Download PDF

Carlos Chavarin Jr.

    To contribute my proven experience in research and communications, in a company where I am able to expand into new ventures, where I can best use my bilingual skills.

    Work experience

    Apr 2006Present

    "At Your Service" Agent

    JW Marriott, Union Square, San Francisco
    • Managed a variety of guest inquiries and resolved guest issues via research.
    • Increased guest satisfaction via virtual web concierge.
    • Resolved translation issues for monolingual guests
    Feb 1992Apr 2006

    Food & Beverage Associate

    Pan Pacific Hotels & Resorts: San Diego/San Francisco
    • Took Room Service orders via telephone and posted guest checks.
    • Managed minibar inventory control.
    • Trained new associates  in Food & Beverage positions.

    Education

    Sep 2003May 2007

    Bachelor of Arts: Speech & Communication

    San Francisco State University

    Skills

    Effective in verbal and written communication skills.
    Fluent in Spanish

    References

    James Silva

    Founder and CEO of ConciergeBot

    Stella Omega Kraus

    Marketing Director at World Financial Group

    David Quintero

    CEO of David Quintero Designs