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Career Summary

Highly motivated Banking professional with over 15 years of accomplished international banking experience in across Diverse Client Segments (Multinational, Regional, Large Local and Middle Market Corporates), Industry Segments and Geographies (Singapore, India, Europe, Asia Pacific, US & Africa) with established track record in

  • Trade Finance & Supply Chain sales
  • Relationship Management
  • Credit & Risk Management
  • AML & Sanctions Compliance

Excellent interpersonal communicator, proficient influencer and negotiator. He is also effectively bilingual in English and simplified Mandarin. Social conversation in Japanese. Tenacious in securing new clients, forging deep relationships and consolidating market-leading positions. Exceptional mentor and coach to the client servicing team and junior team members. Recognized as high achiever in customer satisfaction. Broad geographical and cultural appreciation having partnered with customers and co-workers in Europe, North America, APAC and Africa. 

Expertise

  • Prospecting: Ability to comprehend various businesses and the related challenges of the sectors
  • Upselling: Active listening and paying attention to detail in account management and stay on top of any changes or new opportunities
  • Trade & Supply Chain Finance
  • Time Management: Ability to keep myself on task and accountability for day-to-day sales activities. Divide time between various stages of the sales cycle and using tracking tools to measure the progress towards
  • Plan for success: Day-to-day breakdown of my time for sales activities and operations follow up and record progress
  • Accountable: Having aptitude for taking responsibility of failures and concentrate on managing my actions and reactions to situations beyond my control such as unavailable banking solutions, insufficient manpower to handle large volumes etc.
  • Taking Ownership: Stepping in and be there for my clients at times of conflict or operational issues, going through obstacles to get the job done
  • Build Rapport: Foster trust with clients and team so my clients will look for me at first instance of deals or issues or even operational queries
  • Leading Conversation: Taking control of conversation with the client when necessary to aim towards the meeting objectives and knowing when to let the client speak 
  • Drive Buying Decisions: Timely when comes to asking for a yes and the ability to navigate back to other area of opportunity when the answer is no.
  • Control Emotions: Having EQ to allows me to sense, understand, and effectively taking control of the sales interactions with client or internal stakeholders to achieve sales objectives
  • Maintain Positivity: To stay upbeat and optimistic in slow periods such as COVID-19 and to continue beef up opportunities by changing the way of tactics
  • Prospect Consistently: To dedicate time and energy to constantly fill the sales pipeline with new potential clients.
  • Define Criteria: Discovering the parameters of a sale so as to spend less time with less potential and focus on the best opportunities.
  • Build Solutions: Ability to match the customer’s pain points to the product’s features and benefits
  • Negotiating Prowess: Ability to customize the deal for the client within the permitted perimeters
  • Geniality: Likeable and trustworthy as salesperson and co-worker
  • Thoroughness: Making sure all processes are in place from end to end to complete the sales
  • Team Development: 

Work experience

Transaction Banking Senior Sales Manager - VP

2015-08Present
Société Générale, Singapore, SG

MNC/Large Local Corporates with minimum Turnover of USD1B

Mid-Market Corporates with minimum turnover of USD500M

Diverse industries ranging from commodities, Manufacturers, to Oil & Gas, Renewable Energy 

  • Trade & Supply Chain Finance:
  • Close collaboration with Corporate coverage bankers to drive trade flow business ranging from traditional trade finance products such as Letter of Credit, guarantees issuances, trade advances to more structured bespoke solutions such as supply chain finance and account receivables purchase programs.
  • Regular interactions with clients to actively driving receivable and payable working capital solutions to new and existing corporate clients.
  • Manage AML/KYCs on banks for trade finance activities.
  • Collaborating with Trade FI sales to actively market network trade services (export LC Confirmation, discounting and guarantee issuances).
  • Actively capturing all types of guarantee issuance business and also selling down to credit insurers for credit enhancement to better manage RWA and RAROC.
  • Cash Management, Payment Solutions & Treasury & Liquidity Management:
  • Close collaboration with Corporate coverage bankers to drive payment and cash management business ranging from cash deposits, remittances, cash pooling to more structured bespoke solutions such as cash pooling and host to host etc.
  • Actively driving working capital solutions such as Overdraft and short-term loans to new and existing corporate clients.
  • Manage AML/KYCs/Compliance queries on transactions.
  • Responding timely to RFP invitation.
  • Actively feedback to Product Management team to improve on existing product range.
  • Maintaining acceptable level of profitability and RWA in all deals.
  • Strong awareness of risk mitigation and meeting compliance/regulatory requirement.
  • End to end Implementation of onboarding of new clients, negotiation of facility documentation with legal and client, renewals of trade facilities etc.
  • Cross-sell cash management and Transactions FX business.
  • Significant Achievements:
  • Contributed to 10~15% increment annually to sales budget (pre-COVID).
  • Working closely with Compliance and Legal to revamp and streamline the trade clients onboarding process in the first 3 months after I first joined the Bank.
  • Secured new transactions flow of Chinese Export LC confirmation and discounting transactions from a large renowned Japanese trading MNC.
  • Secured a complex committed Seller-Led USD200M Receivable Purchase high volume flow RFP deal from an US Foundry MNC to support client to achieve main objective of off-balance sheet AR management. Overcoming limited operations manpower to handle the high volume flow within tight deadlines of 3 months before going Live.
  • Secured a challenging USD200M reverse factoring deal involving an offshore Indian telecommunications MNC buyer to ensure their key Chinese supplier to have sufficient liquidity to continue the supply without disruption.
  • Structured a SGD650M Joint facilities consisting of Project related Guarantee/SBLC issuance line and Import LC issuance/TR line for a large local defense related SOE and its subsidiaries which took more than a year to complete the deal due to compliance, legal documentation, credit approval.
  • Collaborated with Indian RM to set up offshore Project related Guarantee issuance line and at the same time account opening to capture project operating cash flow and FX for a large Indian construction and engineering SOE.
  • Collaborated with Guinean RM and overcoming challenging Environmental compliance issues to open offshore account for international collections and payments for a offshore privately owned Gold mining firm.
  • Implemented first ever Payment Factory solutions for an European MNC.
  • Joint effort with HQ to structure "Follow the Sun" cash pooling program with multiple entities accounts opening or a large renowned International Oil & Gas MNC involving a complicated company structure.

Corporate Banking Senior Relationship Manager - VP

2010-042015-07
Sumitomo Mitsui Banking Corporation, Singapore, SG

MNC with minimum Turnover of USD500M

Assigned Industries: Shipping, Consumers, Manufacturers, Electronics and Leasing

  • Corporate Lending, Treasury products including FX, IRS, CCS, structured deposits, FX forward, Trade Finance, Cash management and Ship financing, project financing and Relationship Management.
  • Manage portfolio of clients from different industries like electronics, shipping and technology
  • To capture ARP deals with exposure to large MNCs
  • Managing day-to-day cash pooling for large corporates
  • Regular interactions with clients to originate trade finance and cash management deals
  • Performing KYC operations, Credit application & renewals, conducting financial analysis and preparing facility documentation
  • To drive cash management system integration with client’s accounting system and to promote trade shared services to high volume export LC clients
  • Achievements:
  • Achieved average 10% - 20% of sales budget KPI consistently year on year.
  • Secured revolving Seller-Led USD100M Receivable Purchase high volume flow deal for 2 renowned Japanese Electronics trading MNCs to support their objective of off-balance sheet AR management.
  • Secured a new USD100M Receivable Purchase deal 100% insured by COFACE with a large Japanese Refrigeration components MNC supplier for the first time for Singapore branch involving intensive negotiation with the insurer to achieve 100% coverage with us as loss payee with insurance premium fully incurred by the client.
  • Secured new transactions flows of Bangladeshi export LC confirmation and discounting transactions from a renowned Japanese sewing machines MNC in support of their new business expansion plan in Bangladesh.
  • Onboarded several high volume trade LC clients to use our shared services for newly launched one stop LC processing for sticky business.
  • Secured USD100M bilateral vessel financing of a cape size bulk carrier for a renowned Japanese shipping line MNC within tight deadlines of 3 months.

Business Banking Relationship Manager - AVP

2009-122010-03
Citibank Singapore Limited

Small and Medium Sized Business with minimum Turnover of USD5M

Diverse Industries ranging from fashion retailers, small factories, trading companies etc.

  • Serviced core portfolio of SMEs in diverse industries to drive Treasury, cash and trade requirement
  • Tasked to grow deposit to cash rich SME and lending to retail clients
  • Achievements:
  • Onboarded many new SMEs clients and originating several working capital loans and overdrafts.
  • Being head-hunted to join SMBC bank.

Corporate Banking Relationship Manager - Assistant Manager

2006-102009-12
MUFG Bank Ltd, Singapore, SG

MNC with minimum Turnover of USD100M

Assigned Industries: Construction and Car Leasing

  • Achieved given sales KPI consistently year on year
  • S/T & L/T Corporate Lending
  • Actively driving treasury products such as structured deposit and FX forward and swaps, Trade Finance such as Import LC & Trade Guarantee issuance, Export LC Discounting, ARP deals, Cash management.
  • Manage portfolio of clients from different industries like construction and leasing
  • Achievements:
  • Secured a SGD24M Receivable Purchase deal transactions flow from a large Japanese construction MNC with exposure to LTA for 2 Singapore MRT stations construction to support client unlock unpaid project milestone invoices.  
  • Proud to secure many renowned LTA projects guarantee issuances in support for Singapore infrastructure development for few large Japanese construction MNCs 

Customer Service Specialist

2005-082006-10
DBS Bank Ltd

Credit Cards & Personal loans                                        

  • Call Centre Environment
  • Providing solutions to call in clients
  • Involved in various projects to raise the call operations standard and customer relationship.

Skills

English

Native

Chinese

Simplified Chinese 

Japanese

Social conversation

Education

Bachelor of Arts (Merit)

2000-032003-06
National University of Singapore

Double majors in Mathematics & Japanese Studies