Dana Cleveland

• Built and Managed a Demonstration Platform called One Atlassian that provided the complete Atlassian Suite of Products provisioned on a Cloud Site within minutes. This included Data, Streaming, AI Content customization, and it was extendable  but based on a 90 day default lifecycle. Used by Partners and Atlassian Sales and Solutions teams.  This service supported 100+ requests a day, sustaining 15K daily active sites and helped to contribute to $145M in revenue in FY25
• Lead a small team to create a web based Application called Demo360 to provide a self-service tool for managing requested One Atlassian sites, replacing JSM based forms across 4 different helpdesks allowing users to extend, deactivate, and manage users from one place across all their sites.
• Built and Managed a customer-facing cloud-based collaboration platform utilized by all Atlassian teams and as well as Partners to interact with Customers. This included managing over a 1000 customer engagements and 250 Partner Collaborations with a combined  internal and external user base 20K. This was accomplished through configuration and Automation supported by one dedicated Admin, and contributed to in part $45M in customer sales FY25
• Collaborated closely with all Product teams to create integrations across services, utilizing internal or external APIs when necessary to provide features or data customizations with the given platform. 
• Improved teammates performance and overall wellbeing through our internal Mentoring program helping to achieve recogniton or promotions.
• Provided teammates across the organization advice and recommendations, and examples to better utilize our products and features. 

Technology Strategy

• Collaborated with Security and Business Unit IT teams to help drive initiatives for security and management within our “Cloud footprint" across the organization. 
• Maintained in-house tooling to perform Cloud based resource inventory audits.
• Provided SWAT services across the company by team immersion  to help  improve existing processes and develop manageable automation.
• Researched and experimented with emerging technologies aligned to company  initiatives and providing evidentiary results and recommendations to advance innovation. 
• Provided crucial input to teams across the organization as we developed strategies for use of Drupal, PHP, Ruby, Docker, Azure, and AWS.
• Crafted a rollout and maintenance strategy for Unix based tools supported by a centralized department and used by developers across the entire organization which resulted in increased manageability and improved uptime. 

System Administration

• Built automation to provision and manage access and resources for cloud footprints, including AWS, Azure, GCP.
• Provided foundational of guardrails enabled by default for cloud instances that included security, access, audit controls implemented as an automation by using pipelines built around a combination of Terraform, Python and other scripting technologies. 
• Maintained servers for the entire Atlassian ecosystem on premise(Data Center), including installation, upgrades, and capacity planning.
• Administered 80+ Unix and 10 Windows servers to support 10,000+ globally distributed users.
• Supported infrastructure for tools such as Nexus Pro, Jenkins, ClearCase, Subversion, and Sapiens Decision.
• Administrator and developer of a mainframe focused fully distributed IDE and project lifecycle system called Maestro II supported by an OODBMS running on AIX supporting 1000 users.

Continuous Integration / Continuous Deployment

• Subject Matter Expert for Bitbucket, Bamboo, and Fisheye/Crucible tools, including troubleshooting failed builds, consulting on build configuration, managing agent capabilities, and general developer support.
• Worked closely with architects to help shape tactical and strategic plans for CI/CD adoption.

Multi-Platform Developer

• Developed add-ons used across the Atlassian ecosystem as well as plugins for Maven, Sonar, and Jenkins including:
• Kerberos based SSO capabilities with and without Crowd
• In-house deployment solutions for automated builds, 
• Automatic archiving of repositories before deletion. 
• Created, maintained a control service (Change Management) integrated into production deployment pipelines.
• Created, maintained a fully responsive, cross-browser compatible front-end for a Mainframe impact analysis tool, replacing the Windows based client.  Saving the company $500K annually. Key functionality included:
• Using an expandable relationship trees to show Impact Analysis (AST)
• Web-based comparison tool for source code versions.
• Restoration of versions to the mainframe using a custom built transfer protocol. 

Hobby company writing useful and entertaining mobile applications including:

• Creating gadgets through the combination of electronics and wood such as Badges, Sand Art Tables, and Puzzle Boxes.
• Cover Your Assets - Bitbucket Server (Data Center) plugin which gave a Project Admin a quick and hassle free option to recover a deleted repository.  (Decommissioned)
• EngineerBuddy – Civic engineers tool for use with pipe flow calculations. (Decommissioned)