Oversees Enterprise Instructional Design Efforts

Leadership & Team Management:

• Led a high-performing team of instructional designers and learning practitioners (on- and offshore), focusing on enhancing their skill sets and ensuring the delivery of a variety of learning experiences targeting specific outcomes aligned with the needs of both the modern learner and the organization.

Instructional Design & Curriculum Development:

• Oversees 120+ instructional design projects, cultivating learning content that resonates with the modern learner's mindset and adapts to their ever-changing learning dynamics.
• Collaborates closely with internal stakeholders and subject matter experts to ensure training materials are up-to-date and effective.

Strategic Development:

• Tailored and implemented a unique Agile model, resulting in a transformative change in how L&D projects are approached and executed.
• Strategized and led the transition of L&D development teams to an Agile PI (Program Increment) model, driving efficiency and responsiveness in the learning and development process.
• Centralized the prioritization process for all learning projects, effectively addressing and resolving long-standing capacity challenges within the L&D department.
  

Innovation & Technology:

• Drove the implementation of Axonify microlearning across the organization after unexpected departure of technology owner.
• Strategized and implemented the use of the Assima authoring tool freeing up valuable UAT environments.

• Designed and developed the Knowledge-Risk Assessment, an innovative diagnostic assessment that quantifies the impact and ROI of training interventions, providing valuable insights for decision-making.
• Authored and developed curriculum materials that consistently achieved desired learning outcomes, utilizing multimedia elements to enhance engagement and knowledge retention.
• Collaborated with stakeholders and subject matter experts to identify and incorporate relevant training content, ensuring alignment with organizational goals and objectives.

• Managed the implementation of new design technologies and tools for WF Consumer Lending Group's 60 instructional designers, including simulations, needs assessments, communication, training and sustainable support strategies.
•  Led a $1.5M implementation of Assima (simulations and performance assessments) for the Wells Fargo Consumer Lending Group. Navigated the project through 70 internal and external partners to a successful Proof of Concept delivered on time and under budget.
• Strategized, designed and developed instructionally sound learning solutions across diverse delivery formats, including: online training, virtual classroom and instructor-led classroom, job aids/performance support

• Oversaw the design and implementation of all leadership training.
• Managed a team of facilitators, coordinators, and subject matter experts, effectively coordinating their efforts and ensuring the smooth execution of high-profile projects.
• Developed and delivered a leadership development program that encompassed all leaders within the credit union, resulting in enhanced leadership capabilities and improved organizational performance.
• Led all aspects of the new hire training process, from curriculum development to facilitation, ensuring new employees received a comprehensive and engaging onboarding experience.
• Established and managed a mentor program aimed at cultivating internal emerging leaders, providing guidance and support to facilitate their professional growth and development.

• Directed the US Digital Strategy for KnowledgePoint360 company, overseeing the sales, development, and implementation of eLearning services for clients in the life science industry.
• Developed and managed comprehensive sales representative training programs for top pharmaceutical companies, including Johnson & Johnson, Pfizer, Roche, GlaxoSmithKline, Novartis, Sanofi, AstraZeneca, Merck & Co., Bayer HealthCare, Eli Lilly, and Bristol-Myers Squibb.
• Collaborated with cross-functional teams to design and deliver customized eLearning solutions that met the specific needs and objectives of each client.

• Oversaw the successful rollout of all leadership training programs.
• Pioneered Confidence-Based Learning platforms in collaboration with Genentech and Eli Lilly, Inc., addressing challenges associated with training and testing, and improving the effectiveness of educational programs.
• Managed the "Advanced Learners" program, generating $625K in revenue in 2010 through the development and delivery of specialized training programs for high-performing individuals.

• Led the development of the "Know it Now" curriculum slide trainer application, which revolutionized the training process by qualifying speakers through online assessments prior to delivering training materials.
• Created a skills based training structure based on therapeutic expertise.  Skill sets were identified as foundational or therapy centric.