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Bilal Ahmed

Senior Engineering Manager

Summary

Transformational IT leader and seasoned software developer with 20+ years of expertise in driving technological innovation, strategic planning, and team collaboration. Proven track record of delivering reliable, user-friendly solutions leveraging Agile methodologies, project management, and change control. Skilled communicator, strategic thinker, and innovative problem-solver with a passion for developing customized software solutions that amplify organizational success.

Education

20002002

M.Sc in Computer Science

Hamdard University, Karachi, Pakistan

Master of Science in Computer Science

  • Dean Honor List
  • CGPA: 3.64
19971999

B.Sc in Math and Physics

Punjab University, Lahore, Pakistan

Bachelor of Science in Double Mathematics and Physics

Work experience

May 2023Present

Senior Engineering Manager

Pagos Solutions, Inc.

Accelerated business growth and elevated customer satisfaction by leading technical vision, strategy, and delivery of high-quality software products. Fostered innovative engineering cultures through mentorship, collaboration, and cross-functional teamwork. Defined and executed technical roadmaps aligned with company objectives, delivering scalable solutions that transform engineering operations.

Key Achievements:
  • Developed and executed engineering strategies aligned with company objectives, delivering scalable solutions that transformed engineering operations.
  • Built and led high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement.
  • Successfully managed technical roadmaps, ensuring timely delivery of high-quality software products and services.
  • Designed and implemented real-time payment data ingestion systems, leveraging direct connections with payment processors to generate actionable reports.
  • Developed Network Tokenization solutions for Visa, Mastercard, Amex, and Discover, enhancing payment security and compliance.
  • Created Account Updater services for merchants, ensuring seamless payment processing across Visa, Mastercard, Amex, and Discover networks.
Strategic Leadership:
  • Defined and maintained technical vision, architecture, and standards.
  • Collaborated with executive leadership on technical initiatives and strategic planning.
  • Developed and managed budgets, resource allocation, and capacity planning.
Team Management:
  • Mentored and coached engineers to enhance skills and performance.
  • Managed conflicts, performance issues, and team dynamics.
  • Fostered cross-functional collaboration with product, design, and QA teams.
Technical Oversight:
  • Defined and tracked key performance indicators (KPIs) for engineering excellence.
  • Conducted regular retrospectives and post-mortems to ensure continuous improvement.
  • Ensured compliance with industry regulations and standards (PCI DSS, SOC2).
Impact:
  • Transformed engineering operations through scalable solutions and innovative practices.
  • Enhanced customer satisfaction through high-quality software products and services.
  • Built a culture of collaboration, innovation, and continuous improvement.
Skills Demonstrated:
  • Technical leadership and strategy
  • Team management and mentorship
  • Cross-functional collaboration
  • Budgeting and resource allocation
  • Technical vision and architecture
  • Industry regulations and compliance
May 2021May 2023

Technical Lead

Pagos Solutions, Inc.

Driven business growth through innovative solutions, leveraging technical expertise and leadership acumen. Successfully led agile teams, collaborated with stakeholders, and defined technical roadmaps to deliver cutting-edge software architectures and applications.

Key Achievements:
  • Defined and maintained scalable technical architectures, ensuring high performance and reliability.
  • Led cross-functional agile teams, fostering collaboration and technical excellence.
  • Developed and executed technical roadmaps, aligning with business objectives. 
Technical Expertise:
  • Designed and implemented robust software applications, leveraging emerging technologies.
  • Stayed abreast of industry trends, applying knowledge to drive innovation.
  • Wrote high-quality, maintainable code, adhering to industry standards.
Leadership and Collaboration:
  • Mentored team members, enhancing technical skills and expertise.
  • Collaborated with stakeholders, including product managers, designers, and external partners.
  • Facilitated project planning, estimation, and coordination, ensuring timely delivery.
Impact:
  • Delivered cutting-edge software solutions, driving business growth and customer satisfaction.
  • Fostered a culture of innovation, technical excellence, and collaboration.
Skills Demonstrated:
  • Technical leadership and architecture
  • Agile methodologies and project management
  • Emerging technologies and trend analysis
  • Code quality and maintainability
  • Team mentorship and collaboration
  • Stakeholder management and communication
Nov 2004Present

CEO/Founder

Aquilinesoft - Lahore, Pakistan

Transformed the organization through visionary leadership, strategic partnerships, and innovative technologies, driving business growth, customer satisfaction, and market differentiation.

Key Achievements:

  • Spearheaded cross-functional teams, fostering a culture of collaboration, innovation, and expertise in software development, marketing, and sales.
  • Developed and executed strategic partnerships to expand market reach, enhance product offerings, and drive revenue growth.
  • Implemented cutting-edge technologies, including AI, cloud computing, and cybersecurity, to optimize operational efficiency, drive business agility, and stay ahead of the competition.

Strategic Leadership:

  • Defined and executed business growth strategies, resulting in significant revenue increases and market expansion.
  • Fostered a customer-centric culture, prioritizing exceptional user experiences, feedback-driven product development, and proactive support.
  • Drove innovation through R&D investments, talent acquisition, and strategic partnerships.

Operational Excellence:

  • Streamlined operations, improving efficiency, productivity, and scalability.
  • Implemented robust governance, risk management, and compliance frameworks to ensure organizational integrity.

Impact:

  • Achieved significant revenue growth and market share expansion.
  • Enhanced customer satisfaction and loyalty through proactive support and feedback-driven product development.
  • Established the company as a thought leader in software development, innovation, and technology.

Skills Demonstrated:

  • Strategic leadership and vision
  • Cross-functional team management
  • Technology innovation and implementation
  • Customer-centric approach
May 2019Present

CEO/Founder

AegisPeak Pvt Ltd. - Lahore, Pakistan

Founded and led Aegispeak Pvt. Ltd., a security software development company delivering cutting-edge threat detection, prevention, and response solutions to safeguard businesses against emerging cyber threats.

Key Achievements:
  • Visionary leadership in developing innovative security solutions, enhancing customer satisfaction and loyalty.
  • Successfully launched multiple flagship security software products, leveraging AI, cloud computing, and cybersecurity expertise.
  • Collaborated with clients to develop patented security software systems, providing expertise in security architecture and intellectual property protection.
Strategic Leadership:
  • Defined and executed business growth strategies, driving revenue expansion and market penetration.
  • Fostered a culture of innovation, R&D, and collaboration, attracting top talent in security software development.
Innovation and Expertise:
  • Spearheaded the development of AI-powered threat detection and prevention solutions.
  • Implemented cloud-based security architectures, ensuring scalability and reliability.
  • Provided expertise in security software development, architecture, and intellectual property protection.
Impact:
  • Protected businesses from evolving cyber threats, ensuring security and compliance.
  • Achieved significant revenue growth and market share expansion.
Skills Demonstrated:
  • Entrepreneurial leadership and vision
  • Security software development and architecture
  • Innovation and R&D
  • Intellectual property protection
  • Cybersecurity expertise
Aug 2020Dec 2020

IT Solutions Architect

United Nations Development Program (UNDP)

Client: Global Environment Facility (GEF), United Nations Development Program (UNDP), Ministry of Climate Change (MoCC)

Project Overview: Designed an Environment Information Management System (EIMS) for the Generating Global Environmental Benefits (GEB) project, a collaborative initiative between GEF, UNDP, and MoCC.

Responsibilities:

  • Software system design
  • Stakeholder engagement and requirements gathering

Key Objectives:

  • Create a centralized platform for environmental data management and analysis
  • Enhance decision-making capabilities for climate change mitigation and adaptation
  • Support sustainable development and global environmental benefits

Technical Expertise:

  • System design and architecture
  • Database development and integration
  • User interface and experience (UI/UX) design
  • Data analytics and reporting

Impact:

  • Improved data-driven decision-making for environmental policy and planning
  • Enhanced collaboration and knowledge sharing among stakeholders
  • Contributed to achieving global environmental benefits and sustainable development goals
Mar 2020Apr 2021

Technical Lead/Project Manager

Barbican LLC. - Michigan, United States

Led the development of cutting-edge security solutions, leveraging AI and advanced technologies, to deliver enterprise-grade security orchestration, automation, and response services.

Key Achievements:

  • Designed and architected an n-tier security solution, ensuring scalable and secure enterprise security services.
  • Spearheaded patent application development for innovative security systems, showcasing technical expertise.
  • Successfully managed Agile software development projects, ensuring timely delivery, quality assurance, and stakeholder satisfaction.

Technical Leadership:

  • Led cross-functional teams of software engineers and security experts.
  • Defined technical roadmaps, system architectures, and security standards.
  • Implemented AI-powered security solutions, enhancing organizational resilience.

Project Management:

  • Managed project life-cycle, sprint planning, and retrospectives.
  • Coordinated with stakeholders to gather requirements and provide technical expertise.
  • Ensured compliance with industry standards, regulations, and best practices.

Technologies:

  • Security Orchestration, Automation, and Response (SOAR)
  • End-point Security
  • System Information and Event Management (SIEM)
  • Artificial Intelligence (AI)
  • Agile Methodology

Skills Demonstrated:

  • Technical leadership
  • System architecture design
  • Project management and Agile methodology
  • Team management and collaboration
  • Security expertise and innovation
  • Patent development and intellectual property protection
Oct 2015Feb 2020

Technical Lead/Project Manager

Securencrypt - Michigan, United States

Led the development of innovative security software solutions, protecting data for businesses and personal use. Successfully led cross-functional teams, designing and delivering cutting-edge endpoint security and ransomware protection solutions.

Key Achievements:
  • Developed ransomware protection software, safeguarding consumers from emerging threats.
  • Created web-based portals for enterprise solutions, managing MSPs and Enterprises.
  • Supervised desktop and web application development, ensuring high-quality delivery.
Technical Expertise:
  • Cloud infrastructure management: Designed, configured, and maintained servers on AWS for software system deployment.
  • Agile methodology: Successfully managed software development processes, ensuring timely delivery and quality assurance.
  • Solution architecture: Defined and implemented secure software solutions, integrating multiple technologies.
Leadership and Collaboration:
  • Led cross-functional teams of software engineers, designers, and QA experts.
  • Collaborated with stakeholders to gather requirements and provide technical expertise.
  • Mentored team members, enhancing technical skills and expertise.
Impact:
  • Delivered innovative security solutions, protecting businesses and individuals from data breaches.
  • Ensured compliance with industry standards and regulations.
  • Improved team productivity and efficiency through Agile methodologies.
Skills Demonstrated:
  • Technical leadership and architecture
  • Cloud computing (AWS)
  • Agile methodology
  • Solution design and development
  • Team management and collaboration
  • Cybersecurity expertise
  • Ransomware protection
  • Endpoint security
Dec 2011Jun 2015

Senior Software Engineer

Securencrypt - Michigan, United States

Designed, developed, and delivered cutting-edge security software solutions for Windows OS, protecting businesses and individuals from emerging threats. Led teams and collaborated with cross-functional experts to analyze and mitigate malware threats.

Key Achievements:
  • Designed and developed software solutions to detect and prevent keylogger and virus activity on Windows OS.
  • Led a team of engineers responsible for reverse-engineering and analyzing virus binaries, enhancing signature database accuracy.
  • Implemented robust algorithms and techniques to improve malware detection and removal.
Technical Expertise:
  • Programming languages: [list relevant languages, e.g., C++, Java, Python]
  • Operating Systems: Windows OS
  • Malware analysis and reverse-engineering
  • Signature database management
  • Threat intelligence and mitigation
Leadership and Collaboration:
  • Mentored junior engineers, enhancing technical skills and expertise.
  • Collaborated with QA teams to ensure high-quality software delivery.
  • Worked closely with cybersecurity experts to stay updated on emerging threats.
Impact:
  • Enhanced data security and protection for businesses and individuals.
  • Improved malware detection and removal rates.
  • Contributed to the development of innovative security software solutions.
Skills Demonstrated:
  • Software design and development
  • Team leadership and collaboration
  • Malware analysis and mitigation
  • Threat intelligence
  • Signature database management
Aug 2003Nov 2011

Software Engineer

Freelance Platforms: RentACoder, Elance, UpWork, Freelancer
Developed cutting-edge solutions as a freelance software engineer, specializing in anti-virus technologies and malware signature development. Demonstrated expertise in Windows Com Component Development and ActiveX technologies using C++. Maintained a stellar reputation on prominent freelance platforms.
Key Achievements:
  • Designed and developed anti-virus software components, focusing on malware detection and signature development.
  • Created Windows Com Components and ActiveX controls in C++, enhancing software interoperability.
  • Successfully delivered projects on freelance platforms, ensuring high-quality solutions and client satisfaction.
Technical Expertise:
  • Programming languages: C++, Visual C++
  • Anti-virus technologies and malware signature development
  • Windows Com Component Development
  • ActiveX development
  • Windows API
Freelance Achievements:
  • Maintained a reputational developer status on RentACoder, Elance, UpWork, and Freelancer.
  • Consistently delivered high-quality projects, exceeding client expectations.
  • Demonstrated adaptability and expertise in diverse software development projects.
Impact:
  • Contributed to the development of robust anti-virus solutions, protecting users from emerging threats.
  • Enhanced software functionality through Windows Com Component Development.
  • Built a strong reputation as a reliable and skilled freelance software engineer.
Skills Demonstrated:
  • Software development and design
  • Anti-virus technologies and malware analysis
  • Windows Com Component Development
  • ActiveX development
  • Freelance project management
  • Client relationship management
Jan 2002Jul 2003

Software Engineer

Premium Telecom - Lahore, Pakistan

Designed and developed innovative software solutions to enhance user experience and internet connectivity for Premium Telecom's ISP services.

Key Achievements:
  • Developed a unified multi-messenger application, integrating MSN Messenger and Yahoo Messenger, providing users with a seamless communication experience.
  • Created Windows utilities to automate ISP's internet connection setup and ensure stable connectivity, reducing downtime and improving customer satisfaction.
Technical Expertise:
  • Programming languages: [list relevant languages, e.g., C++ and C#]
  • API integration: MSN Messenger, Yahoo Messenger
  • Windows system programming
  • Network programming
Impact:
  • Enhanced user experience through streamlined communication services.
Skills Demonstrated:
  • Software development
  • API integration and messaging protocols
  • Windows system programming
  • Network programming
  • Problem-solving and troubleshooting

Projects

Designed and Developed the application (Securencrypt Inc.)

SE-OPS
  • Designed and implemented the Windows-based solution for real-time ransomware.
  • This is an n-tier application, in which an MSP or an enterprise can host the product in the cloud using our cloud-ready solution.
  • The administrator can control the deployments, manage users, and monitor networks directly from the web portal.
  • The deployments are created and signed on the fly in the cloud and install seamlessly without any requirement of user interaction.

Designed and Developed the application (Securencrypt Inc.)

SE Anti-Keylogger
  • Designed and implemented the Windows-based solution for real-time keylogger blocking.
  • The complete solution consists of desktop application developed in Visual Studio using MFC, Codejock Toolkit, Boost and COM; Windows Device Driver using Windows DDK; Toolbars and BHO plug-ins for Google Chrome, Firefox, and Internet Explorer developed using Internet Explorer COM interfaces and JavaScript; Virtual Keyboard for real-time keyboard input encryption using Win32 API and Windows API Hooking Techniques; and Installer using Inno Setup scripting.

Designed and Developed the application (Cantera Pte Ltd.)

Watch My Coder
  • An employee monitoring and work management solution.
  • The solution was based on two main modules. A web module for employees, managers, and companies. A desktop agent required to be installed by employees only. 
  • The main focus was to provide communication between the weserver and agent without any interruption from firewalls. To achieve this goal, we used WebRTC in the agent as well as the server app.
  • The server app was implemented in Laravel Framework using PHP, MYSQL, and JavaScript. 
  • Agent app was implemented in C++ using CEF3 (https://bitbucket.org/chromiumembedded/cef). 

Developed the client side application (ILuvCashback Inc.)

I Love Cashback
  • Designed and implemented the client-side solution for primarily monitoring and handling user’s cashback accounts for his online purchases from over 3000 retailers.
  • Other features include user’s personal account management, real-time notifications regarding available offers and vouchers for the retailers that the user is visiting.
  • The complete solution includes plug-ins for Google Chrome, Mozilla Firefox, and Internet Explorer.
  • Technologies used for implementation included ALT, COM interfaces of Internet Explorer using VC++, JavaScript, SQLite database, Boost, and Inno Setup scripting.

Designed and Developed the application (ParetoLogic Inc.)

XoftSpy Anti-Spyware
  • Designed and implemented an anti-spyware for ParetoLogic.
  • The solution was implemented in Microsoft Visual Studio using VC++, MFC, and ATL/COM.
  • The application is a database-driven spyware detector capable of scanning and monitoring a complete Windows system and removing spyware in real-time.

Designed and Developed the application (Aquilinesoft)

Software License Management Sysmtem
  • Designed a complete solution for software protection and license management.
  • The system is based on a plug-In that can be embedded in any Windows-based application and web-based database with admin panel and web service.
  • The client-side was implemented in Visual Studio using Win32 API, ATL/COM, and the server-side was developed in PHP/MySQL.

Designed and Developed the application (ScanSpyware)

ScanSpyware
  • Designed and implemented an anti-spyware for ScanSpyware.
  • The solution was implemented in Microsoft Visual Studio using VC++, Win32 API, MFC, and ATL/COM using Codejock Toolkit for the user interface.
  • The solution is based on Windows System drivers for file system monitoring; real-time system monitoring agents for files, processes, and registry; real-time web browser monitoring using web browsers and LSPs for malware protection; and system boot time scanner.
  • In addition to the above-mentioned features, the application is equipped with a complete scheduler and quarantine solution for restoring the system to its previous state by restoring files and registry entries removed.

Developed the application (Aquilinesoft)

Value Task
  • The product is a compliance-related program control tool for financial services firms.
  • The solution was a Windows desktop application capable of running in Kiosk mode. The application integrates Microsoft Outlook’s features like appointments, schedules, and real-time targeted mail monitoring and notifications in its own task management system in order to create a better production environment for end-user.
  • The application was implemented in Visual Studio using VC++, MFC, COM, SQLite, and Codejock Toolkit.
  • The graphics work was done in Adobe Fireworks.

Developed the application (Aquilinesoft)

Remote Desktop Sharing
  • Remote control software for Windows-based on client/server model to complete control a remote PC.
  • The application client/server was made complete in VC++ using Visual Studio. Windows sockets were used for communication between client and server.

Developed the application

RAS Connection Builder
  • A utility for an ISP for automating the process of creating a RAS Dialup connection for its users.