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Career Profile

Bailey is an educational innovator specializing in technology and learning, with a robust career background at both a leading educational technology company and a large, leading university. With key skills in data-driven decision-making and curriculum design, Bailey has successfully developed organization-wide strategies for data collection and visualization, and taught courses such as Curriculum Evaluation and Research in Curriculum Design. Holding a Doctor of Education and an Educational Specialist degree in Curriculum & Instruction from Liberty University, Bailey is committed to advancing educational practices through innovative approaches.

Bailey's career goals include leveraging expertise in educational technology to enhance learning experiences and outcomes. Recognized for leading initiatives that transition faculty to updated integration tools, Bailey has collaborated with universities nationwide to improve educational strategies. Proficient in coordinating cross-departmental projects, Bailey continues to drive impactful educational solutions.

Areas of Strength

  • Pendo (Certified)
  • Learning Analytics
  • Curriculum Development
  • Online Learning Tools
  • Presentation Authoring Tools
  • Learning Management Systems
  • Teaching & Learning
  • Educational Technology
  • Teamwork & Leadership
  • Vendor Management
  • Higher Ed Administration
  • Title IV
  • Solutions Architecture
  • Quality Assurance
  • Communication

Work History

July 2023Present

Sr. Product Owner, Data

McGraw Hill

  • Develops and implements organization-wide strategies for the collection and visualization of internal and external data.
  • Responsible for the implementation, adoption, and governance of Pendo across all McGraw Hill Higher Education divisions. 
  • Drives data-driven decision-making by providing actionable insights and recommendations based on data analysis.
  • Keeps abreast of industry trends and best practices in data collection and visualization, incorporating innovative approaches into organizational strategies.
  • Effectively communicates data insights and strategies to stakeholders, promoting understanding and engagement.
2011Present

Adjunct Instructor, School of Education

Liberty University

  • Teaches new students effective strategies for online studies and academic work, creates an engaging and interesting community of learners in the online environment, and supports and enforces the policies of the department and university.
  • Courses Taught: 
    • EDUC671: Curriculum Evaluation (Subject Matter Expert for 5+ Years)
    • EDUC872: Research in Curriculum Design and Development
    • UNIV104: Student Success (Subject Matter Expert for 2 Years)
2019July 2023

Solutions Architect

McGraw Hill

  • Lead company-wide initiative to transition faculty and institutions into the updated integration tool by facilitating cross-departmental collaboration, designing training programs, and working with technical teams to improve functionality and troubleshoot issues.
  • Collaborated with Private Sector and large-scale universities across the country to define data requirements, coordinate with internal data teams, and set up delivery of the data. 
  • Coordinated with faculty and administrators at institutions across the country and internal development parties on custom course material projects, which includes requirements gathering, project planning, product design, and implementation. 
20162019

Program Manager, Analytics & Decision Support

Liberty University

  • Collaborated with academic departments and administration to construct a trajectory for the future state of teaching and learning at the university.
  • Explored innovative opportunities for the use of analytics at the university, which often involved the development, construction, implementation, and evaluation of various pilot initiatives.
20142016

Innovative Academic Technology Specialist, Information Technology

Liberty University

  • Stayed abreast of all educational technology trends, analyzed the purpose, value, cost, and applicability of technology products and tools, and made suggestions to administration.
  • Supported faculty, staff, and students on all integrated materials from outside sources by providing customized documentation, best practices, and detail training sessions, both online and face-to-face.
20112014

Assistant Director, Center for Curriculum Development

Liberty University

  • Functioned as the Principal Educational Technology lead in all discussions with the Provost and executive staff and collaborated with faculty and administration to design, create, and manage the curriculum for graduate and undergraduate online courses.
  • Managed and implemented the initiatives of the Provost, Vice Provost, and Academic Deans and approved the use of all educational technologies in the online curriculum.
  • Supervised over 20 instructional technologists and designers
20102011

Associate Director, Admissions Consulting

Liberty University

  • Managed and trained a team of over 50 contact center agents who worked with students to recommend and custom-fit degree programs through active listening and proven sales techniques.
  • Coordinated with Academic Advising, Registrar, Informational Technology, and Academic Departments and tracked department metrics and implemented strategies to achieve department goals.
20072010

Financial Aid Call Center Manager, Financial Aid

Liberty University

  • Directed a team of 30 employees who provided service to online and residential students and coordinated with various departments to create proactive solutions to assist students with Financial Aid.

Education

20142019

Doctor of Education: Curriculum & Instruction

Liberty University

  • Dissertation: Using a student success course and transferred credit hours to predict students’ likelihood to retain in online higher education.   
20122014

Educational Specialist: Curriculum & Instruction

Liberty University

20072009

Master of Education: Teaching & Learning

Liberty University

20002004

Bachelor of Science: English

Liberty University