2022-052024-11
IT Program, Portfolio Manager
ICON, Dublin, IE
- Led the management and oversight of the Symphony PMO, consisting of over 20 international projects and a team of 8-10 managers, ensuring alignment with business priorities and objectives.
- Developed and implemented comprehensive policies, processes, and procedures to create a lifecycle roadmap, effectively maintaining metrics and tracking progress using Clarity.
- Directed the alignment of Symphony PMO projects with business objectives, achieving project and portfolio revenue targets consistently.
- Managed a Business as Usual (BAU) budget of $4M, successfully achieving a 9% reduction in capital costs through strategic financial management.
- Implemented a robust project financial tracking system, enabling daily, weekly, and monthly reporting of project metrics, leading to a 20% reduction in cost reporting discrepancies.
- Assisted and led project managers in achieving project targets, maintaining over 90% adherence to budget and timelines, with a 2024 project capital expenditure exceeding 10% under the annual budget.
- Maintained consistency in reporting and communication, ensuring clarity and comprehensibility for stakeholders across different levels.