Download PDF

Professional Experience

Partnership Healthplan of California
November 2023Present

Executive Assistant

Supporting the Chief Health Services Officer, and Interim Chief Executive Officer

Coordinating initiatives with sister organizations across the state along with federal governing and accreditation agencies.

Orchestrating Board meetings, materials, and documentation along with related activities.

Refining processes and efficiencies organization wide to provide executive leadership with pivot capabilities regardless of the circumstances.

Fostering a can-do mindset from the top down, from a mission driven approach. 

Aperture Cellars & Devil Proof Vineyards
June 2021Aug 2022

Customer Service Coordinator

Triage and manage all incoming inquiries. 

Enter and maintain crucial and confidential collateral within several data management systems. 

Provide meticulously tailored service with a sage understanding of client relationship nuances. 

Greeted and assisted transportation associate personnel from various global organizations. 

Montage International - Healdsburg
Nov 2020June 2021

Housekeeping & Operations Office Coordinator

Assisted with onboarding and training of the operations team as a whole.

Directly supported three Associates with travel arrangements, and schedule management.

Monitored and updated task/ project statuses and produced daily/ weekly progress reports.  

Provided additional support for the Executive Administration team’s overflow. 

Tesla
Dec 2018Dec 2020

Lead Service Advisor

Processed both incoming and interoffice mail/ packages accordingly.

Assisted division leads with miscellaneous events and projects as requested.

Provided support to my immediate team and various department leads as needed.

Greeted all incoming clients and and facilitated the solutions to their concerns accordingly.

Audi on demand
Sep 2016Dec 2018

Customer Experience & Operations Specialist

Managed all access and security of the office and all company collateral. 

Ordered and managed stock of both office supply and food/drink inventories.

Ordered and assembled welcome packages for new employees/ collaborative partners. 

Maintained the cleanliness of the employee kitchens, conference rooms, and reception areas.

Anu Wine Storage & Fulfillment
Jan 2010Jan 2014

Executive/ Personal Assistant to CEO

Calendar Management. 

Domestic & International Travel Arrangements. 

Communication & Collateral Curation 

Expense tracking, etc.

Education

  • Napa Valley College
    • Health and Human Services - Ongoing
    • Social Work - Ongoing
  • Santa Rosa Junior College
    • interior Design

Technical Skills

Microsoft 365, Adobe, PhotoShop, Google Docs, QuickBooks, Concur, Salesforce, Commerce7, Mail Chimp, Figure, Looker, Aria, CyberSource, SynXis, Returnity, OperaCloud, Alice, Delphi, ShipCompliant, Whistle, Visio, PowerDMS, SharePoint, ADP, etc.