Download PDF

Summary

With 11 years of experience in IT, I have defined and developed key business software by analysing customer needs, business operations, and key pain points. Through market research, competitive analysis, and business strategy, I specialise in setting vision and objectives for major healthcare, insurance, content, and forecasting applications. I have a proven track record of successful implementations, delivering innovative solutions that help companies increase efficiency and productivity while reducing cost.

Work History

Aug 2022Present

Technology Product Manager

Booking.com B.V.

Responsibilities

  • Developing SMS, push notifications, email services, and image hosting capabilities on a large scale
  • Defining the product migration strategy from on-premises to cloud-based services
  • Establishing relationships with vendors, business stakeholders, and internal users to accelerate the change process
Jun 2021July 2022

Product Manager

The Digital Group Pvt Ltd; Pune, India

Responsibilities

  • Working on Enterprise Identity and Access Management and Referee scheduling system
  • Defining the Product needs, Roadmap, and MVP for Basketball game analytics web tool.
  • Building compelling stories using the NLG platform and data-driven rules.
  • Handling scrum ceremonies and Product backlog.
May 2018June 2021

Associate Product Manager: EIU Digital Team

The Economist Intelligence Unit; Gurgaon, India

Responsibilities

  • Identifies and executes product development vision by studying customer pain points, opportunities, behavior, and end goals.
  • Understand the business problem using the Lean canvas framework and create product positioning and product persona for the target market.
  • Conduct competitive analysis to identify gaps and opportunities
  • Define and build a road-map with details, define the success criteria and measure using the analytics tool 
  • Facilitate the Scrum: Sprint review, planning, and retrospective meeting
  • Prioritize new features and improvements for sprints by determining the feasibility and value of building new features
  • Influence sales operations, analytics, and marketing teams through an understanding of business needs
  • Work with designers to create wireframes and design comps in order to guide engineering efforts
  • Add, Improve or sever user stories in the product backlog
  • Collaborate with business and technology teams to ensure alignment with Product strategy
  • Build and enhance the Search functionality based on the various use case.
  • Track and monitor Key Performance Indicators on a daily basis to maintain positive product outcomes.
Aug 2016May 2018

Business Analyst : US Health Care

Newgen software technology ltd.; Greater Noida, India

Responsibilities:

  • Spearheaded research and development procedures for new lines of the healthcare product. 
  • Partner with other team leads and company leadership to ensure that product OKRs and roadmaps are aligned
  • Conducted frequent meetings for coping with the requirement, technical challenges and estimate analysis.
  • Prepared Business cases, Statement of work, epics and user story, and done sanity testing.
  • Conducted a client-based market study to identify current needs and identify short and long-term software solutions for development.
  • Presided over meetings with existing clients to confirm the results of the study and discuss proposed solutions.
  • Worked with sales and marketing to understand the market potential and competitive landscape.
  • Devised business rules for claims and authorization models and Invoice calculation.
  • Risk Analysis based on treatment Level details involving the Consultants, Hospital, and CCSD codes entered and Generation of appropriate letters for customers.
  • Involved in the development of Provider Services, and Reference data solution which encompasses CCSD and ICD codes.
Sep 2012Aug 2016

Business Analyst (System Engineer)

Tata Consultancy Services; Trivandrum, India

Responsibilities:

  • Determining operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
  • Experienced in thinking analytically and strategically about issues and influenced stakeholders
  • Constructed workflow charts and diagrams; studied system capabilities; writing specifications
  • Defined project requirements by identifying project milestones, phases, and elements; 
  • Involved in development of  Master Product Set-up application, benefit groups, benefit, and Item codes for the respective Healthcare product and used business services to interact with policy administration application, and claim and treatment processing application.
  • Provided Signoffs based on functional and smoke testing.
  • Involved in project management activities such as  Unified project plan creation, Pareto Analysis, Project management review presentation, project estimate calculation, Risk registers, etc.

Skills

9
Product Management

Serve as a customer advocate in driving industry best practices and the evolution of product and platform functionality. Exceptional ability to develop relationships.

8
Problem Solving

I believe the entire project is a solution to a problem. At the highest level, I can easily facilitate a shared understanding of the problem, the possible solutions, and can determine the scope of the project.

8
Strategic thinking

I always pose the right set of questions,in order to understand  the market and competition, product-market fit, and finally with defining the product's road map. 

8
Functional expert

I had an opportunity to work across the Travel, Publishing, Media and Sports, Healthcare, Life, and General Insurance domain. And I strongly believe I can show cast my knowledge wherever possible.

8
Agile

Has more than 6 years of Agile development experience and jump-start into building agile mindset within team/ organization.

8
Team Player

I can connect with others while creating my own value proposition, drives work forward and gets things done, helps the team to work effectively by supporting personal.

8
Design driven development

Worked on design driven process whereby design and user experience drives the development of a product or software application

8
Business Analysis

I believe as BA I can use a variety of techniques to conduct analysis and deconstruct the problem or solution. Examples use case models, business process models, estimates and timelines, how to sequence your business analysis work, working on the detailed requirements even if the project scope is unclear, etc.

Languages Known

English, Hindi, Japanese.

Education

Oct 2021Jan 2023

Master Business Administration

Quantic Business School; Washington, USA

Jan 2021Jan 2023

Post Graduate Diploma in Business Management (Banking and Finance)

NMIMS Global Access School for Continuing Education

Aug 2008May 2012

Bachelor of Technology in Computer Science

SRM University; Tamil Nadu, India

Certifications

Apr 2014Present

Associate, Life Management Institute (ALMI)

LOMA, USA

With ALMI designation, I'm able to: understand many of the inner workings of life insurance companies; gained expertise in operations, products and management; and increased knowledge about investment principles and institutional investing.

Jun 2010Jun 2013

Red Hat Certified Engineer - Enterprise Linux 5

RedHat, USA

The performance-based exam to determine if your knowledge, skill, and ability meet those required of a senior system administrator responsible for Red Hat Enterprise Linux systems.

Publications

1- Implementation of a trust model over AODV in a wireless ad hoc testbed. - IEEE ICCCNT (13252162)

2- Implementation of a trust model over OLSR in a wireless Ad Hoc testbed - IEEE IMKE (14649380)

3-Progressive Testbed Application for Performance Analysis in Real Time Ad Hoc Networks Using SAP -IEEE ICACC(14618232)

4-The Melange of Agile and Waterfall Approach - White Paper.

5- Encompassing Analytics into Insurance - White Paper.