David Pace

• Monitor, document, and report all activity across multiple properties and estates, ensuring the efficient operation and detailed maintenance of each property.
• Maintain an organized routine of daily walk-throughs for the estate, the grounds, noting any interior/exterior maintenance issues to ensure the highest standards of cleanliness and functionality.
• Implement strict access control measures, identifying and verifying all guests, visitors, contractors, and vendors before granting access to the property.
• Conduct detailed reports of all vendor and contractor work, documenting all progress, as well as any incidents of misconduct, property damage, personal injury, trespassing, or other disturbances on the property.
• Proactively observe and report any disturbances that may pose a threat to the property or disrupt ongoing work, taking the  necessary action to maintain security and safety.
• Schedule and coordinate maintenance activity with household vendors, including HVAC, electricians, plumbers, generator technicians, and well system specialists, ensuring timely and efficient service.
• Develop and maintain household manuals, menus, inventories, and other documentation to streamline operations and facilitate seamless knowledge transfer.
• Demonstrate strong organizational skills and attention to detail in managing maintenance schedules and ensuring all tasks are completed in a timely manner.

Highly Adaptable with the ability to multitask under pressure at times while supporting CEO in both personal and professional aspects. 
Manage business and personal calendars and appointments, with special attention to prioritization of health and wellness. 
Take effective and detailed meeting minutes and summarize into daily and weekly debriefs.
Fluent with travel arrangements and accommodations (booking/changing/troubleshooting airfare, hotels, accommodations, etc.)
Ensure CEO is on track with important tasks and deadlines. Providing daily updates on important timelines and priority projects. 
Manage personal/business errands for CEO while liaising with staff, vendors, and clients.
File-management, digital and hard-copy, organizing A/P and A/R entries into Quickbooks.
Execute office management tasks such as systematizing office records, and buying/maintaining office equipment. 
Screening, verifying, & onboarding potential new Employees, Vendors, Contractors, and Clients. 

• Generated accurate and organized reports on the operations of multiple departments within duel branded properties and F&B outlets, providing valuable insights for decision-making and process improvement.
• Maintained detailed property logs for maintenance requests, guest requests, and repair needs, ensuring efficient and timely resolution of issues.
• Demonstrated a thorough knowledge of emergency and security procedures and protocols, ensuring the safety and well-being of guests and staff.
• Implemented effective key control measures, accounting for all keys, especially those to critical areas, and utilizing biometrics as necessary.
• Demonstrated a strong knowledge of hotel staff, room locations, room rates, amenities, selling strategies, discounts, and frequent guest program benefits, effectively promoting the property and enhancing guest experiences, and driving business growth 
• Documented pertinent information from daily, weekly, and monthly activity logs, consistently maintaining logs and email pass-on reports to facilitate smooth transitions for incoming department managers and staff.
• Supported strategies and conducted activities to drive market share, guest satisfaction, and financial growth, contributing to the overall success of the properties.
• Proficiently read, analyzed, and interpreted common reports such as guest portfolios, invoices, STAR reports, occupancy forecasts, and various sales reports, extracting key insights and making informed decisions based on the data.

Completed:  August 2021 

Completed:  August 2021 

Successfully completed each course in the Lean Six Sigma program.
Awarded a Certificate of Completion from Purdue University.

LICENSE NUMBER: 2667272

Active Status: CURRENT

LICENSE NUMBER: 6568671

Active Status: CURRENT

Completed 80+ Credits towards Bachelor's Degree in Business Administration. 

Earned a High School Diploma from East View Academy.