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Summary

Strategic marketing professional focused on insights-driven decision making that aligns products and services with needs to improve customer experience, drive market share, and achieve revenue goals. Develop and execute marketing strategies and programs that increase visibility and engagement with key segments and target markets. Ability to provide creative and forward-thinking leadership in a team environment.

Core Competencies

  • Integrated Strategic Marketing 
  • Process Improvements
  • Audience Development
  • Event Strategy & Management
  • Team Development & Leadership 
  • Digital & Social Media
  • Advertising 
  • B2B & B2C Thought Leadership
  • Brand Strategy & Positioning
  • Competitive Analysis
  • Market Research
  • Demand Generation & Email Automation

Work Experience

2021Present

Marketing Manager

Professional Compounding Centers of America (PCCA)

Effectively lead the Creative Services team to develop and execute  marketing strategies and campaigns that grow sales, increase customers, gain audiences and generate a significant ROI. 

20202021

Marketing Manager - Strategy

Greystar | In-House Agency

Regional marketing account manager and strategist for the In-House Agency's central region and key account portfolio. Manage relationships and communication with a wide variety of clients to ensure all marketing needs are understood and addressed. Collaborate with internal creative team to develop marketing material based on client needs. Perform monthly and quarterly reviews on digital campaign performance. Make strategic optimizations and recommendations to increase campaign performance and help drive occupancy for the clients’ properties.

20182020

Regional Marketing Strategist

Alliance Residential | Alliance Marketing (In-House Agency)

Alliance Marketing in-market expert and liaison for portfolio key account. Developed and activated strategic marketing and media plans for all newly developed South Texas Broadstone properties. Monitored on-site marketing initiatives in accordance with the strategic plan and adjusted based on specific needs to maximize traffic and closing performance. Evaluated multi-channel initiatives for entire portfolio and generated marketing recommendations to drive occupancy based on budget.

Achievements 

  • Developed & activated twelve (12) new Strategic Marketing Plans in 2019 & 2020, which have lead to faster occupancy rates for new Lease-Up properties (on average 32% shorter "Lease-Up" periods)
  • Managed all communication and direction between client and design team to successfully launch eight (8) new custom Wordpress websites that exceeded client expectations
  • Identified and implemented new advertising tactics to diversify strategy and reach target audiences in alternative ways
  • Successfully secured five (5) new business contacts for full landing page development, website development, and strategic marketing plan development and implementation
20172018

Marketing Manager - B2B

Hearst | Houston Chronicle Media Group

Created, managed, and lead effective execution of all marketing strategies and tactical plans to generate revenue and support digital and print advertising sales efforts. Responsible for planning and overseeing development of all sales collateral, custom sales presentations, email marketing and social media campaigns, and website content.

Achievements 

  • Identified World Series marketing opportunity and quickly developed advertising sales packages and presentation for sales teams to present to local and national advertisers, which resulted in an un-budgeted $1.1M in revenue.
  • Developed and re-branded all sales and marketing material for sales teams, resulting in an increase in set appointments and closed business.
  • Researched, identified, and purchased Sales & Marketing tools (Wrike, Slidebank, Uberflip, etc) to improve team work efficiency and improved client experiences.
  • Lead strategic planning efforts with integrated teams to develop and implement Heroes of Harvey marketing concept, which resulted in $1M revenue and 100% customer satisfaction. 
20162017

Marketing Specialist - B2B

Hearst | Houston Chronicle Media Group

Developed sales collateral, custom presentations and reports based on information collected, such as client goals, market trends, competition, new products, and special company initiatives. Also acted as a project manager for promotions and sales programs.

Achievements 

  • Capitalized on market opportunities during 2016 Super Bowl and created sales packages and sales collateral to launch to advertising sales teams, resulting in $1.2M generated.
  • Re-branded & relaunched HCMG entertainment special initiative, Preview Houston, generating over $1M in advertising revenue.
  • Increased all social media campaign engagements and email campaign engagements by over 50% 
20112016

Season Ticket Account Manager

San Antonio Spurs - NBA

Managed 207+ season ticket accounts including activating season ticket and sponsor promotions, such as Sprite Fan Tunnel and Courtside Experience. Administered fulfillment of client benefits including Season Ticket Member parties, post-game chats with Spurs players, and coordination of corporate group nights at AT&T Center. Partnered with sales, service, and marketing teams in development of sales strategies and promotions, as well as determining Return on Investment (ROI). Represented organization on game days and special events supporting ticket sales goals. Called prospective and existing season ticket customers to communicate and promote various ticket initiatives. Trained and mentored new Inside Sales and Sales team members. Conducted comprehensive analysis of product sales and utilization in target industries including Oil and Gas, Construction, and Healthcare.

Achievements 

  • Recognized as member of $500k revenue club for 4 consecutive years.
  • Sold $220k+ in season ticket revenue and $380k+ in renewal revenue for Spurs 2015-16 season by utilizing superior customer service and relationship management skills.
  • Demonstrated game night sales table promotions and collateral through development of comprehensive PowerPoint presentation.

Education

20072011

Bachelors of Business Administration - Marketing

University of Texas at San Antonio

Top 15% of Graduating Class

References

 

KEISHA WYATT
Marketing Director

Dallas Mavericks

Keisha.Wyatt@dallasmavs.com

(214) 658-7115

COURTNEY GLOVER
Head of Digital Marketing

J.W. Marriott Houston DT

Cglover@thejwmarriott.com

(214) 335-4832

TONIE ZAMORA
Program Manager

Amazon

Zamora.Tonie@gmail.com

(253) 279-7986

CEDRIC IKPO
Social Responsibility Manager

NBA

ceikpo@nba.com

(832) 419-8521

MS. GEORGE J. STEWART
Director Global Accounts

Opus Agency

george.jean.stewart@gmail.com

(310) 351-5193

MS. TAYLOR CARTER 
7th Grade Science Teacher

Dulles Middle School

cartertay2@gmail.com

(210) 818-6752