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SUMMARY

Building Brands. Elevating Performance. Inspiring Teams.

Global marketing leader with a proven record of scaling brands, teams, and growth across hospitality, travel, and real estate. Known for scaling marketing systems, unifying teams, and driving measurable growth. Passionate about connecting brand storytelling with business performance and developing talent that delivers lasting results.

SPECIALTIES

Strategy & Leadership

Solves complex challenges through data-driven planning and disciplined marketing processes. Builds alignment across teams with clear communication and consensus-driven leadership.

Brand Management

Expert in brand positioning, architecture, and alignment with revenue strategies. Experience in partnerships, product innovation, customer experience design, and field marketing execution.

Integrated Marketing & Innovation

Leads omni-channel campaigns spanning digital, social, PR, and internal communications. Skilled in digital transformation, performance analytics, and reputation management.

Commercial Growth & Business Development

Experience across hospitality, franchising, technology, retail, and real estate. Drives strategic planning, market assessments, and revenue-focused brand expansion.

ACCOMPLISHMENTS

Brand Creation & Concept Launches
Developed and launched new hospitality concepts including Hotel RL, Signature Hotel, Cascadia Soapery, aloft, Element, Staybridge Suites, and brand prototypes for Sheraton, Westin, and Four Points.

Brand Positioning & Repositioning
Led large-scale brand repositioning initiatives for Matterport, Karisma Resorts, AR Homes, RLH Corp, IHG, Starwood Hotels, and others—strengthening market relevance, customer engagement, and portfolio value.

Global Growth & Market Expansion
Accelerated distribution and market share growth across portfolios including RLH Corp, Karisma, Richfield/Sceptre Hospitality, IHG, and Starwood Hotels—driving measurable increases in revenue, awareness, and owner confidence.

Marketing Technology & Commercial Innovation
Deployed enterprise-level systems for CRM, marketing automation, and content management. Introduced dynamic personalization, digital workflow tools, and partner ecosystems that improved efficiency and data-driven decision-making.

Work experience

April 2021present
Matterport, Inc

Global Business Strategy

Led go-to-market and commercial strategy for Matterport’s global expansion in Travel & Hospitality, leveraging digital twin technology to transform marketing, operations, and asset management.

  • Spearheaded GTM strategy and cross-functional execution with Sales, Marketing, BD, Product, and Engineering, driving 650% segment growth.
  • Expanded adoption of digital twins across hospitality, multifamily, retail, and commercial real estate.
  • Positioned Matterport within CoStar Group’s marketplaces (Apartments.com, Homes.com, LoopNet), enhancing industry visibility and lead generation.
  • Developed scalable sales enablement and marketing programs to improve product utilization and customer retention.
Jan 2020Mar 2021
Premier Worldwide Marketing dba Karisma Hotels & Resorts

President / Chief Commercial Officer

Directed global sales, marketing, and revenue strategy for Karisma’s portfolio of luxury all-inclusive resorts ($400M revenue; $32M budget).

  • Pivoted from B2B to DTC during COVID, increasing awareness 4x, traffic 2x, and conversion 2.5x.
  • Outperformed competitive set by 252% and achieved record share of direct bookings.
  • Launched integrated CRM and digital performance marketing model, improving retention and lifetime value.
  • Strengthened cross-functional alignment between marketing, distribution, and operations to improve owner ROI and brand equity.
May 2019Dec 2019
AR Homes, Franchising Inc

Chief Marketing Officer

Led brand repositioning and digital transformation for the nation’s largest custom home franchisor. Partnered with operations and franchise development to drive brand awareness, lead generation, and conversion.

  • Relaunched brand identity and digital ecosystem, aligning CRM, field marketing, and growth campaigns.
  • Created the company’s first integrated online marketplace and benchmark program for franchise marketing.
  • Doubled franchise pipeline and improved sales performance through analytics-driven lead management and reputation marketing.
Feb 2014May 2019
RLH Corporation

EVP & Chief Marketing Officer

Oversaw enterprise marketing, loyalty, and brand strategy across 10 hotel brands, supporting $170M revenue and $34M marketing budget. Led digital transformation, loyalty expansion, and portfolio repositioning to drive franchise growth and owner value.

  • Repositioned multiple brands and launched new concepts, including Hotel RL and Signature Inn.
  • Introduced RevPak, an integrated sales and marketing tech stack driving measurable revenue growth and owner adoption.
  • Launched Hello Rewards, an innovative loyalty platform adding 25M members within three years.
  • Expanded portfolio from 40 to 1,400 hotels, achieving 30x growth in brand distribution and development velocity.
Mar 2010Jan 2014
Richfield Hospitality & Sceptre Hospitality Resources

Chief Marketing Officer & Managing Director

Led marketing, sales, and revenue strategy for 24 hotels and a 700-property distribution platform. Focused on digital transformation, CRM integration, and growth marketing across branded and independent hotels.

  • Launched enterprise CRM, sales force automation, and social media integration to modernize commercial operations.
  • Repositioned Sceptre from a reseller to a global leader in hotel revenue technologies, including CRS, RMS, and CRM.
  • Guided a JV merger with Whiteboard Labs, creating a hospitality tech firm that achieved 10x revenue growth within five years ($37M).
  • Served on the board overseeing marketing and business development strategy.
Nov 2008Mar 2010
Independent Contractor

Marketing & New Business Development

Provided marketing strategy and GTM consulting for hospitality, brokerage, and real estate firms during the investment banking crisis.

  • Advised Hodges Ward Elliott on brand repositioning, CRM development, and investor communications.
  • Directed marketing and identity work for The NorthPoint Group’s $220M mixed-use development in Atlanta.
Feb 1991Nov 2008
IHG Hotels & Resorts

Vice President, Global Marketing and New Business Development

Led B2B marketing and sales enablement for IHG’s global brand portfolio, driving market expansion and new brand launches.

  • Established a global B2B marketing function to re-launch seven brands and accelerate franchise development.
  • Directed the launch of Staybridge Suites, scaling the brand from concept to global growth ($1–9M per property).
  • Oversaw North American sales operations generating $271M in revenue and $75M annual growth.
  • Reduced property stabilization time by 50% through new sales enablement systems and training programs.

Previous roles: Brand Director, Staybridge Suites by Holiday Inn; Director, Key Account Sales; Worldwide Sales, New York.

Mar 2002Sep 2006
Marriott International, formerly Starwood Hotels & Resorts

Vice President, Marketing and Strategic Development Partnerships

Directed brand and product development, strategic partnerships, and go-to-market initiatives for multiple Starwood brands.

  • Accelerated category growth by launching new brands (Aloft, Element) and next-gen prototype concepts.
  • Led brand repositioning and strategic partnerships achieving 220% increase in active deals within 12 months.
  • Delivered 400% growth in development pipeline through integrated marketing, partnerships, and sales enablement.

Education

Lancaster University,

MBA - Executive Program specializing in Strategic Marketing

Lancashire, England, UK

Participated in an Oxford University program, included FTSE 100 executive mentoring, continuous 360 evaluations & an international MBA

Recognition

AWARDS

Top 25 Extraordinary Minds in Marketing

14 Adrian Marketing Awards and

3 Golden Bell Public Relations Awards (HSMAI);

Loyalty Program to Watch (Colloquy);

Top Ten Individual in Loyalty, Innovator of the Year, Guest Program of the Year (Loyalty360)

JD Powers top Quality Award

Harris Poll Award Recipient

6 Condé Nast Readers’ Choice Travel Awards

AFFILIATIONS

Loyalty360 (board member)

American Hotel Lodging Association

Hotel Sales Marketing Assn Int’l (CMO Council)

American Council Shopping Centers

AAHOA (Asian American Hotel Owners Assn)

Web Marketing Association Award Recipient

Honoree, The Webby Awards

Advocate, National Institute of Mental Health and NAMI (National Alliance of Mental Health)

SKILLS

Brand & Commercial Strategy

Brand Management

Portfolio Positioning

Market Expansion

Revenue Management

Channel Management

Pricing Strategy

Franchising

Marketing & Growth

Digital Marketing

Integrated Campaigns

CRM & Loyalty Marketing

Customer Experience

Growth & Performance Marketing

Product & Concept Development

Event & Field Marketing

Leadership & Partnerships

Cross-Functional Leadership

Sales Enablement

Owner & Partner Relations

Strategic Planning

Corporate Communications

Vendor & Agency Management

Team Development & Coaching

Links

Contact me

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