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I am a highly recognized driven professional with extraordinary administrative and interpersonal communication skills. I specialize in enhancing an organization's bottom line through a consumer-centric approach. I excel in taking the initiative and making real-time decisions while maintaining a positive outlook. 
My ideal professional environment would share my devotion to sustainable advancement and renewable innovation. 

Qualifications Summary

  • Macro view awareness paired with extreme attention to detail 
  • Onboarded, trained and managed 20+ new multi-lingual employees
  • Extensive experience with ultra premium lifestyle consumers

Professional Experience

Dec 2018Dec 2020

Service Advisor - Level 3

Sep 2016Dec 2018

Customer Experience and Operations Specialist

Audi on demand


  • Napa Valley College
    • General Education 2012 -  Ongoing 

Software Proficiency

Photoshop, Salesforce, Commerce7, Mail Chimp, Figure, Looker, Aria, Microsoft Products and Programs, Apple Products and Programs, CyberSource, SynXis, Various Property Management Systems, Returnity, Opera, Opera Cloud, Alice, HotSOS, Delphi, Google GStuite, CeloPay, Navis, CyberSource,  ShipCompliant, etc.