Supervising project for leading social media platform. Analyzing social media trends and dynamics. Increasing project effectiveness and productivity by prioritization and time management. Base lining new projects. Recommending policy improvements impacting end-user engagement and experience on the social media platform. Monitoring & Controlling Quality. Utilizing strong organizational skills for adhering project compliance & risks. Stakeholders expectation management. 

Communicate with customers experiencing technical difficulties, determining the root cause of any issues and clearly documenting each step in a complex database.

Leading managers working in an extremely competitive and challenging environment of the digital world. Defining project scope, budget, quality standards and campaign duration. Planning campaigns and reducing risks to achieve maximum ROI. Effective communication within and between organizations. Influencing and managing clients for desirable project outcome.

Project lead for transition and merger of two education-based digital marketing and e-learning websites  

Transitioning high-end publishing and subscription management projects including Operations management. Handling Business Development and Client Mangement.  Planning, Defining project scope and deliverables, resource and budget management, monitoring project progress and stabilizing project. Engaging with stakeholders.

Managing a team of customer service experts for a leading UK utility and telecom company. Ensuring client Service levels are achieved.

Financial Accounting l Business Organization & Management l Business Law l Auditing l Income Tax & Sales Tax  

Commerce l Accounting l Advanced Life Insurance