Union Pacific Railroad
- Managed 60+ training projects by mid-year 2017, and designed both instructor-led and e-learning courses, serving over 50,000 employees
- Coordinated and led project teams with subject matter experts from various disciplines including safety, supply chain management, law, health and medical, and human resources
- Redesigned high-profile training programs, such as new employee orientation, to improve efficiency and quality
- Provided consulting and coaching to managers, directors, and executives in various roles
- Conducted in-depth needs analysis, and collected evaluation data to ensure highest quality of training possible
- Contributed to special projects, including facilitation of new employee orientation and ad hoc assignments
- Participated in continuous improvement efforts to enhance customer experience and improve product delivery