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Summary

Customer-focused, analytical leader

Work History

Washington State Open Data Program Manager

May 2022Present
Washington Technology Solutions (WaTech)
  • Manage and administer the state’s general-purpose open data portal at
    data.wa.gov
  • Develop and promote open data best practices to help make the open data portal a source of findable, useable, high-quality, and high-value data.
  • Advocate for the development of open data assets to improve government transparency and help agencies provide valuable information to the public.
  • Cultivate relationships with state agencies with the goal of understanding current practices and increasing data governance strategy and open data maturity at all levels across the state.
  • Lead multi-entity initiatives to help state agencies determine the best approach for data governance and open data programs which incorporate strategic planning and appropriate open data standards and frameworks.
  • Represent WaTech on policy committees.
  • Consult and provide subject matter expertise and guidance on open data program initiatives and appropriate uses of the open data portal.
  • Provide strategic consulting on open data program design.
  • Design, develop, and promote open data best practices training programs for state agencies.
  • Collaborate with project managers about how open data is considered throughout the lifecycle of major IT projects.
  • Regularly consult and work with open data leaders in government and the academic community.
  • Foster a collaborative culture in the government IT and open data community so that entities work cohesively toward building open data program maturity.
  • Define, plan, and oversee open data initiatives in ways that obtain the best business and technical value for state agencies within agreed timeframes and budgets.
  • Secure and manage grant funding for appropriate projects from federal and private sources.
  • Testify before legislative committees and engage with legislative members and staff on a variety of issues in which WaTech is engaged on open data initiatives and strategy.
  • Develop open data training and resources for local governments

Special Technical Projects Contractor

March 2021December 2021
Dispute Resolution Center of Thurston County
  • Performed special technical projects under the direction of the executive director.
  • Researched and provided solutions and documentation to complete migration to Office 365.
  • Advised site owners on SharePoint file settings and permissions.
  • Coordinated vendor phone and network cabling for the organization's expansion into new space.

Metadata Repository Administrator

June 2017April 2022
Washington State Department of Labor & Industries
  • Provided education and developed a responsible and effective data management culture.
  • Developed and delivered metadata training and support for business and technical stakeholders.
  • Grew stakeholder engagement.
  • Shared a vision of solving problems and better serving the public with quality metadata.
  • Administered the agency's metadata repository.
  • Captured high-quality metadata and enforce data standards.
  • Led and facilitated groups.
    • Co-founder of Irresistible Positivity Resource Group, practicing leadership and resilience.
    • Founder and facilitator of the Data Storage and Integration Community of Practice.
    • Founding member of Diversity Equity and Inclusion (DEI) Employee Advisory Committee.

Strategic Advisor

December 2016June 2017
City of Seattle
  • Revised 27-page City Clerk website.
    • Conducted usability testing for accessibility and information architecture design.
    • Established website content management strategies.
    • Updated website using Ingeniux, HTML, CSS, and Javascript.
  • Developed requirements for electronic document filing product selection.

Data Analysis & Performance Reporting Lead

May 2013November 2016
City of Seattle
  • Supervised 3 assistants and 3 interns in data analysis, GIS, and internal customer support.
  • Represented business as subject matter expert for COTS product selection.
  • Facilitated enhancement design and implementation.
  • Performed cradle to grave analysis, documentation and testing in partnership with IT and stakeholders.
  • Founded and chaired open data and data reporting special interest group.
  • Served as Open Data Champion.

Staff Analyst

Aug 2012May 2013
Boeing Commercial Airplanes
  • Analyzed and reported utilization of work/life balance resources.
  • Planned and piloted kiosk presentation system on six screens in three locations(Four Winds Interactive).
  • Documented technical procedures.
  • Redesigned intranet website.

Instructional Designer and Taxonomy Specialist

Sep 2007Aug 2012
McGraw-Hill Center for Digital Innovation
  • Conducted product comparisons and competitive analyses.
  • Defined algorithms and data entry syntax to automate content generation in custom content management systems (CMS).
  • Implemented innovative leaning-out of standards correlation process, saving hundreds of thousands of dollars and shortening a 9-month process to 1 month.
    • Researched and analyzed state content standards.
    • Refined standards alignment process by correlating education content subtopics to external reference data (Academic Benchmarks CTCs) as metadata.

Levy Field Technician

Oct 2003Sep 2007
Edmonds School District #15
  • Planned and implemented technology roll-out across 34 schools for 1,500 teachers.
    • Designed roll-out and replacement processes to ensure staff technology access.
    • Designed and developed accessible self-service help website with single-source methodology.
    • Worked with vendors for escalated product support.
  • Implemented and administered GoSignMeUp! learning management system (LMS) to track teacher continuing education.
    • Developed requirements.
    • Performed product comparative analysis.
    • Presented product recommendations.

Instructional Designer

Jun 2003Feb 2007
Education Management Corporation
  • Designed web content for 6 undergraduate courses.
  • Collaborated with global team.
  • Revised 9 online courses to meet updated standards.

Documentation and Training Specialist

May 2000Jun 2003
Building Systems Design, Inc.
  • Provided classroom-based training to engineering and architecture customers.
  • Created interactive multimedia product demos.
  • Wrote, edited, and maintained four 300-page user manuals.
  • Designed and wrote integrated product Help systems and tutorials.
  • Created and presented product demonstrations for conferences.
  • Produced and edited quarterly newsletters.

Regional Applications Specialist

Mar 1999Jun 2000
McGuire, Woods, Battle & Boothe, LLP
  • Delivered MS Office and DOCS Open classroom and desk-side training to legal secretaries and lawyers at 5 offices.
  • Designed a course-scheduling and attendance-tracking system in Excel.

Operations Manager

Dec 1997Feb 1999
New Horizons Computer Learning Center
  • Analyzed and automated daily operations of training facility.
  • Delivered software training.