Implement solutions for project managers by deploying virtual machines (VMs) across GCP and Azure environments, focusing primarily on Redhat, CentOS, and Debian, with some Windows VMs.

Design and configure virtual networks (VNets) and work extensively in the Linux CLI to set up, configure, and maintain servers.

Lead automation efforts within the organization, developing scripts in PowerShell, Python, and other languages to automate workflows.

Collaborate with vendors to integrate and automate their software solutions using APIs and scripting languages like Python, improving efficiency and reducing manual intervention.

Acted as the primary liaison between the organization and the Citrix vendor, ensuring efficient communication and prompt resolution of system-related challenges.

Analyzed and identified system issues, escalating them to the vendor for timely resolution, leading to a 20% reduction in downtime.

Collaborated closely with internal teams to communicate system updates, outages, and resolutions, ensuring smooth operations and minimal disruptions.

Gained a comprehensive understanding of Citrix systems and their integration with other organizational IT infrastructure.

Administered and maintained Exchange server 100+ facilities and 100k+ users.

Deliver system implementations tailored to specific department needs through script writing utilizing Exchange PowerShell. Conduct SQL database queries to perform value updates and access/analyze information.

Facilitated use of Enterprise Vault servers to effectively manage email storage limits while optimizing server functionality

Collaborated with team of ~6 on 1.5-year project to transition data from Microsoft Exchange to Google Gmail.

Troubleshoot and maintain Cerner inpatient electronic medical record system.

Partnered with physicians to define workflow requirements and install new software features to optimize productivity and reporting.

Managed IBM Websphere Application Server 8.5 farm, IBM AIX Unix administration of backend Cerner nodes, and Citrix Xen App farm using Citrix Provisioning Server for the administration of Cerner front-end applications.

Optimize functionality of the inpatient electronic medical record system based on specific user needs.

Managed IBM Websphere Application Server 7.0 and 8.5 farms, IBM AIX Unix administration of backend Cerner nodes, and Citrix Xen App farm.

Improved network responsiveness and reliability through conversion of servers from physical to a Citrix Xen Server virtual environment and implementing group policy.

Performed troubleshooting and problem-solving to correct issues and managed local area network, servers, and communications connections for remote locations.

Administered Windows 2000 and 2003 networks; worked with Microsoft Exchange, Symantec Backup Exec, VM Ware, Cisco PIX Firewalls, Cisco Routers, and Citrix Metaframe Server.