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I'm hungry to play a part in the evolution that will force your adversaries and peers to revisit their respective drawing boards to keep up with the authoritative benchmarks your team, and I are all too capable of curating together. 

I am a highly recognized, driven professional with superb organizational and interpersonal communication aptitudes. I specialize in enriching an organization's bottom line through consumer-centric strategies. I excel in taking the initiative and making real-time determinations while preserving a positive stance. My ideal professional atmosphere would share my passion for the ongoing pursuit of innovatively sustainable and renewable advancements. 

Professional Experience

Dec 2018Dec 2020

Lead Service Advisor

Sep 2016Dec 2018

Customer Experience & Operations Specialist

Audi on demand


  • Napa Valley College
    • General Education - 2012
  • Santa Rosa Junior College
    • Interior Design - Ongoing

Software Proficiencies

Photoshop, Salesforce, Commerce7, Mail Chimp, Figure, Looker, Aria, Microsoft Products and Programs, Apple Products and Programs, CyberSource, SynXis, Various Property Management Systems, Returnity, Opera, Opera Cloud, Alice, HotSOS, Delphi, Google GStuite, CeloPay, Navis, CyberSource,  ShipCompliant, etc.