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Information Technology Technician

Summary

I am a Computer Technician with six years of experience as an information technology technician and nine years of experience as an electronics technician. I excel at outside-the-box thinking and delivering solutions to difficult problems. I have nine years experience in the Navy managing teams of up to 19 people. 

Work experience

Jul 2016Present

Helpdesk Technician

University of Utah
  • Provides a comprehensive customer service experience while troubleshooting, maintaining, imaging, and deploying computers along with supporting the AV systems used in classrooms.
  • Completely rebuilt and maintains the imaging system the team uses allowing us to re-image PC's. This has saved the team over 2 man hours for every PC that goes through our shop.
  • Additional responsibilities include: antivirus centralized control, virtual machine creation and deployment, PC image creation, specialized server creation and maintenance, purchasing of exotic hardware, and Linux management. 
Oct 2012May 2013

Para-Professional

Granite School District
  • Conducted small group instruction in Mathematics for grades 2 to 6
  • Worked with disadvantaged students to achieve their academic goals
Feb 2010Jul 2012

Electronic Technician: Leading Petty Officer

U.S. Navy
  • Supervised the Electronics Repair Division at Naval Auxiliary Landing Field: San Clemente Island.
  • Directly supervised three work centers consisting of 19 individuals in the maintenance and repair of the air traffic electronics and computer systems. 
Nov 2007Oct 2009

Electronic Technician: Work Center Supervisor

U.S. Navy
  • Supervised both the Information Technician and Electronics Technician shops aboard MCM Crew Persistent.
  • Managed nine personnel in the maintenance, troubleshooting and repair of the various radar, communication, navigation, and computer systems aboard the ship. 
Oct 2004Sep 2007

Electronic Technician

U.S. Navy
  • Troubleshot, maintained, and repaired various electronic devices aboard the USS Chancellorsville and the USS Shiloh.
  • Specialized in radar, navigation equipment, computer repair, computer interface between electronics, and various Linux operating systems.