David F. Mestre Sewing

Switzerland

• Led the development of a premium audio product, from conceptualization to launch, ensuring top-tier sound quality and design.

• Established a rigorous quality control system, reducing product defect rates by 60%.

• Acted as the key intermediary between customer feedback and product development, refining features based on market needs.

• Managed cross-functional teams across design, development, and operations to remove blockers and maintain project momentum.

Switzerland

• Built and scaled multiple e-commerce stores from the ground up, focusing on functionality, user experience, and scalability.

• Led product strategy, feature planning, and implementation across marketing, logistics, and IT systems, reducing delivery costs by 25% through supply chain optimization.

• Developed and prioritized roadmaps for customer-facing features and internal tools to drive user engagement and operational efficiency.

• Executed data-driven marketing campaigns (Facebook & Google Ads) with ROAS > 300%, translating customer feedback into product improvements.

• Managed full project lifecycles—from ideation to launch—collaborating closely with designers, developers, and external partners.

• Established customer service systems that reduced support requests by 40%, boosting customer satisfaction and retention.

4.0 GPA (Switzerland: 6.0)

4.0 GPA (Switzerland: 6.0)