• Create digital graphics and printed products. Offer creative ideas while following the customers instructions. Provide exceptional service to make certain orders and the needs of the customer have been met and they are satisfied with the end product. 

• Manage bookkeeping using FreshBooks accounting software that is accurate, organized and professional.

• Utilize marketing and sales techniques. Maintain website using WordPress. Network at events. Mail and email marketing materials.

• Happy customers have included: Vector Controls and Automation, FunctionZ, HI Foundation, ISA (International Society of Automation), C&L Contracting and Design, Clarke Valve, Nabtesco, Houston Area Chevy Club, Baguettes and Noodles, SP+ Parking, Emergency Medical Products, School Kids Healthcare, Vicki Michelle Dance Studio, Helen Perry - Image Consultant, Bilgo Trucking, Trinity Lutheran Church.

• Created unique graphic design services and products from concept to completion from business cards and brochures to large signs and banners.

• Reviewed and set-up art files for in-house production. Operated digital printers using the Fiery Command Workstation.  Communicated with vendors for outsourced production.

• For company web site, CyFairPrinting.com, modified pages using WordPress and managed the customer web portals using the MyOrderDesk plugin from PrintReach.

• To build brand awareness, created marketing materials for meetings and networking events.  Designed custom postcards to be mailed and signs to be displayed in the shop. Utilized Constant Contact to send e-mail newsletters and advertisements.

• Contributed to customer service requests. Provided information about the products and services offered, sent proofs and entered invoices using PrintSmith.

Clients I worked with: Toshiba, Lonestar Chevrolet, Joe Myers Ford, Beck and Masten North, Abby Residential, Team Regan Realty, HCA Hospitals, United Methodist hospitals, Active Life Dentistry, Habitat for Humanity NW, Roland's Bakery, Phoenix Technologies, Fortis Alliance, Cyfair Chamber of Commerce, Houston West Chamber of Commerce, other small, local businesses...

• Worked with a team of designers in the Creative Services Department for an educational teaching aid manufacturing company. Developed and marketed fun, colorful products that help children learn and inspire teachers.

• Served as the Catalog Lead Designer for the 2006 & 2007 PreK-K catalogs that entailed project management, page design and photography production.  Designed a variety of marketing products, such as brochures and advertisements.

• Created teacher resource guides, activity cards and packaging for the Product Development department and trade show signs for the Sales Department.

• Prepared layouts of daily news articles.
• Typeset public notices.
• Designed advertisements.
• Created marketing flyers for company sponsored events.

• Designed book pages and made corrections to copy-edited manuscripts for a full-service book publishing company.

• Book projects I was involved in included: Diamonds for Profit, The New Secrets of Charisma, Physics of the Body, Can This Child Be Saved? Solutions for Adoptive and Foster Families, and a series of career books for NTC/Contemporary Publishing Group.

• Photographed event, school, professional and passport portrait photography.

• Performed digital photo retouching using Adobe Photoshop.

• Assembled custom frames and photo albums.

Sold art supplies in the Historic Third Ward, an art district in Downtown Milwaukee.

Adobe Dreamweaver, Final Grade: A

Internship in Audio/Visual Dept. at Children’s Hospital of Wisconsin www.chw.org