Helps achieve Digital transformation goals for in Industry 4.0

Own the end-to-end success for a book  customers, responsible for revenue retention, growth, and customer happiness metrics. Within this overarching goal, 

• Establish close alignment with customers around their goals and priorities, and proactively plan and manage the customer relationship to achieve their target outcomes regarding license adoption and  usage;
• Serve as a representative of Braincube to  customers, conveying  strategic and product direction, and sharing how this direction will contribute  our customers’ collaboration goals;
• Serve as a representative of our customers back to Braincube cross-functional teams, advocating on their behalf to ensure we’re working in the best interests of our customers;
• Use customer usage metrics to find opportunities to deepen Braincube's footprint and impact with my customers
• Proactively plan for and lead customer renewal conversations.
• Contribute to the development of the Customer Success team by bringing strong team-orientation, finding opportunities to share knowledge and best practices, and participating in hiring as needed to fuel the team’s expansion.

Palo Alto Networks continually delivers innovation to enable secure digital transformation

• Responsible for developing and managing a France renewal sales plan to protect and grow  recurring revenues through expansion and customer satisfaction and loyalty, while ensuring renewals are managed to successful, on-time closure. 
• working closely with internal departments like Sales, Support, Finance/Legal

Modern data management that drives business value.

Middle and Strategic Market :

• Drived the successful adoption and onboarding of Talend Products at key organizations to help customers realize the business value of our partnership and offerings.
  
• Created value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks and metrics needed to achieve their goals.
  
•  Drived subscription renewals contracts  and identified opportunities for growth within the existing global customer base.
•  Minimized subscriber churn through education, coaching, and influence 
• Partnered with customer-facing account teams and executives (sales, support, professional services, customer engineering, and partners) to develop strategic and technical plans that help customers achieve their business objectives.
•  Coordinated proactive engagement with customers by implementing a Customer Engagement Model
• Formed  strategic relationships with key stakeholders (C-level and senior IT team) to understand a customer’s business within their industry and develop strategic roadmaps.

MathWorks is the leading developer of mathematical computing software.Its major products include MATLAB and Simulink, which support data analysis and simulation.

• Grown revenue through attaining  maintenance renewal revenue goals.
• Managed timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
• Managed New product sales from lead to close
•  Insured customer satisfaction through in-depth account knowledge and relationship development with key administrators and purchasing contacts
•  Prospect within territory via account management activities
• Developed of account management strategy in conjunction with sales rep
•  Identified key decision makers/Influencers, set up meeting & events
• Worked in conjunction with Sales Rep to achieve revenue goals through facilitation of order placement
• Involved in planning and delivery of annual account plans 

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.

• Prospected for new clients by networking, cold calling, advertising 
• Identifying and mapping business strengths and customer needs
• Set up meetings between client decision makers and company’s practice leaders/Principals

Agency specialised in corporate identity & packaging design

• Participated in creation  of new packagings design  for french market and company visual identitied for leading polish food brand Sokolow
• Propelled revenue by evaluate polish market & identify new prospect
• Competitors benchmarking

Master of Science in Business Administration

Bachelor Degree in Business Administration or BTEC Higher National Diploma