Download PDF

Work History

1st August 2022Present

HR Senior Executive

M Recruitment
  • Keeping, our database Recruit so simple, always updated and further improving the information retrieval.
  • Engagement and termination of all employees of M Recruitment, 171 employees.
  • Replying to all the issues of employees and management
  • Designing, plan and implementing better recruitment processes
  • Implement appraisals processes.
  • Assisting in keeping track of the company performance versus human resources practices.
  • Keep in contact with the candidates to update them on the recruitment process.
  • Inform employees and candidates regarding the human resource processes of the company.
  • Communicate with employees regarding any queries which they have regarding Maltese Labour Law.
  • Engagement and Termination of all employees.
  • Taking care of the sister company Kwikleen. Scheduling cleaners and assisting them in any difficulties encountered. 
  • Ensuring customers are satisfied and an exceptional relationship is maintained.
October 202131st July 2022

Office Administrator

M Recruitment
  • Interview scheduling for the operations manager and the managing director.
  • Send job offer to all our candidates which make it trough the interview phase.
  • Reply to all generic emails or co-ordinate with the other colleagues.
  • Issue all the contract on behalf of the company
  • Keeping, our database Recruit so simple, always updated and further improving the information retrieval.
  • Conducting orientation sessions for the employees once they arrive in Malta or at the beginning of their employment.
  • Keep in contact with the candidates to update them on the recruitment process.
  • Inform employees and candidates regarding the human resource processes of the company.
  • Communicate with employees regarding any queries which they have regarding Maltese Labour Law.
  • Engagement and Termination of all employees.
  • Taking care of the sister company Kwikleen. Scheduling cleaners and assisting them in any difficulties encountered. 
  • Collecting. And organising all the working hours for accounts to input later.
  • Chasing of payment from clients.
  • Ensuring customers are satisfied and an exceptional relationship is maintained.
July 2019October 2021

Conference and Banqueting Manager

Hilton Malta
  • Leading the banqueting department to be innovative  and one which leads the market.
  • Ensuring effective planning and co-ordination of Events.
  • Communicating effectively within the department and also between other departments,
  • Ensure Financial results are within targets.
  • Reaching a +5% over the target for Customer satisfaction.
  • Ensuring all equipment needed for events is available.
  • Improving the standards of the banqueting and events products.
  • The introduction of standard operating procedures which provide consistency and upgrade of the products, especially the meetings segment.
  • Training and development of new team members and already established team members.
  • Maximize on the gross operating profits.
  • Improving on standards and ensuring they are adhered to.

20172019

Assistant Food and Beverage Manager

db Seabank Resort and Spa
  • Oversee operations of food and beverage outlets. Including all restaurants and bars.
  • Maintain exceptional levels of customer service
  • Hotel duty management evening shifts.
  • Recruitment of new team members. Including on board training and ensuring all aspects of the enrolling process are in place.
  • Manage guest queries in a timely and efficient manner.
  • Managing the main beverage store of the hotel.
  • Ensuring all costs are in line with the budget. Especially payroll cost.
  • Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team
  • Motivate team members to maximize sales and revenue.
  • Find ways of working more effectively and efficiently in order to enhance outlet performance.
  • support all members of the team.
2016-102017-10

Banquet and Events Manager

Seashells Resort at Suncrest

Required Duties

  • Creating new package and pricing strategies for banquet and events packages of the Seashells resort at Suncrest Malta.
  • Collaborate with the Operations Manager to design a marketing plan for banqueting and events.
  • Providing quotations to clients.
  • Creating Tailor-made events, to the customer`s needs.
  • Increase the company`s clients portfolio through the acquisitions of new customers.
  • Assure the communication co-ordination of the food and beverage department and other departments.
  • Designing and implementing new, detailed function orders.

Financial Results To meet specific budgets

 Q4 of 2016 target: €80,000. Actual: €92,000

2015-082016-10

ASSISTANT CONFERENCE AND BANQUETING MANAGER

Intercontinental Hotel, St. Julians Malta.

Required duties:

  • Planning, organizing and driving the operation of the banqueting department of Intercontinental hotel Malta.
  • Improving the level of Standards of the food and beverage department in regards to the C&B department.
  • Increasing the efficiency of the department by increasing GOP.

Success Stories:

  • Part of creating creative setups for meeting rooms including conference center.
  • Achieving targets of beverage cost and food costs.
  • Adapt to all the different requirements of our clients, mainly corporate clients and M.I.C.E clients.
2013-092015-07

ASSISTANT RESTAURANT MANAGER

Intercontinental Hotel, St. Julians Malta.

Seasonal Manager of a Garden Restaurant:

  • Involved in the decision of the concept of the restaurant and ensuring it is in line with the vision of the organisation.
  • Creating an innovative beverage/cocktail/wine list by keeping it fresh and contemporary.

Leadership Skills:

  • Recruiting a dynamic team, which fits the product offering.
  • Inspiring and leading the team by letting them to use their passions and ideas as a competitive advantage for the restaurant and providing a stimulating and fun environment to work in.
  • Further Duties:
  • Assisting restaurant managers in the dayto -day operation.
  • Administration duties also include; report writing, detail descriptive communications, training of employees, establishing standard operating procedures.

Results concerning outlet:

  • Beverage cost: 16.6%
  • Revenue: €5000 below target, (During the season were the construction on the hotel was ongoing).
  • Payroll: 47% with a target of 49%.

Education

20132016

Bachelor of Art, (Honours) Tourism Studies

University of Malta

Awarded Second Class Honours (Upper Division)

20082009

Matriculation Certificate

Awarded Advanced Subject

Biology : C

Awarded Intermediate Subject

Physics: B

Italian: B

Philosophy: C

System of Knowledge: C