Business professional with proven experience in planning, supporting & coordinating daily operations within different business sectors. Strong expertise within public relations with several experiences focusing on communications internal and external, operations & administration.
Work experience
2022-04Present
Refugee Advisor
Norwegian Labour and Welfare Administration
- Coordination and planning according to the furnishing of apartments and rental contracts.
- General cooperation with other municipal distances, both externally and internally in Halden municipality. Follow-up and guidance of refugees in collaboration with health migration and various schools.
- Together with the job seeker, map of resources, skills and find new work opportunities.
- Mapping work of various individuals according to the introduction program for refugees.
- Map and clarify follow-up needs according to current laws and regulations.
- Close cooperation with Halden's business community for potential working conditions for refugees, both within the municipal sector and the private sector.
- Writing of refugee welfare resolutions according to the regulations and work with various case management.
- Work with various digital programs within Nav such as salesforce, arena, media, welfare and refugee for documentation, follow-up and work.
2021-052022-03
Norway, Operations Manager
Norwegian International Covid 19 test center
- Responsible for the recruiting & hiring process of test center employees.
- Support, coordinate and administer the daily operations of the test center.
- In charge of managing, supporting & developing several teams of total 120 high performers employees.
- Training of employees according to Norwegian health care regulations from the government of Norway.
- In charge of communicating, organizing, editing and disseminating new Covid 19 regulations and information external and internal.
- Produce advocacy and communication materials and tools.
- Ensure cross-cutting themes as gender and human rights are incorporated to make sure that employees are equally treated no matter of gender or background.
- Work cross functional with different departments to to ensure completing the plans on time.
- Supervising the execution of the plans.
2021-012021-04
Norway, Customer Service Operative
Norwegian International Covid 19 test center
- Interaction with both local and international patients and registration of personal information from patients.
- Creation of patients journals according to health care regulations of Norway.
- In charge of registration of test results on Helsenorge( Norwegian health care data base).
- In charge of dissemination and communicating results to the patient.
- Employing reflective listening skills when communicating with patients.
2019-082019-12
Communications Manager
L'Oréal, Oslo, NO
- In charge of public relations for 7 Brands, including Armani, Valentino, Maison Margiela, Viktor & Rolf, Cacharel, YSL and Proenza Schouler.
- Developing PR strategies with a focus on social media platforms.
- Organize and implement influencer and press events.
- In charge of content creation on social media and suggest innovative and effective ways to conduct social media presence within luxury.
- In charge of online presence on difference social media tools.
- Develop and organize marketing and PR campaigns to create brand visibility of new and old products.
- liaise closely with relevant stakeholders such as magazines, press, influencers and tv.
2016-102017-09
Sales Associate
Gant, Oslo, NO
- Manage visual merchandise for store and windows.
- Administer stock and place yearly product orders at the HQ in Oslo.
- Drive and achieve individual and team objectives and accountable for sales results.
- Support Gant to indentify key performance indicators to reach sales goals.
- In charge of customer relations management (CRM)
2015-072016-07
Senior Sales Associate
Michael Kors, Oslo, NO
- Responsible for employees reaching monthly sales goals.
- Conduct analysis of KPIs and products in store and forecast future trends.
- In charge of managerial duties such as supervision of sales team in the boutique.
- Analyzed daily and monthly sales and also deliver daily reporting to HQ in London.
- Advise the company to identify external relations goals that underscore effective sales numbers and ultimately enhance the reputation and credibility of Michael Kors in the Norwegian Market.
- Assist and support Michael Kors brand to formulate an official extend relations strategic plan designed for the Norwegian market as a means to effectively communicate key messages to the target audience.
- Running standard reports and building ad hoc analysis in order to share information and analyse the business performance within the Region.
- Consolidate weekly/monthly sales/stock analysis.
- Coordinate global retail operations strategy implementation in close partnership with Senior Retail Management and Store teams.
2012-062014-07
Sales Associate
Gant, Oslo, NO
- Manage visual merchandise for store and windows
- Administered stock and placed yearly product orders at the HQ in Oslo.
- Supporting and coordinating in store events.
- Assist the store manger to produce regular evaluative reports, drawing the KPIs and including narrative and analysis: and to adapt strategy and implementation in the store when necessary.
- Prepare and deliver briefings and reports, as required.
2014-012014-06
PR Internship
Polhem PR, Oslo, NO
- Manage main office and handle administrative and digital tasks.
- In charge of developing their social media platforms.
- Coordinate tasks backstage during Norwegian Fashion Week.
- Assist planning several events during Norwegian Fashion Week.
- Assist and support the PR agency to make strategic plans customized and designed differently for each of the brands to effectively communicate key messages to target customers.
- Analyze social media numbers to enhance future projects and development for each of the brands in the agency.
- Prepare quarterly reports for the Copenhagen HQ.
Education
2017-092018-12
Master's Degree in International Luxury Management
Neoma Business School & MIP Politecnico di Milano Business School
Double Master's Degree in International Luxury Management - Neoma Business School & MIP Politecnico di Milano Business School 2017- 2018
2016-082017-07
Year Study
University of Oslo
Year study Italian Language and Literature - University of Oslo 2016- 2017
2014-082015-06
Exhange Year
ESADE Business School
Exchange Program between BI Business School & ESADE Business School 2014 - 2015
2012-082015-06
BSc in International Marketing
BI Business School
BSc in International Marketing (Marketing -Economic Studies)- BI Business School 2012 - 2015
Skills
8
10
Communication
10
Sales
10
General: Sales Team
8
Operations planning
8
Client development
9
Public Relations
9
Social Media Channels
Skills
10
Albanian
Native
10
Norwegian
Native
10
English
Professional
4
Spanish
Beginner
3
Italian
Beginner