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Work experience

Sep 2003Apr 2009

Marketing & Customer Service Specialist

DeepRock Manufacturing

Marketing and Customer Service Specialist

Purchasing and Office Assistant

While at DeepRock, I had many different roles ranging from marketing to purchasing to administrative duties. I worked at DeepRock part time while in college (September 2003- May 2007) and full time after graduation until being laid off in April.


  • Assisted in concept, design, layout and proofing of 12 print advertisements per year
  • Created new specification sheets for several models of water well drills
  • Proofread pages and helped with layout and design of new company website
  • Initiated new plan to condense information packages and saved over $400 per month in postage expenses

Sales and Customer Service

  • Assisted sales manager with customer calls that generated over $40,000 in monthly sales
  • Answered e-mail inquiries about equipment, pricing information and technical problems


  • Maintained relationships with over 50 vendors
  • Ordered materials weekly for manufacturing warehouse while remaining within budget constraints
  • Coordinated new purchasing procedures including purchase requisitions to organize purchasing processes and maintain inventory control 
Jan 2007May 2007

Production Management Intern

Auburn University Office of Alumni Affairs

Production Management Intern, Communication department/ Auburn Magazine

I completed an internship at the Office of Alumni Affairs during my last semester at Auburn University. The internship gave me the opportunity to learn about the creation of advertisements and other projects for association events. I was the first intern in this position and enjoyed the opportunity to set the tone for future interns.

  • Tracked up to 30 printing jobs at a time from design to completion for alumni association and magazine
  • Organized files from the past four years of printing jobs in order to streamline processes
  • Maintained project updates, vendor bid sheets and print production website to improve internal communication
  • Researched university alumni associations, alumni magazines, production management software, etc. to improve creative capacity of communication department.
  • Worked with graphic designer and creative director to learn more about magazine and ad design, editing, layout and distribution.
  • Established daily responsibilities for the intern position. Trained incoming intern for the summer semester. Created reference folder for future interns.


Aug 2003May 2007

Bachelor of Arts

Auburn University

Minor in Psychology

GPA 3.4

National Dean's List 2006Auburn University Dean's List 2004 & 2005


Microsoft Excel, Outlook & Publisher
Social Media & Social Networking
LinkedIn, Facebook, Twitter, blogging, etc.
Adobe Illustrator and Photoshop
I began learning Adobe programs during my internship and would love the opportunity to further my knowledge.
Microsoft Word and Powerpoint
Associated Press Style
Completed Journalism 1100 Newspaper Fundamentals at Auburn University (Class consisted of 3 sections: spelling, grammar and AP Style. Minimum grade of 83 required to pass)


Shannon Bryant-Hankes

Endorsement from LinkedIn:

“Danielle was our intern for the communications department. She was our initial intern. Her organization and innovation set the tone for the future of the internship program. Danielle was responsible for setting up manuals and managing project traffic throughout the department. She met with clients on a regular basis. Danielle implemented many procedures that we continue to use today.”

Hiro Fukai

Endorsement from LinkedIn:

“A natural and perhaps destined, Danielle was involved with advertising at five years of age in front of a camera lens for picture that would be part of our ad campaign that would reach thousands around the world. I did not know Danielle during her modeling career, but in the past five years here at DeepRock Manufacturing, I have had the pleasure of getting to know her and, working with her in marketing and advertising.

As marketing and advertising director, I depended on Danielle for ad design and layout, market research, press releases, proofing and editing, all of which she proved invaluable skills in technical writing, conceptualization, and communication. It is my observations that lead me to believe that Danielle’s communications skills are naturally destined in a broadly literal sense.

In addition to displaying excellent marketing and advertising skills, Danielle proved to be effective in handling customer calls fielding sales and technical questions that ultimately generated sales. This was not listed as one of her responsibilities, but when a time of need was evident, Danielle was our unexpected solution.

Embodied in her communication skills were her abilities to quickly learn our products, identify with our customer’s problems or needs, and effectively find a resolution for our customers. Danielle is intelligent, dependable, initiating, and quite simply, nice. She is an asset to any organization or team.”

Social Networking

The Loveliest Village

Writing Samples - PDF

Fictional Press Releases

Photography Examples

My Blog: Danielle 2.0

My Resume

Editing Samples

Twitter Backgrounds

My Portfolio

Relevant Courses

Principles of Marketing • Foundations of Public Relations • Writing for Public Relations (included a focus on social media) • News Writing • Small Group Communication • Speaking Before Audiences • Interpersonal Communication • Foundations of Mass Communication • Newspaper Fundamentals • Persuasive Discourse

Summary of Qualifications

- Effective communicator, written and verbal

- Excellent customer service skills.

- Ability to write and edit using AP Style guidelines.

- Proficient with Microsoft Office Suite, Internet research and social media.

- AccPac software

- Vendor relations

- Print production management

- Advertisement copywriting and copyediting

About Me

Communications and marketing specialist with a diverse background. 

I believe that companies should pay special attention to their employees and customers alike. Open lines of communication are a must. If a dialogue is established between a company and its employees and a company and its customers, the company is bound for success. I want to help a company establish these connections. 

I want to be involved in internal and external communications; newsletters, meetings, events, intranets, magazines, advertisements and social media. I'm looking to stregthen current relationships and build new ones.

Previously, I worked as a marketing and customer service specialist at a small manufacturing company in Alabama. After being laid off, I'm looking for employment opportunities in the Columbus, GA or Auburn, AL areas. I have experience in marketing, sales support, customer service, purchasing, production management and administrative duties.

I have a strong interest in internal and external corporate communications, writing, copyediting, marketing, customer relations and social media.


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