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Arsim Belegu

Refugee Advisor

Work experience

2022-04Present

Refugee Advisor

Norwegian Labour and Welfare Administration
  • Coordination and planning according to the furnishing of apartments and rental contracts.
  • General cooperation with other municipal distances, both externally and internally in Halden municipality. Follow-up and guidance of refugees in collaboration with health migration and various schools.
  • Together with the job seeker, map of resources, skills and find new work opportunities. 
  • Mapping work of various individuals according to the introduction program for refugees.
  • Map and clarify follow-up needs according to current laws and regulations.
  • Close cooperation with Halden's business community for potential working conditions for refugees, both within the municipal sector and the private sector.
  • Writing of refugee welfare resolutions according to the regulations and work with various case management.
  • Work with various digital programs within Nav such as salesforce, arena, media, welfare and refugee for documentation, follow-up and work.
2021-052022-03

Norway, Operations Manager

Norwegian International Covid 19 test center
  • Responsible for the recruiting & hiring process of test center employees. 
  • Support, coordinate and administer the daily operations of the test center.
  • In charge of managing, supporting & developing several teams of total 120  high performers employees.
  • Training of employees according to  Norwegian health care regulations from the government of Norway.
  • In charge of communicating, organizing, editing and disseminating  new  Covid 19 regulations and information external and internal. 
  • Produce advocacy and communication materials and tools. 
  • Ensure cross-cutting themes as gender and human rights are incorporated to make sure that employees are equally treated no matter of gender or background. 
  • Work cross functional with different departments to to ensure completing the plans on time. 
  • Supervising the execution of the plans. 
2021-012021-04

Norway, Customer Service Operative

Norwegian International Covid 19 test center
  • Interaction with both local and international patients and registration of personal information from patients.
  • Creation of patients journals according to health care regulations of Norway.
  • In charge of registration of  test results on Helsenorge( Norwegian health care data base).
  • In charge of dissemination and communicating results to the patient. 
  • Employing reflective listening skills when communicating with patients. 
2019-082019-12

Communications Manager

L'Oréal, Oslo, NO
  • In charge of public relations for 7 Brands, including Armani, Valentino, Maison Margiela, Viktor & Rolf, Cacharel, YSL and Proenza Schouler.
  • Developing PR strategies with a focus on social media platforms.
  • Organize and implement influencer and press events.
  • In charge of content creation on social media and suggest  innovative and effective ways to conduct social media presence within luxury. 
  • In charge of online presence on difference social media tools.
  • Develop and organize marketing and PR campaigns to create  brand visibility of new  and old products. 
  • liaise closely with relevant stakeholders such as magazines, press, influencers and tv. 
2016-102017-09

Sales Associate

Gant, Oslo, NO
  • Manage visual merchandise for store and windows.
  • Administer stock and place yearly product orders at the HQ in Oslo.
  • Drive and achieve individual and team objectives and accountable for sales results.
  • Support Gant to indentify key performance indicators to reach sales goals. 
  • In charge of customer relations management (CRM)
2015-072016-07

Senior Sales Associate

Michael Kors, Oslo, NO
  • Responsible for employees reaching monthly sales goals.
  • Conduct analysis of KPIs and products in store and forecast future trends.
  • In charge of managerial duties such as supervision of sales team in the boutique.
  • Analyzed daily and monthly sales and also deliver daily reporting to HQ in London.
  • Advise the company to identify external relations goals that underscore effective sales numbers and ultimately enhance the reputation and credibility  of Michael Kors in the Norwegian Market. 
  • Assist and support Michael Kors brand  to formulate an official extend relations strategic plan designed for the Norwegian market as a means to effectively communicate key messages to the target audience. 
  • Running standard reports and building ad hoc analysis in order to share information and analyse the business performance within the Region. 
  • Consolidate weekly/monthly sales/stock analysis. 
  • Coordinate global retail operations strategy implementation in close partnership with Senior Retail Management and Store teams.
2012-062014-07

Sales Associate

Gant, Oslo, NO
  • Manage visual merchandise for store and windows
  • Administered stock and placed yearly product orders at the HQ in Oslo.
  • Supporting and coordinating in store events.
  • Assist the store manger to produce regular evaluative reports, drawing the KPIs and including narrative and analysis: and to adapt strategy and implementation in the store when necessary. 
  • Prepare and deliver  briefings and reports, as required. 
2014-012014-06

PR Internship

Polhem PR, Oslo, NO
  • Manage main office and handle administrative and digital tasks.
  • In charge of developing their social media platforms.
  • Coordinate tasks backstage during Norwegian Fashion Week.
  • Assist planning several events during Norwegian Fashion Week.
  • Assist  and support the PR agency to make strategic plans customized and designed differently for each of the brands to effectively communicate key messages to target customers. 
  • Analyze social media numbers to enhance future projects and development for each of the brands in the agency. 
  • Prepare quarterly reports for the Copenhagen HQ. 

Education

2017-092018-12

Master's Degree in International Luxury Management

Neoma Business School & MIP Politecnico di Milano Business School

Double Master's Degree in International Luxury Management - Neoma Business School & MIP Politecnico di Milano Business School 2017- 2018

2016-082017-07

Year Study

University of Oslo

Year study Italian Language and Literature - University of Oslo 2016- 2017

2014-082015-06

Exhange Year

ESADE Business School

Exchange Program between BI Business School & ESADE Business School 2014 - 2015

2012-082015-06

BSc in International Marketing

BI Business School

BSc in International Marketing (Marketing -Economic Studies)- BI Business School 2012 - 2015

Skills

8
Team Management
10
Communication
10
Sales
10
General: Sales Team
8
Operations planning
8
Client development
9
Public Relations
9
Social Media Channels

Skills

10
Albanian

Native

10
Norwegian

Native

10
English

Professional

4
Spanish

Beginner

3
Italian

Beginner