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SUMMARY

Building Brands, Expanding Marketshare, Optimizing Revenues.

Brand sales & marketing leader with +15 years of experience leading traditional and digital marketing strategies, driving business growth. Seeking a senior leadership role where I can leverage my marketing and strategy expertise in brand management, customer acquisition, and team leadership to deliver measurable results. Core competencies include strategic planning, multi-brand management, sales enablement and growing market share.

SPECIALTIES

Strategy

Ability to address complex issues and execute fact-based multifaceted plans. Disciplined marketing process with consensus gained leadership and strong communication skills.

Brand Management

Brand positioning, architecture & alignment with pricing & revenue strategies. Strategic alliances, product development, CX programming, merchandising and field marketing.

Integrated Marketing & Innovation

Omni-channel campaigns with quantitative & qualitative analysis. Digital Transformation, public relations, social media marketing, crisis management and internal communications. Owner sentiment & financial modeling.

Commercial Expertise & New Business Development

HOSPITALITY, FRANCHISING, TECH, RETAIL & REAL ESTATE -  Strategic planning. Marketplace & competitive assessments. 

ACCOMPLISHMENTS

Launched New Concepts
Hotel RL, Signature Hotel, Cascadia Soapery, IHG, Holiday Inn Express, Staybridge Suites, New prototype concepts for Sheraton, Westin & Four Points by Sheraton, aloft by W Hotels, Element 

Enhanced Positioning & Repositioning
Matterport, Karisma, El Dorado Resorts, AR Homes, RLH Corp, Red Lion Hotels, GuestHouse, Americas Best, IHG, Holiday Inn & Holiday Inn Express, Starwood Hotels, Sheraton, Westin, Four Points, Luxury Collection, Suburban

Grew Global Distribution & Market Share
Matterport, Karisma, AR Homes, RLH Corp, Richfield/Sceptre Hospitality, InterContinental, Crowne Plaza, Staybridge, Holiday Inn, HI Express, St Regis, The Luxury Collection, W Hotels, Westin, Sheraton, aloft, Element

Deployed New Marketing Technologies
CRM & Marketing Automation, Salesforce Automation, CMS, Custom Enterprise Back of House Systems, Contract Management Systems, Workflow Management, Advisory Boards, 1:1 Dynamic Promotions, Strategic Partnerships

Work experience

April 2021present
Matterport, Inc

Global Business Strategy

Facilitating cross-functional teams to globally expand Matterport and the use of digital twins. Coordinating GTM strategy & tactical actionplans with sales, marketing, BD, product, and engineering. Millions of buildings have been transformed into immersive digital twins to improveevery part of the building lifecycle from planning, construction, & operations to documentation, and marketing.

Jan 2020Mar 2021
Premier Worldwide Marketing dba Karisma Hotels & Resorts

President / Chief Commercial Officer

Oversaw all sales and marketing activities on behalf of Karisma Hotels & Resorts, led $400M USD global revenue, 32M budget.

  • Retooled organization to become agile to DTC demand markets during the COVID pandemic, resulted in 4x consumer awareness, 2x increased traffic, 2.5x conversion and ROAS.
  • Exceeded fair market share, outperforming comp-set by 252
May 2019Dec 2019
AR Homes, Franchising Inc

Chief Marketing Officer

Produced brand repositioning and digital transformation, launched new brand identity, assembled first field marketing team, andrealigned all marketing activities around focused on lead generation.

  • Created online marketplace and benchmark best practices for Implemented first online presence and reputationmanagement program integrated into CRM, field marketing and growth marketing campaigns.
  • Doubled franchise pipeline, improving in-field sales and marketing
Feb 2014May 2019
RLH Corporation

EVP & Chief Marketing Officer

Oversaw $34M budget, resulting in $170M revenues, $22M EBITDA, $290 MktCap, leading all company marketing including ten brands. Continually grew market share and reduced cost of sales, coordinated digital transformation with upgraded distribution platforms, brandrepositioning, new revenue streams and new brand concepts.

  • Oversaw $34M budget, resulting in $170M revenues, $22M EBITDA, $290
  • Brand Management: repositioned brands and launched new concepts to reflect greater consumer relevancy and expansion, whichled to 30X distribution - went from 50 properties to 1500 in five
  • Loyalty: launched Hello Rewards, an innovative guest recognition program that was disruptive to traditional loyalty schemes, more relevant to changing consumer dynamics, less costly and more Grew 25M new members per 1st 3 qtrs.
  • MarTech: launched RevPak, a guest delivery tech stack that optimized revenues through dynamic pricing, content management, CRM strategies, and digital marketing resulting in six consecutive quarters of compounding market share gain.
Mar 2010Jan 2014
Richfield Hospitality & Sceptre Hospitality Resources

Chief Marketing Officer & Managing Director

Guided all marketing, sales and revenue management activities, supporting the Richfield hotel portfolio (24 hotels) and Sceptrereservations platform (700 properties).

  • Growth Marketing: initiated company-wide CRM, sales force automation, digital transformation, corporate oversight, social mediaand integrated business
  • Field Marketing & Revenue Management: Established new procedures and repositioning for branded & independent hotels

Board member responsible for Sceptre Hospitality Resources marketing and new business development.

  • Repositioned from being a reseller of a 3rd party reservation system to global leader and developer of critical hotel revenue technologiesincluding CRS, RMS, Spa management, CRM, and internet booking engines.
  • Structured JV merger with Whiteboard Labs to form a leading distribution services company which grew revenues 10x within 5 years,$37M within first operating
Nov 2008Mar 2010
Independent Contractor

Marketing & New Business Development

HODGES WARD ELLIOTT, Atlanta GA - Facilitated strategy and GTM initiatives for hotel brokerage and finance firm during the investment-banking crisis. Created new CRMand marketing communications to ensure its positioning.

THE NORTHPOINT GROUP, Atlanta GA - Established identity and project plan for a new $220M mixed-use development involving retail,entertainment, office, and hotels.

Feb 1991Nov 2008
IHG Hotels & Resorts

Vice President, Global Marketing and New Business Development

  • Global Marketing: established global B2B marketing to re-launch IHG and seven brands to the development Created a new sales enablement department providing marketing, research analysis, sales presentations, new sales automation and market expansion forglobal development team. $7M department budget yielded $120M in global market expansion.
  • New brand launch, Staybridge Suites, grew brand from concept to global Grew budget $1-9M.
  • Global sales enablement: deployed a field-based sales and marketing support model that resulted in average stabilization to be less than 120days industry average of 8-18 months.
  • National key account sales: oversaw New York region office including 3 satellite locations, $1.6M budget, $271M sales revenue, and growth of nearly $75M YOY.

Previous roles: Brand Director, Staybridge Suites by Holiday Inn, Atlanta GA; - Director, Key Account Sales, Worldwide Sales, New York NY;  Director Key Accounts Sales, Worldwide Sales, New York NY

Mar 2002Sep 2006
Marriott International, formerly Starwood Hotels & Resorts

Vice President, Marketing and Strategic Development Partnerships

Head of global development marketing including brand strategy and product development, marking communications andpromotions. Implemented sales enablement, brand alignment, content strategies, and strategic partnerships resulting 220% increase in active deals within 12 months by growing industry awareness and increasing deal-flow more than 400%.

  • Catapulted the company into new market categories by launching two new brands and created new prototype development programs for existing brands.
  • Engaged in repositioning strategies for seven brands while launching new brand

Education

Lancaster University,

MBA - Executive Program specializing in Strategic Marketing

Lancashire, England, UK

Participated in an Oxford University program, included FTSE 100 executive mentoring, continuous 360 evaluations & an international MBA

Recognition

AWARDS

Top 25 Extraordinary Minds in Marketing

14 Adrian Marketing Awards and

3 Golden Bell Public Relations Awards (HSMAI);

Loyalty Program to Watch (Colloquy);

Top Ten Individual in Loyalty, Innovator of the Year, Guest Program of the Year (Loyalty360)

JD Powers top Quality Award

Harris Poll Award Recipient

6 Condé Nast Readers’ Choice Travel Awards

AFFILIATIONS

Loyalty360 (board member)

American Hotel Lodging Association

Hotel Sales Marketing Assn Int’l (CMO Council)

American Council Shopping Centers

AAHOA (Asian American Hotel Owners Assn)

Web Marketing Association Award Recipient

Honoree, The Webby Awards

Advocate, National Institute of Mental Health and NAMI (National Alliance of Mental Health)

SKILLS

Advertising

Account Based Marketing

Analytics

B2B, B2C, B2B2C, D2C

Brand Management

Budgeting & Forecasting

Business Development

Channel Management

Content Management

Contract Negotiation

Corporate Communications

Creative Direction

CRM

Customer Experience

Digital Marketing

Distribution

E-Commerce

Event Marketing

Field Marketing

Franchising

Global Expansion

Growth Marketing

Loyalty Marketing

Media Relations

Mergers & Acquisitions

Multichannel Marketing

New Concept Development

Partner Marketing

Performance Marketing

Pricing

Product Marketing

Public Relations

Revenue Management

Sales Management Sales Enablement

Senior Leadership

Social Media Marketing

Strategic Partnerships

Strategic Planning

Vendor Management

Links

Contact me

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