Cristian Echeverria

As Barkefellers' first Reservation Specialist  I achieved my monthly bench mark sales goals 6 months in a row. 

With a fun and enticing  sales approach, I successfully convert 15 - 20 incoming calls a day into reservations providing a one of a kind customer service experience.

During peak business periods I provide excellent customer service while maximizing our sales potential by making 20-40 outbound calls to our loyal customers.

I strengthen our team of Reservation Specialists by assisting and trainning our new team members by practicing and enhancing our sales techniques.

As a Multi-Media Account Executive, I managed and grew my customer accounts in 3 counties.

Identified  small business needs and paired them with online Google advertising and in print product solutions to capture and expand their market share.

Exceeded monthly sales benchmarks for 5 months in a row by building a flowing sales pipeline.

Contacted and followed up with accounts via email, phone and in person.

As Assistant General Manager I would over see workflow in a kitchen of 6 employees.

Delegate closing and opening duties as well as dropping our store deposits at the end of each day.

I was part of a team of managers helping the owner and new franchisee partner open their 6th store at the time as well as well as train 12 new staff members.

I took inventory, made orders as well as kept track of store waste.

Participated with neighboring business owners in efforts to shop and promote local business.

Organized in store and neighborhood events sponsored by Wheat State Pizza including University involvement.

With my positive ambitious team playing mentality I lead the store in sales for 10 months in a row.

I participated in opening and closing register duties. 

Appointed as the stores Customer Service Representative.

Developed and implemented improved customer service policies.

Lead in sales in Home Appliances and Lawn and Garden.

Assisted and enriched each customers experience with thorough product knowledge and followed up exceptional customer assistance.