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Personal Statement

A enthusiastic, confident and reliable professional who has vast experience of managing technically complex projects, and possesses a forward-thinking approach to the management of clients and assignments. With a long track record of delivering complex projects with a global reach, and is able to manage the project delivery team through entire life-cycle, from client enquiry to invoice. Possessing excellent interpersonal skills he is able to elicit cooperation from a wide variety of sources, including senior management, clients and other departments. Right now he is looking for a suitable position with reputable and exciting company.

Hobbies and Interests

Hobbies and interests:

Surfing the Internet, Badminton, Table Tennis, Cinema, Gardening, Reading current affairs and learning new things, Computers, Socialising with friends, work-mates, cooking, listening to music on MP3 and the radio.

Skills and Qualifications

Areas of Expertise

  • Wed Designing,
  • Social Media Networking.
  • Online Digital Marketing
  • Operational processes PM systems & controls
  • IT Project management
  • Overseas PM experience
  • Resource planning
  • Scoping documents
  • Change management
  • Contract administration
  • Client relationships
  • Managing clients Technical PM.

Project Management skills:

  • Knowledge of the latest project management tools and methodology.
  • Ability to deliver quality outcomes under time pressures.                                Comfortable working with and clients and third parties at senior level.                                    
  • High level of knowledge and proven experience of managing infrastructure / civil projects.
  • Strong interpersonal skills and able to communicate at all levels.
  • Ability to effectively prioritize and execute tasks in a high pressure environment.

Basic and Computer Skills: 

  • Web Designing
  • Online Digital Marketing including Social networking
  • Video and Animation

Excellent oral and written communication skill,

Recent Projects:

As an entrepreneur who work from home. Web designing was the biggest achievement last year. Managed to design 5 website in-order to generate some income while working from home. I designed and market the following websites,


Project 1. is an affiliate which recruits individuals to join as affiliate members.  The membership is not free, charges a monthly fee. In return provides each affiliate member With a Shopping Mall website fully of all range of product to sale,

*Depending on the product each member can earn from 5% to 85% per successful sales,

**Provides marketing packages and a website manager for each website.

 **Membership is not free, charges a monthly fee. In return provides each affiliate member With a Shopping Mall website fully of all range of product to sale, *Depending on the product each member can earn from 5% to 75% per successful sales, provides full online marketing packages and a website manager for each client.


Project 2. is an online shopping mall which sales a range of products and services similar to the high street shopping malls. Here is a list of products and services currently sales, Clothes for Men, Women and Children, Beauty: skin care, body care, fragrance, cosmetics, and Car sale for both domestic and business use. Electronics: Mobile phones Tablets Laptops Computer Software. Insurance: Travel Insurance Home Insurance Car Insurance Van Insurance and Pet Insurance. Finance: Mortgages, Personal Loans and Business Loans. Travel Tickets.


Project 3. is a recruitment website which recruits people in various position.


Project 4. is a preschool sample website. Not yet complete.


Work experience

Apr 2010Present

Web Designer

Chris Happy Company Ltd

Professional Duties and Responsibilities as a web designer includes,

but aren't limited to, the following:

  • Writing and editing content and Content Management
  • Designing webpage layout
  • Determining technical requirements
  • Updating websites
  • Sol web design skills and build professional portfolios that highlight their skills and abilities. Common topics include:
  • Fundamentals of design imaging
  • Basic web design
  • Multimedia design
  • Editing for video and audio
Apr 2010Present

Online Digital Marketing Manager

Chris Happy Company Ltd

Duties and Responsibilities  includes:

  • Devising strategies to drive online traffic to the company website.
  • Tracking conversion rates and making improvements to the website.
  • Developing and managing digital marketing campaigns
  • Utilising a range of techniques including paid search, SEO and PPC.
  • Overseeing the social media strategy for the company.
  • Managing online brand and product campaigns to raise brand awareness.
  • Managing the redesign of the company website.
  • Improving the usability, design, content and conversion of the company website
  • Responsibility for planning and budgetary control of all digital marketing
  • Evaluating customer research, market conditions and competitor data.
  • Review new technologies and keep the company at the forefront of developments in digital marketing.
Apr 2010Present

Social Media and Network Manager

Chris Happy Company Ltd

Duties and Responsibilities as a Social Media Manager includes:

  • Overseeing the social media strategy for the company ensuring it aligns with the company’s brand.
  • Create new social media accounts for clients and link them to their website
  • Engaging with customers through the use of social media.
  • Keeping up to date with advances in social media technology and the latest social media platforms.
  • Maximising followers’ social media platforms such as Facebook, Twitter, Google plus, Blog and Pinterest.
  • Ensuring that approaches to social media are relevant and appropriate for each medium.
  • Monitoring social media for customer comments both positive and negative.
  • Building reporting frameworks to evaluate return on investment on the various platforms.
  • Engaging with customers to resolve customer service issues and or create positive opportunities.
  • Continuous research into new relevant social media channels and their impact on the brands marketing.
  • Working with the marketing team to look at ways social media can work within wider campaigns.
  • Analysing social media insights to guide future social media campaigns.
  • Reporting on social media mentions of the brand internally providing useful feedback to product and marketing teams.
  • Searching social media for off-diary stories and content.
  • Planning and delivery of community management strategies through social media.


Jan 2009Jul 2013

Senior Care Co-ordinator in Health Care Agency

BLM Cars Ltd
  • Maintain continuity of care and support to Service Users and to ensure efficiency and reliability of all visits to Service Users
  • Interviewing potential Care/Support Workers, ensuring all applicant paperwork is fully completed as per company and statutory requirements.
  • Checking of all ID documents against application paperwork Checking of Work Permit/Visa/Home Office documents where applicable
  • Applying for two written references for all Care Worker applicants and verifying references on return
  • Applying for Enhanced CRB documents for all Care Worker applicants
  • On successful appointment ensuring Contracts of Employment are drawn up, Schedule completed appropriately and signed by all parties
  • Ensuring Care/Support Workers aren’t issued any work until all statutory checks have
  • been completed
  • Ensuring Care/Support Worker personnel and electronic files are up-to-date
  • Processing of all new business referrals, making visit appointments for the Manager or
  • Field Care Supervisor where privately funded referrals are received
  • Assigning / allocating Care/Support Workers to Service Users on a permanent basis
  • Ensuring that holiday/sickness and emergency calls are assigned
  • Liaising with and providing support to Field Care Supervisors
Dec 2007Jan 2009

Administrator/ Customer Service

Chelstone Media Ltd /
  • Placing and processing customers’ orders
  • Provide customers with outstanding customer service
  • Recruitment and management of personnel, office administration
  • Develop and maintain strong client relationships
  • Optimize operations, teamwork and Update and manage customer database
  • Reconcile cash receipts and bank statements
  • Chasing Overdue customers for payment
  • Stocktaking, raising invoices, and dealing with customer queries.


Accomplishments:  Achieved a great deal in communicating to with people from different professional, cities, countries and the public at large. It was good when customers gave feedback. Good or bad, the feedback was important as this motivated and made me and the company improve.

Aug 2002Nov 2007

Administrator/Multi Task duties Temporary Position

AMEC Rail Ltd, London EC1.
  • In-put time sheet for the payroll department
  • Processing invoices for jobs book by sub-contractors and
  • None sub-contractors
  • Booking new jobs and updating existing job
  • Confirming with agencies for availability of labour
  • Calculating job cost & labour with -out and with vat
  • Keeping an eye for details

Jan 1999Jul 2002

Customer Service Advisor

Carphone Warehouse Plc a
  • Provision of advice to customers in respect of the operation for mobile telephones in addition to the diagnosis of technical fault
  • Assistance to customers regarding phone bills,
  • Dealing with angry customers, such as company directors, secretaries, angry customer and public individuals at large.
  • Dealing with possible administration work and dealing with customer complaints in calm methodical and progressive manner.
  • Extensive liaison with and assistance to customers regarding new registrations.
  • Calculate bills, adding vat, print out invoices and itemised phone bills,
  • Credit controlling deciding on telephone bill payment and checking customer’s credit history on provision of new account or additional services.
  • Processing payments and refunds, Debit and Credit Card bill payments from customers and up-dating customer’s direct debit details while being aware of fraud situations.
  • Taking high volume of inbound and out-bound calls, e.g. answering 100 inbound calls a day, meet targets as a team and an individual.
  • Assisting in training and related monitoring of new employees


Accomplishments: Achieved the targets set and giving good quality of customer service. This was rewarded by wining company prize which were presented by the company director. It is motivating, easy and less pressure knowing that I gave good customer service.

Jan 1994Jan 1999

Trainee Administrator

Tangent Insurance Brokers. East Barnet.
  • Preparation and despatch of facsimile messages
  • All aspects of office administration
  • Filing and retrieval of documents
  • Responding to enquiries and queries in respect of car insurance policies, payments etc.


Jan 2007Nov 2010

Diploma : CCNA (CISCO Certified Network Associate)

Birmingham University House


Certificate in IC3 in IT

  • Demonstrates a sound knowledge of Information Technology.
  • Understands the fundamentals of programming, database and network operating systems.
  • Understands the history and components of the internet and the World Wide Web.

Operating systems:  Windows 95/98, Windows NT, Windows 2000, Windows 2003, Windows DOS, Linux, UNIX

Software:   Microsoft Office/Pro, FrontPage, Out Look,

Jan 1995Sep 1998

Diploma Course in business administration.

  • Economics                                                                                      B
  • Bookkeeping                                                                                   C
  • Management                                                                                   B
  • Business Communication and Presentation                             B


Sep 1993Dec 1994

Basic Computer Courses

  • Typewriting
  • Word for Windows                         
  • Business Computing
  • Spreadsheets and Databases