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Summary

Experienced System Officer with 14 years of expertise in managing OS, storage solutions, physical servers, and virtualization environments. Proven track record at AYA BANK in optimizing UNIX/Linux system performance, implementing disaster recovery plans, and enhancing cybersecurity protocols to reduce security breaches by 30%. Skilled in capacity planning, database performance, and maintaining high data availability with advanced diagnostic and troubleshooting capabilities.

Education

DIPLOMA IN PROJECT MANAGEMENT

December 2017
Myanmar Institute of Business

DIPLOMA IN PROJECT MANAGEMENT
Myanmar Institute of Business (MIB), Myanmar | Graduated in 2017

B.A IN HISTORY

April 2014
Dagon University

B.A IN HISTORY
Dagon University, Myanmar | Graduated in 2014

DIPLOMA IN INFORMATION TECHNOLOGY

February 2012
National Management College

DIPLOMA IN INFORMATION TECHNOLOGY
National Management College, Myanmar | Graduated in 2012

PERSONAL DETAILS

Date of Birth: 12 August 1990
Place of Birth: Yangon, Myanmar
Sex: Male
Nationality & Religious: Myanmar – Buddhist
Marital Status: Married
Work Experiences: 14 Years Full Time
Date of Availability: One Month

Work experience

SYSTEM OFFICER

2023-JulPresent
AYA BANK, No. 416, Mahabandoola Road, Kyauktada Township, Yangon, Myanmar.
  • Orchestrated the operation and upkeep of OS, storage solutions, physical servers, and virtualization environments, incorporating Oracle X8M, X72 servers, Red Hat servers, and ZFS storage, ensuring optimal system performance.
  • Implemented and optimized monitoring tools and SAN Switch configurations, resulting in enhanced system oversight and reduced downtime.
  • Optimized system configurations and resolved technical issues for UNIX/Linux operating systems, including Red Hat, CentOS, Oracle Linux, and Solaris, resulting in a 30% reduction in downtime.
  • Acquired advanced knowledge on new products and technologies by collaborating with vendors, enhancing internal technical capabilities.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Implemented comprehensive backup operations, ensuring 99.9% data availability and executing disaster recovery plans utilizing Oracle and Red Hat environments.
  • Responsible for capacity, storage planning, and database performance.
  • Implemented and monitored cybersecurity protocols, reducing security breaches by 30% through the use of advanced threat detection tools and regular vulnerability assessments.

SYSTEM ENGINEER LEAD

2019-Aug2023-Jun
Myanmar Oriental Bank, No.(166/168), Pansodan Street, Kyauktada Township,Yangon
  • Coordinated the engineering team in the successful building of a strong IT framework, decreasing system downtime by 30% and intensifying security measures with the implementation of advanced monitoring tools and automated scripts.
  • Maintain & Configure Active Directory (GPOS, OUs, user access, etc.)Maintain & Configure Windows Server 2012 and 2016 Operation Systems.
  • Diagnose and resolve complex technical problems in consultation with clients, external service providers, and vendors.
  • Managed Print Server and File Server configurations, improving document management efficiency by 40%.
  • Troubleshooting skills in OS & Hyper-V related issues configuration, maintenance, monitoring, and overall support of multiple.
  • VMware environments and Hyper V. Setup, Install, Configure, and ESXi Hosts. Maintain and restore VM backups and snapshots.
  • Installing, hardening, and patching Windows Server and Linux Systems.
  • Upgrading/migrating Windows Server in Physical/Virtual environments. Basic Office 365 fundamentals.
  • Database daily monitoring database performance, implement changes and apply new patches and versions when required with vendor and backup/restore process.
  • Created and maintained comprehensive verification plans, enhancing integration efficiency and reducing errors by 20%.

SENIOR SYSTEM ENGINEER

2017-Jul2019-Jul
Construction and Housing Development Bank(CHID), No.60, Shwe Dagon Pagoda Road Dagon Township, Yangon
  • Upgraded existing systems and servers matching current business needs.
  • Conducted kernel installations and upgrades, integrating Oracle Linux 6.9+ and managing data lifecycle to meet evolving company needs.
  • Oversaw the resolution of systems and application issues using proactive monitoring and diagnostic tools, ensuring 99.9% system uptime.
  • Engineered and implemented RAID configurations (RAID 0+1, RAID 1, RAID 5) to enhance data security and redundancy, resulting in a 50% reduction in data recovery times during system failures.
  • Spearheaded the upgrading process by replacing CPU units across 2500+ workstations, resulting in a 35% increase in processing efficiency and a 20% reduction in annual maintenance costs, leveraging tools such as CPU-Z and HWMonitor for performance tracking.
  • Led a team of System Engineers to reduce system downtime by 35% over a 12-month period through the implementation of advanced monitoring tools and a proactive maintenance schedule.

NETWORK ENGINEER

2015-Jun2017-Jun
CB Bank(Co-Operative Bank Ltd.), No.334/336, Corner of Strand Road and 23rd Street, Latha Township, Yangon
  • Firewall configuration and maintenance ( Watchguard XTM ), Captive portal and voucher system for guest wifi network, Manage the switch and router (Cisco and Mikrotik).
  • Remote monitoring and management of system alerts and notifications.Manage and monitor all installed systems and infrastructure. Branch to Branch VPN Tunneling, 3G VPN, ATM Network Configure 3G router Installing.
  • Installed and configured branch networks, resolving technical issues using advanced troubleshooting techniques, resulting in a 25% decrease in downtime.
  • Engineered and deployed a scalable network infrastructure for a 500-user enterprise, increasing network uptime by 25% and improving overall system performance using Cisco routers, switches, and firewall configurations.

TECHNICAL ASSISTANCE MANAGER

2014-Mar2015-Jun
MFI (Myanmar Microfinance), 2nd Floor, Co-Operative Business Center, Corner of Sayarsan & new University Avenue Road, BahanTownship,Yangon
  • Engineered and optimized Mail Server, Pop3, DHCP Server, DNS Server, and Apache Web Server, leading to a 30% increase in server efficiency.
  • Designed and implemented network architecture with comprehensive IP subnet and VLAN configurations on Server 2003/2008, enhancing backup and redundancy.
  • Implemented and managed desktop support while maintaining hardware to ensure optimal performance, utilizing Kaspersky for antivirus installation and updates.
  • Enhanced staff proficiency in computer system usage through structured training programs, improving overall productivity.
  • Directed a support team of 15 technicians, implementing a new ticketing system that increased resolution efficiency by 35% and enhanced customer satisfaction ratings by 20%.

SENIOR INSTRUCTOR

2010-Jan2014-Mar
KMD Computer Center, No.331, Pyay Road, Myaynigone Sanchaung Township, Yangon
  • Teaching A+ Hardware Courses and practical Network Course.
  • Maintain student attendance records, grades, and other required records. Maintain cleanliness of class/labs area.
  • WebMail Configure ( Linux Server )Network Design and Implementation Configured.
  • ADSL Connection/ IP Star Connection / Fiber Connection / Wimax Connection Configured Mail Server, DHCP Server, DNS Server, Apache Web
  • Server Client/server applications vs. peer-to-peer networking.

Project

Microsoft Active Directory And File Server Implementation

  • Implemented procedures for architecture, designing, support, and maintenance of AD products and IT infrastructure projects.
  • Designed and deployed processes for service packs and security updates of Windows server instances.
  • Collaborated with external vendors to streamline server operations, ensuring seamless integration, and optimizing system performance.
  • Engineered a robust Microsoft Active Directory and file server infrastructure that improved network security compliance by 25% and reduced login times by 30%, utilizing Windows Server 2016 and PowerShell scripting.

Planning and Implementation Recovery Strategy (DC/DR)

  • Engineered backup strategies incorporating electronic vaulting, point-in-time copies, and enhanced transaction integrity processes, achieving a 99.5% data recovery success rate.
  • Carried out complete disaster recovery (DR) procedures ensuring data restoration with zero or near-zero data loss utilizing advanced backup technologies.
  • Tested and refined recovery plans collaboratively with teams and vendors, leading to a 20% reduction in downtime during disruption scenarios.
  • Developed and delivered advanced Ubuntu training courses to over 150 students annually, resulting in a 95% student satisfaction rate and a 40% increase in certification pass rates within 12 months.

Certifications

  • Certified Kubernetes Administrator (CKA)
  • Red Hat Certified System Administrator (RHCSA)
  • AWS Certified Cloud Practitioner
  • Azure Solutions Architect Expert
  • MCSE: Windows Server 2016 Core Infrastructure
  • MCT: Microsoft Certified Trainer
  • VMware Certified Professional 6.5 – Data Center Virtualization
  • VMware Certified Professional 6 – Network Virtualization
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Skills

WINDOWS SERVER, ACTIVE DIRECTORY, FILE SERVER MANAGEMENT, OFFICE 365, AMAZON WEB SERVICE (AWS), MICROSOFT AZURE, NETWORKING, OPERATION SYSTEMS, LINUX, TECHNICAL SUPPORT, PROJECT MANAGEMENT, NETWORK MONITORING, TROUBLESHOOTING, SYSTEM ADMINISTRATION