Dana Cleveland

• Built and Managed a Demonstration Platform called One Atlassian that provided the complete Atlassian Suite of Products provisioned on a Cloud Site within minutes. This included Data, Streaming, AI Content customization, and it was extendable  but based on a 90 day default lifecycle. Used by Partners and Atlassian Sales and Solutions teams.  This service supported 100+ requests a day, sustaining 15K daily active sites and helped to contribute to $145M in revenue in FY25
• Lead a small team to create a web based Application called Demo360 to provide a self-service tool for managing requested One Atlassian sites, replacing JSM based forms across 4 different helpdesks allowing users to extend, deactivate, and manage users from one place across all their sites.
• Built and Managed the "as-a-team" (aka Team Cloud) platform utilized by Customer facing teams and Partners to collaborate with Customers. This included managing over a 1000 customer engagements and 250 Partner Collaborations with a combined  internal and external user base 20K. This was accomplished through configuration and Automation supported by one dedicated Admin, and contributed to in part $45M in customer sales FY25
• Collaborated closely with all Product teams to create integrations across services, utilizing internal or external APIs when necessary to provide features or data customizations with the given platform. 
• Improved teammates performance and overall wellbeing through our internal Mentoring program helping to achieve recogniton or promotions.
• Provided teammates across the organization advice and recommendations, and examples to better utilize our products and features. 

Technology Strategy

• Collaborated with Security and Business Unit IT teams to help drive initiatives for security and management within our “Cloud footprint" across the organization. 
• Maintained in-house tooling to perform Cloud based resource inventory audits.
• Provided SWAT services across the company by team immersion  to help  improve existing processes and develop manageable automation.
• Researched and experimented with emerging technologies aligned to company  initiatives and providing evidentiary results and recommendations to advance innovation. 

System Administration

• Built automation to provision and manage access and resources for cloud footprints, including AWS, Azure, GCP.
• Provided foundational of guardrails enabled by default for cloud instances that included security, access, audit controls implemented as an automation by using pipelines built around a combination of Terraform, Python and other scripting technologies. 

Technology Strategy

• Provided crucial input to teams across the organization as we developed strategies for use of Drupal, PHP, Ruby, Docker, Azure, and AWS.
• Crafted a rollout and maintenance strategy for Unix based tools supported by a centralized department and used by developers across the entire organization which resulted in increased manageability and improved uptime. 

Continuous Integration / Continuous Deployment

• Subject Matter Expert for Bitbucket, Bamboo, and Fisheye/Crucible tools, including troubleshooting failed builds, consulting on build configuration, managing agent capabilities, and general developer support.
• Worked closely with architects to help shape tactical and strategic plans for CI/CD adoption.

Multi-Platform Developer

• Developed add-ons used across the Atlassian ecosystem as well as plugins for Maven, Sonar, and Jenkins including:
• Kerberos based SSO capabilities with and without Crowd
• In-house deployment solutions for automated builds, 
• Automatic archiving of repositories before deletion. 
• Created, maintained a control service (Change Management) integrated into production deployment pipelines.
• Created, maintained a fully responsive, cross-browser compatible front-end for a Mainframe impact analysis tool, replacing the Windows based client.  Saving the company $500K annually. Key functionality included:
• Using an expandable relationship trees to show Impact Analysis (AST)
• Web-based comparison tool for source code versions.
• Restoration of versions to the mainframe using a custom built transfer protocol. 

System Administration

• Maintained servers for the entire Atlassian ecosystem on premise(Data Center), including installation, upgrades, and capacity planning.
• Administered 80+ Unix and 10 Windows servers to support 10,000+ globally distributed users.
• Supported infrastructure for tools such as Nexus Pro, Jenkins, ClearCase, Subversion, and Sapiens Decision.
• Administrator and developer of a mainframe focused fully distributed IDE and project lifecycle system called Maestro II supported by an OODBMS running on AIX supporting 1000 users.

Hobby company writing useful and entertaining mobile applications including:

• Creating gadgets through the combination of electronics and wood such as Badges, Sand Art Tables, and Puzzle Boxes.
• Cover Your Assets - Bitbucket Server (Data Center) plugin which gave a Project Admin a quick and hassle free option to recover a deleted repository.  (Decommissioned)
• EngineerBuddy – Civic engineers tool for use with pipe flow calculations. (Decommissioned)