieve corporate documents, records, and reports.

May 2012Sep 2013

Customer Attendant

Baker's Burgers

• Active Listening — Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Coordination — Adjusting actions in relation to others' actions.

• Service Orientation — Actively looking for ways to help people.

Sep 2010Jun 2011

Resident Assistant

California State University, San Bernardino Office of Housing and Residential Life

• Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.

• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

• Make regular rounds to ensure that residents and areas are safe and secure.

• File and retrieve corporate documents, records, and reports. • Develop and coordinate educational programs for residents.


Jan 2008Jun 2013

Bachelor of Arts (B.A.) in Social Science

California State University, San Bernardino

This degree is in multidisciplinary social science with a primary concentration on psychology, and secondary concentrations in history and sociology.


I have two letters of recommentation from a previous supervisor and teacher whose classrom I observed.


time management
Microsoft Office
Data Entry
Document Drafting
I can create professional looking documents
Telephone Skills
I can answer a multi-line phone in a professional manner and assist customers calling in a timely manner.
People Skills
I work well with people from various backgrounds.
I am proficient in using any windows operating system.
Microsoft Office
I  am experienced in using Microsoft office  and while previously employed have helped co-workers with various projects.
Organization Skills
I can organize work areas so that everything can be easily found when needed.
Time Management
I am great at managing my time and prioritizing work tasks so that everything is completed on time.


30 day emergency Substitute Permit

California Commission on Teacher Credentialling
I am qualified to be a substitute teacher in a classroom in the event of a teacher's absence.

Certificate of Clearance

California Comission on Teacher Credentialing
I am cleared to work in public schools.

First Aid/CPR

American Health and Safety Institute
I am certified to perform first aid and CPR on infants, children, and adults.



Debbie Arnold/ Site Supervisor II

My former supervisor can be reached at (909) 883-0103