BIANCA AILIN GIANFELICI

• Specialized in delivering exceptional luxury service onboard private jets, with strong attention to detail in food presentation, table setting, and guest experience.
• Experienced in anticipating and exceeding VIP passengers’ expectations, providing a discreet, calm, and polished service that ensures privacy and comfort at all times.
• Extensive knowledge of Silver Service standards, fine dining, and wine pairing, with proven ability to curate menus and coordinate premium catering for international flights.
• Highly skilled in cabin preparation and aesthetics, ensuring a flawless environment through elegant table setups, floral arrangements, and personalized amenities.
• Independent and resourceful in global operations, managing stock control, safety checks, and catering.
• Maintaining composure, adaptability, and cultural awareness in demanding charter flights.

• Exceptional customer service and hospitality in high-pressure environments
• Strong safety awareness and emergency procedure knowledge
• Team-oriented with excellent communication skills
• Professional appearance and discretion with VIP passengers
• Adaptability to different cultures, routes, and service standards

• Developed and implemented marketing strategies to promote hotel services.
• Established a positive work culture that promoted teamwork, collaboration, and employee morale.
• Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
• Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
• Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Greece

Argentina