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SUMMARY

An exceptional entrepreneur, educator, and innovator with an extraordinary record in business creation and corporate endeavors, an advanced educational and applied research background, and proven dynamic leadership, university instruction, and lecturing capabilities.

ACADEMIC EXPERIENCE AND ACCOMPLISHMENTS

June 2020Present

Assistant Professor of Entrepreneurship

Africa Business School

Rabat, Morocco

  • Responsible for excellence in teaching, applied research, and innovation.
  • Developed and implemented academic content for interdisciplinary research, webinars, and responsible for student supervision and mentoring designed to impact Morocco and Africa.
  • Customers include executive clients, Ph.D., masters, and undergraduate students, and community-based entrepreneurship programs.
  • Developed and implemented three-year research plan for the ABS Entrepreneurship & Innovation cluster. The research plan focuses on four main themes 1) the entrepreneurial ecosystem, 2) entrepreneurial mindset, 3) gender, diversity, and youth, and 4) high growth/scalable startups.
  • Awarded U.S. Embassy grant for implementation of Open Startup Morocco, a pre-incubation, education, and mentorship platform for innovation and capacity building. The program promotes cross-cultural exchanges between the US and Startup ecosystems in Morocco and is in partnership with the Columbia University Engineering and Business Schools and Columbia Global Centers. Attracted over 400 students from 26 Moroccan universities and over 70 coaches/mentors from throughout Morocco.
April 2021Present

Associate Researcher

Business Science Institute

Responsible for doctoral student mentorship and thesis advising in the online, Executive Doctorate of Business Administration program.

Jan 2020May 2020

Assistant Professor of Entrepreneurship

Western Carolina University (WCU)

Cullowhee, North Carolina

  • Responsible for entrepreneurship courses in both residential and online delivery formats.
  • Implemented an experiential learning model for improved student outcomes in entrepreneurial skills and self-efficacy.
Aug 2016June 2017

Lecturer, Management & Accountancy

University of North Carolina - Asheville

Asheville, North Carolina

  • Responsible for entrepreneurship and marketing courses.
  • Piloted the Ice House Entrepreneurship Program, an experiential problem-based learning program designed to inspire and engage participants in the fundamental aspects of an entrepreneurial mindset and the unlimited opportunities it can provide.
  • Designed and implemented "The Presidential Campaign Project - click here" and "The Tiny House Project - click here," and "Latitude Software - A Company in Crisis - click here," three innovative programs that combine integrated marketing communication plan concepts with ethical practices in politics and the workplace.
  • "Best in School" student ratings for all measured criteria, including instructor and courses (for smartevals.com results, click here).  Top ratings also include "gaining knowledge," "understanding ideas," and "developing creative capacities." Student comments include:

“Unlike any professor I have ever had in my college career. He keeps every student engaged and actively involved in class.”

“Phenomenal instructor! I would say the best one I've had thus far. He has an ability to relate all of the course material to our future professions.”

“Really good at creating a great learning environment that challenges one to think and be creative."

"Only teacher I have had that actually had a real world job, so it's nice to see actual application rather than theory I get from every other class.”

"Really pushing students to be the best.”

"Essential to the growth of real-life, marketable student creations so that they can realize them through perseverance and the willingness to push through failures. Through him we can move beyond seeing a failure as a failure, but as another reason to continue in our pursuits with new ideas and different thinking.”

“One of the most engaging professors I have ever experienced during my time in higher education. He has a way of presenting the material that makes you interested and excited to learn more. He is highly approachable and considering his real world marketing/entrepreneurial experience is a great resource for anyone interested in these areas of study/business.”

“Does an amazing job of teaching the material in an engaging and collaborative way. He has clear expectations for his students and really reflects what a UNCA professor should embody. He challenges students to work together, lead class, and respect others.”

Aug 2013May 2016

Assistant Professor of Entrepreneurship - Clinical Practitioner

Western Carolina University (WCU)

Cullowhee, North Carolina

A well-respected and innovative faculty member of the College of Business.

  • Combines relevant entrepreneurial experiences and academic knowledge to deliver unique transformational learning opportunities.
  • Responsible for reviewing and enhancing course content to ensure students receive value-added instructional content and timely feedback to maximize their potential in entrepreneurial and intrapreneurial endeavors.
  • Introduced a case approach to curriculum methodology, including developing, writing, and implementing a series of cases designed to address key issues faced by entrepreneurs when launching and developing new business ventures.
  • Led effort to research and implement a four-year plan for all WCU entrepreneurship students to use the Entrepreneurial Mindset Profile (EMP) toolset. The EMP, an assessment tool based on a study into the traits, motivations, and skills of entrepreneurs, is used by WCU to mentor and enhance the entrepreneurial capacity and skill sets of its students.
  • Rated by students and peers as a“ brilliant educator.” Student comments include:

“Hands down the best professor I've ever had.”

“Teacher is really good, the best class I've taken so far at Western.”

“The way it is taught teaches us the textbook facts about entrepreneurship, but also uses hands-on experience and real-life examples.”

“I like how Professor Hayes involves the class for most of the class sessions. lt helps keep me focused on the material.”

“Very enthusiastic about his work and I can tell that he loves what he does.”

"Always very prepared and willing to work with students. Doesn't take himself too seriously all the time and creates a wonderful learning environment."

Jan 2009May 2011

Director, Coggin Pilot Program for Innovation and Slade Entrepreneur in Residence

University of North Florida (UNF) - Coggin College of Business

Jacksonville, FL

Responsible for conception and implementation of programs for entrepreneurship, innovation, and creativity.

  • Developed forward-looking, community leadership model for enterprise creation and transformational learning. Increased the value of a UNF degree by providing students with both social and business experiential opportunities. Raised the awareness of entrepreneurship throughout the campus through dynamic “participatory” education.
  • Programs led to the formation of a technology commercialization process for bringing forward UNF research and technology for public use, resulting in the signing of two different multimillion-dollar commercial licensing agreements, a first in the 42-year history of the university.
Sep 2000May 2011

Chairperson of Students in Free Enterprise (ENACTUS) Board and Student Advisor

University of North Florida - Coggin College of Business

Jacksonville, FL

Actively involved in the UNF Students in Free Enterprise (SIFE) program (now ENACTUS) for more than 11 years. 

  • Served as faculty advisor, developing the strategy for and leading the transition of the program from the College of Business to a University-wide level. Mentor and Business Advisory Chair. 
  • Guided UNF SIFE to regional award winner for 11 consecutive years and to status as a national top-twenty program for five years.
  • Led ENACTUS and US government partnership in developing and implementing the Entrepreneurship and Small Business Initiative (ESBI) in Tunisia, a real-world skills development, training, and mentorship program in entrepreneurship and business understanding targeted at a wide range of government and private stakeholders as well as unemployed and disadvantaged communities. Developed and implemented workshop series targeted to members of the Centre Des Jeunes Dirigeants D’Enterprise (CJD - Young Entrepreneurs Society) in Tunis, Tunisia. Sessions covered entrepreneurship, leadership, and communications.
  • Helped design and implement CEL (Connect, Educate, Lead) program to provide student experiential learning opportunities via the repurposing of shipping containers into portable classrooms for use in third world countries. Initial implementation of the program in Pananao, Dominican Republic, where CEL provided expanded educational opportunities through the use of computer/internet technology and access to collegiate educational resources.
Aug 2005May 2008

Adjunct Professor

University of North Florida - Coggin College of Business

Jacksonville, FL

Highly ranked adjunct faculty member of the Coggin College of Business at UNF.

  • Conceived and developed two premier courses, Entrepreneurship and Professional Development, for the University's entrepreneurial degree program. Classes are part of UNF's emerging transformational learning approach which allows students to apply academic knowledge to real-life business experiences prior to graduation.
  • Rated double the University average by students: 

“Different, better style of teaching.” 
“Expert in business, an exciting teacher.” 
“First class I have taken in my college career that I feel has honestly put me on track with my major.”

RESEARCH AND SCHOLARSHIP

  • Current Research Agenda: Two areas of primary focus, 1) develop applied research that impacts Morocco and Africa, and 2) produce novel works in the field of university student entrepreneurial capacity development.
    • Applied research that impacts Morocco and Africa - This interdisciplinary, applied research is a multi-faceted approach to understanding and improving the

      Moroccan and African entrepreneurial mindset and the resources and support services of the entrepreneurial ecosystem. As such, the project contemplates making both individual and collective impacts. The research consists of both academic research and "in the field" impact activities and offers both theoretical and practical contributions to improving the entrepreneurial ecosystem, mindset, and the national culture of innovation.

    • Entrepreneurial Capacity Development- This multi-team member research involves an extensive review of over 1,500 undergraduate student assessments from twenty-seven universities, with the objective of measuring and understanding the entrepreneurial capacity of university students as a driver for intentions to launch. The quantitative and qualitative work examines the differences between students who identify entrepreneurship as their choice of academic studies with those who do not and explores differences in entrepreneurship, other business, and non-business students in entrepreneurial skills, self-efficacy, personality traits, and initial intentions to launch as components of entrepreneurial capacity.
      • Future publications include further exploration and insights into:
        • The entrepreneurial skill levels of undergraduates compared to entrepreneurs,

        • The entrepreneurial self-efficacy levels of students compared to entrepreneurs,

        • The role of gender identity in these differences,

        • How race impacts these differences,

        • If country of origin variances exist, and

        • How undergraduates resolve issues in building entrepreneurial capacity.

Data collection and analysis are complete for the above ambitious research.

Publications

  • Hayes, D.W., Subhan, Z., Herzog, L. "Assessing and Understanding Entrepreneurial Profiles of Undergraduate Students: Implications of Heterogeneity for Entrepreneurship Education." Springer Nature Switzerland AG: Entrepreneurship Education.
    • The present research uses exploratory quantitative methods to assess and understand the entrepreneurial profiles of undergraduate students as a driver for initial entrepreneurial intention. The authors do this by examining entrepreneurial skills, self-efficacy, and personality traits, with a focus on differences between students who select entrepreneurship as their academic concentration and those who do not. Results demonstrate the heterogeneous nature of student group profiles, with significant differences observed among the various student groups included in the study. In particular, entrepreneurship majors differ from most other student majors, mainly other business students, in regard to the personality traits of independence, limited structure, risk acceptance, and action orientation, and the entrepreneurial skill of idea generation. The findings of the study have theoretical, empirical, and practical implications, including the design and assessment of undergraduate entrepreneurship education.

  • Hayes, D.W., Lekchiri, S. "Entrepreneurial Readiness: A Career Development Framework for Moroccan Females," Interdisciplinary working paper, published in the Academy of Human Resource Development 2021 Conference Proceedings.

  • Hayes, D.W., Subhan, Z., Lakatos, J.P. “Encompass Software: Getting started, the first months, and fueling growth.” Whitney Press, Candler, NC: Journal of the International Academy for Case Studies.
    • Three-part case study covering entrepreneurship, entrepreneurial marketing, and leadership in an entrepreneurial context.
    • The publication uses an innovative chronological approach to address several key issues entrepreneurs face when launching and developing new ventures. Explores critical tasks that need to be undertaken in a startup business (a technology firm focused on the development and commercialization of software for scheduling patients in a healthcare setting). Encourages students to consider the priorities that need to be established during the first six months of operations—the most critical timeframe for an entrepreneur, where future success depends on the choices made in a time of considerable uncertainty.
  • Hayes, D.W., Subhan, Z., Brooksbank, R. "Encompass Software: Entrepreneurial Managing Growth." Institute for Global Business Research, Candler, NC: Global Business Pedagogy.
    • The case concerns entrepreneurship, entrepreneurial marketing, and aspects of product development. Addresses key issues that arise when transitioning startups into successful long-term ventures. Specifically, the case explores the key tasks needed to be undertaken in a business (a technology firm focused on the development and commercialization of software with utility in scheduling patients in a healthcare setting), and encourages students to consider priorities for continued success.
  • Hayes, D., Richmond, B. "Using an Online Assessment to Examine Entrepreneurship Student Traits and to Measure and Improve the Impact of Entrepreneurship Education." Whitney Press, Candler, NC: Journal of Entrepreneurship Education.
    • The paper concerns Entrepreneurial Education and the application of an online assessment tool to benefit student selection, retention, and development and to also measure and improve entrepreneurship curriculum success. Through the use of an innovative testing and mentoring approach, it is hypothesized that universities can assist students in becoming self-aware of their unique entrepreneurial traits and then, facilitate the development of skills required for future success. This paper reviews initial student-reporting data at Western Carolina University (WCU) and draws conclusions on whether entrepreneurship students differ from other students in both personality and skill traits and also discusses the implications of these results for measurement and enhancement of university entrepreneurship programs.
  • Hayes, D. “Assessing and Understanding the Entrepreneurial Potential of University Students through the use of the Entrepreneurial Mindset Profile” at https://www.emindsetprofile.com/blog/2018/12/10/assessing-and-understanding-the-entrepreneurial-potential-of-university-students-through-the-use-of-the-entrepreneurial-mindset-profile/
    • Paper presents an overview of doctoral thesis research using exploratory quantitative and qualitative methods to assess and understand the entrepreneurial capacity of university students as a driver for intention by examining undergraduate entrepreneurial skills, self-efficacy, and personality traits.
  • Hayes, D. “Assessing and Understanding the Entrepreneurial Potential of Undergraduate Students.” 2019 USASBE Annual Conference Proceedings.
    • The quantitative and qualitative exploratory work examines the differences between students who identify entrepreneurship as their choice of academic studies with those who do not and explores differences in entrepreneurship, other business, and non-business students in entrepreneurial skills, self-efficacy, personality traits, and initial intentions to launch as components of entrepreneurial capacity.

Working Papers

  • "Entrepreneurial Self-Efficacy and Intention to Launch in Undergraduate Students: Moderating and Mediating Effects of Entrepreneurial Personality Traits and Skills."

    Target Journals - Academy of Management Journal and Journal of Knowledge Management

    • The unique aspects of the research are the level of detail offered into previously unexplored variables that impact the central relationship between self-efficacy and entrepreneurial intentions to launch, where self-efficacy is generally listed as the primary driver of intentions in the extant literature. The results of the analysis demonstrate that the relationship is much more nuanced, with other variables such as independence, risk acceptance, idea creation, future focus, limited structure, and execution that must be considered.

  • "Entrepreneurial Self-Efficacy and Intention to Launch in Undergraduate Students: Effects of Seniority, Gender, Race, and Country of Origin." 

  • "Impact of Entrepreneurial Education at the University Level: A longitudinal study of Western Carolina University." This study is the first longitudinal analysis of its kind and promises to offer insights previously unreported in the field of student university education.

Presentations

  • 2021 Academy of Human Resource Development Conference presentation titled, "Entrepreneurial Readiness: A Career Development Framework for Moroccan Females," Hayes, D.W., Lekchiri, S.
  • 2019 American Educational Research Association presentation titled, "Understanding and Developing the Entrepreneurial Capacity of University Students." Hayes, D., Subhan, Z., and Herzog, L. (2019). Presented as part of a Research-Practice Symposium: Understanding, Applying and Cultivating an Entrepreneurial Mindset Amongst Students and Leaders in Education.  Toronto, ON, April 2019.
  • 2019 USASBE Entrepreneurship Everywhere Conference presentation on “Assessing and Understanding the Entrepreneurial Capacity of Undergraduate Students." 

    • This presentation outlines research into understanding the entrepreneurial capacity of university students as a driver for intention by examining personality traits and skills differences between entrepreneurship students with other undergraduate students. An exploratory analysis of 1,154 undergraduate students shows there are well-defined differences in entrepreneurship students compared to other majors, particularly most business students. The research fills in gaps and limitations within the extant literature. It provides recommendations for future consideration, including the offering and positioning of entrepreneurship programs within the university, the marketing of all university programs, and the development and delivery of teaching methodologies tailored to student personalities.
  • 2016 USASBE Entrepreneurship Everywhere Conference on “Measuring the Impact of Entrepreneurship Education Through the Use of an Online Assessment.” Entrepreneurial Mindset Profile Practitioner - Scholarship of Discovery.
    • This presentation deals with entrepreneurial leadership and the application of an online assessment tool to benefit student development and to serve as a measurement of Western Carolina University entrepreneurship curriculum success. Through the use of an innovative testing and mentoring approach, the paper details a methodology for helping students become self-aware of their unique entrepreneurial traits and then, for better assisting in the development of skills required for future entrepreneurial success.

Webinars/Panels/Task Forces

  • 2021, March, Africa Business School, ABS Diversity Week l The Evolution of Gender Equality - Where We Were and Where We are Headed: Served moderator for panelist discussion.
  • 2021, January - Present, Africa Business School Doctorate of Business Administration Taskforce. Continuing role as review and development member of the school's DBA program.
  • 2021, January, Africa Business School Ph.D. Symposium: Served as faculty review member for Entrepreneurship & Innovation Ph.D. student presentations from three Moroccan universities.
  • 2020, December, RUFORUM Series: Two-hour presentation to an Africa-wide group of nascent entrepreneurs with 250+ participants.
    • Refining entrepreneurship, ideas & opportunity discovery, design thinking, discovery canvas process, and the entrepreneurial mindset

    To view the session slides, click here

    • 2020, December, Open Minds Series: Entrepreneurship, Opportunity Discovery & the Entrepreneurial Mindset: Two-hour presentation to a cross-campus group of 60 undergraduates from Mohammed VI Polytechnic University.
      • Refining entrepreneurship, ideas & opportunity discovery, design thinking, discovery canvas process, and the entrepreneurial mindset

      To view the session slides, click here.

      • 2020, October, Africa Business School open faculty positions interview panel: Recurring role as faculty research and teaching reviewer for open positions.
      • 2020, October 2020, SKEMA Business School: Doctors Speak to DBA Candidates. Served as panelist member.
      • 2020, September, Business Science Institute AMBA Accreditation Process: Participated in AMBA accreditation training and served on review panel accreditation sessions.
      • 2020, September, Leadtech Program: Provided opening remarks and served as a jury panelist for female-led new venture pitches.
      • 2020, September, U-Founders Series: Two-hour presentation to 50 Mohammed VI Polytechnic University U-Founders participants

        • Refining entrepreneurship, ideas & opportunity discovery, design thinking, discovery canvas process, and the entrepreneurial mindset

      To view the session slides, click here.

      • 2020, July, Mohammed VI Polytechnic University, Mini-MBA Entrepreneurship Program: Served as reviewer and feedback jury member.
      • 2020, June - Present, OCP White Book Project: Participation as chapter(s) writer and final editor of the book highlighting a multi-national organization's actions during the COVID pandemic.
      • 2020, May, ABS Reading Series: Online book recommendation/review for ABS audience.
        • Daniel Pink - "A Whole New Mind"

      To view the video recording, click here.

      • 2020, May: Mohammed VI Polytechnic University Research Integrity Principles Handbook: Reviewed and edited handbook for final distribution

      Academic Courses Developed and Delivered

      ENTREPRENEURSHIP COURSES

      • Entrepreneurial Mindset: Inspires and engages students in the fundamental aspects of an entrepreneurial mindset and the unlimited opportunities it can provide. This class enables students to learn directly from the firsthand knowledge and experience drawn from a wide variety of successful "unlikely" entrepreneurs—ordinary people who transformed a simple idea into a sustainable success. The course uses The Ice House Program materials, inspired by the life story of Pulitzer nominee Clifton Taulbert and the entrepreneurial influence of his Uncle Cleve. Finally, the class is based on eight fundamental concepts that can empower anyone to succeed. To view the course syllabus, click here.
      • Introduction to Entrepreneurship: A student's first step toward preparing for the new emerging career future. Designed for all students, the course provides insights into the importance of entrepreneurship and the principles of starting and operating an entrepreneurial venture. To view the course syllabus, click here.
      • New Venture Leadership: Focuses on developing an effective entrepreneurial leader. The course reinforces the concepts underlying entrepreneurship and examines the role of the entrepreneur as a leader of the enterprise. To view the course syllabus, click here.
      • New Venture Creation: Introduces students to the process of developing a business plan for a new venture. The course focuses on working ON a business rather than IN a business. It provides students with the analytical tools for reviewing the "big picture" and how to interpret this information and craft a strategy by carefully reasoning about strategic options using what-if analysis to evaluate action alternatives and how to implement a plan. To view the course syllabus, click here.
      • New Venture Growth: Builds upon the knowledge gained in New Venture Creation by using an innovative case study approach to illustrate how to execute the business plan from the initial startup period to six months and then, three years later. The course includes how to obtain the necessary physical, financial, and human resources, market and promote the venture's products, and monitor the progress of the business to ensure innovation and sustainability. To view the course syllabus, click here.
      • Entrepreneurial Funding: Provides students the necessary tools for monitoring the progress of a business, including accounting and financial reporting systems. It helps students learn the importance of managing cash in the company and introduces students to the options to fund a new business or grow an existing business. The course also helps students learn how to establish relationships with bankers, angel investors, venture capitalists, government financing/guarantees, and other sources of capital. Finally, ENT 401 provides the tools to value an enterprise and understand the process of harvesting the business. To view the course syllabus, click here.
      • Entrepreneurial Consulting: Offers students an opportunity to acquire no-nonsense, real-world techniques and skills needed to operate a new venture successfully. Students have the opportunity to experience the inner workings of local companies needing assistance. The primary focus of this course is the analysis of a specific problem, research regarding potential solutions to solve the problem, and the preparation of recommendations to be presented to the company. To view the course syllabus, click here.
      • Entrepreneurship: Provides a dynamic, practical, hands-on approach that encourages students to immerse themselves in the vision, research, and planning aspects of a new venture. The course is designed to teach students how to research, develop, and write detailed business plans, which can be used to create successful businesses. Students learn effective entrepreneurial practices from the founder's perspective that can make a difference in the ultimate success or failure of the enterprise. To view the course syllabus, click here.

      MARKETING COURSES

      • Marketing Principles: Provides insights into the importance of marketing, which permeates everything we do. The course aims to demystify the marketing process and encourage the proper and ethical use of marketing in many forms. To view the course syllabus, click here.
      • Marketing Strategy: Allows students to gain knowledge about the selection and evaluation of the appropriate marketing mix needed to achieve the overall objectives. The course is an integration of all marketing elements in a strategic planning framework. It emphasizes areas of vital importance, especially those that have significant implications and relevance for marketing policy decisions in competitive situations. To view the course syllabus, click here.

      BUSINESS COURSES

      • Introduction to Business: An introductory course in business strategy. The course applies the fundamental principles of management, marketing, organizational structure, communication, and basic accounting principles to issues of the contemporary business environment. Methods include lecture, case studies, group projects, simulations, video clips, and discussion of various text-­­ and periodical-­­based readings. To view the course syllabus, click here.
      • Professional Development: Provides students with a "hands-on" opportunity to make a difference and develop leadership, teamwork, and communication skills through learning, practice, and teaching the principles of free enterprise. This objective is accomplished through real-world outreach projects involving the community. Students develop an entrepreneurial mindset and leadership capabilities through assisting others in business ventures through the application of the principles of SIFE (Students in Free Enterprise, now Enactus). To view the course syllabus, click here.

            ACADEMIC CERTIFICATIONS

            • ICSB GLOBAL Certificate in Social Entrepreneurship
            • Certified Entrepreneurial Mindset Profile Practitioner.
            • Certified Ice House Entrepreneurship Program Facilitator. The Ice House Entrepreneurship Program is designed to inspire and engage participants in the fundamental aspects of an entrepreneurial mindset as an essential life skill.
            • Certificate in Business Research from SKEMA Business School, The Business Science Institute, and Jean Moulin Lyon University - September 2018

            STUDENT DEVELOPMENT AND ADVISING

            Ph.D./DBA co-supervisor for:

            • Anjali Prabhu, Higher education focus in the SKEMA/Business Science Institute DBA program, 2019 -
            • Nisrine TAHRI, Entrepreneurship focus in the Africa Business School Ph.D. program, 2019 -
            • Ahmed Zahlan, Entrepreneurship focus in the Africa Business School Ph.D. program, 2019 -  

            Advisor to numerous undergraduate entrepreneurship students. 

            • Available year-round (despite 9-month contract) to attend to various student needs, including entrepreneurial mentoring as well as degree evaluations and course scheduling strategies.
            • ln addition to direct advisees, spent significant time mentoring students during and after university hours. As a result, named a 2014, 2015, and 2016 First Year Experience Advocate at Western Carolina University:

            “An advocate is someone who you know has your best interest in mind and someone who cares deeply about your success in and out of the classroom, someone you can count on to give you sound advice and someone you know will be in your corner.”
            – Criteria given to students when voting for a faculty member

            • Mentored student group "Tipster" placed first and was awarded "People's Choice" in 2016 EPIC competition: WCU Student Initiative Encouraging Entrepreneurship through Elevating Potential, Imagination, & Collaboration.
            • Student Club Faculty Advisor to the Catamount Motor Club, Western Carolina University.

            COMMUNITY ENGAGEMENT AND SERVICE

            Community engagement/consulting/mentorship with internal and external entities to support organizational effectiveness, economic development, and social responsibility.

            Mentorship

            • 2020, July - Present, New Venture Review: Spotter - Providing mentorship and advisory services to technology startup for electronic check verification in Morocco.
            • 2020, July - Present, United Kingdom Entrepreneurial Mindset Academy: Mentoring nascent entrepreneur on developing and implementing entrepreneurial mindset programs designed to help aspiring entrepreneurs achieve success.
            • 2020, June - Present, Kwayria: Mentor for the development and implementation of Kwayria, a platform that uses sports to educate the next generation of Moroccan citizens. The Kwayria mission fits into the ABS gender, diversity, and youth initiatives and provides the school with the potential of collaborating on an innovative program that can transform education.
            • 2020, August, EMBA Final Project Mentoring: Provided assessment and advice to EMBA "traffic logistics" team concerning final project written report and presentation.
            • 2020, July, AI/Cloud Native Solutions: Review and feedback of startup proposal by Mohammed VI Polytechnic University faculty members.
            • 2020, June, SBAT/OPEE Database: Review of SME quantitative and qualitative database for use and collaboration with ABS faculty.

            Startup Development Officer 
            National Council of Entrepreneurial Tech Transfer (NCET2)
            September 2017 – Present

            Network of executives, angel investors and serial entrepreneurs with extensive knowledge and experience in startups development, who will sit on boards of directors and boards of advisers to help guide companies from startup through successful milestones to a significant market impact.

            Business lncubator Project, Asheville, NC

            April 2015 - June 2016 

            Program provides entrepreneurial expertise to local startups to help spur economic growth in the region. Provided over 150 hours of service.

            Asheville Cottage Initiative, Asheville, NC
            June 2013 – December 2015

            Advisory group focused on community-based efforts designed to increase the quality and standard of living within the Asheville urban core. Only available affordably priced housing initiative in urban core. Over 180 hours devoted to the project.

            University of North Carolina Asheville (UNCA) 
            Student Social Responsibility Project, Asheville, NC 
            October 2014 – April 2015

            Mentored student team on social entrepreneurship project designed to reduce sexual assault on college campuses. Team won UNCA competition and 2015 University of North Carolina State System competition. Contributed over 120 hours to the effort.

            Consultant, Sports Technologies Concussion Mitigation Project, Jacksonville, FL
            January 2012 – December 2014

            Responsible for startup operational and funding business strategies for Sports Technologies LLC, a research and development startup that has created innovative, patented helmet technologies for the dissipation of collision impact energy to prevent or mitigate human trauma, such as brain concussions. Provided over 300 hours to the effort.

            PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

            Sep 1991Oct 2004

            Tempus Software, Inc., Jacksonville, FL

            President and CEO, Founder, Advisor, and Board Member
            • Founded Tempus, a top-ten ranked leading healthcare information systems company, and served as president and chief executive officer. Transformed the front-end of healthcare processing through the development of the industry’s first patient access management product suite, now a half a billion dollar per year market. Early adopter of networked, PC-based Internet technologies. Directed all aspects of corporation, including business creation and initial seed capital raise. Responsible for operations, sales, marketing, and technical management. Led formation and growth of partner alliances. Secured multimillion secondary round of strategic-based capital. Grew company to multimillion annual revenue generator and secured more than 450 hospital customers throughout the US and Canada.
            • Returned to Tempus in 2002 and revitalized the company. Restructured corporate finances and redirected product development and marketing. Bolstered customer service and quality assurance. Re-established relationships with partners and vendors. Negotiated sale of Tempus to QuadraMed Corporation (formerly NASDAQ: QDHC) for $16.5 million in June 2004.
            Oct 2005Dec 2014

            Serendipity Design Studios, LLC, Jacksonville FL

            President and Managing Partner

            Provided expertise and mentorship to entrepreneurs in turning concepts and ideas into profitable business endeavors.

            • Wide range of advisory services included all phases of company life cycle: market evaluation, business planning, and creation; capital-raising and corporate financing; product, job, and revenue growth; board advisory services; and exit strategy planning and execution.
            • Developed corporate strategy for eCycle Security, a $180 million per year, first US plasma gasification electronic waste initiative.
            • Conceived and developed the Center for Innovation project, a unique sustainable economic development and job creation partnership between the private sector, academic institutions, and government. 
            Jan 2012Jun 2013

            National Basketball Retired Players Association - Houston Chapter

            Advisory Board Member
            • Advisor to retired National Basketball Association players. Responsible for establishing and implementing the organization’s leadership and player development strategy.
            Jan 2008Dec 2012

            Luv-It Wellness Foundation, Jacksonville FL

            Vice Chair of the Board of Directors
            • Early guide and mentor to nonprofit health management organization focusing on preventing the causes and health risks of childhood obesity through early childhood and adolescent education.
            Aug 2002Nov 2004

            eOptimize Advanced Systems, Inc. (TSE-CDNX: EOP), Kamloops, British Columbia, Canada

            Board Member and Consultant

            Active advisory and operational role.

            • Assessed and innovated company’s intermediate and long-term product plan. Spearheaded establishment of US healthcare market. Negotiated strategic alliances, including the company’s largest licensing agreement for $5 million with Eclipses Corporation, a $255 million, former NASDAQ-traded company. Company was a Microsoft Enterprise Company award winner and an industry-leading provider of .NET real-time, intelligent scheduling solutions for corporations.
            Mar 2001May 2002

            Patient Placement Systems, LLC, Atlanta, GA

            President and Board Member

            Responsible for initial development and growth of e-based healthcare commerce company.

            • Led successful program to raise first and secondary rounds of seed capital. Recruited an experienced management team. Established name recognition and market presence. Became the industry’s leading provider of web-based patient placement systems for hospitals and long-term care facilities. Merged with Jackson Healthcare (www.jacksonhealthcare.com) in 2002.

            OTHER PROFESSIONAL EXPERIENCE

            Served as Executive Director of Outpatient Services for Baptist Health, Jacksonville, FL (1990-1991). Responsible for strategic planning at Memorial Health System, Jacksonville, FL (August 1986-1990). Began career at Blue Cross and Blue Shield of Florida as a Management Consultant (1984–1986).

            ADDITIONAL PRESENTATIONS AND PUBLIC MEDIA EXPERIENCE

            Numerous presentations to organizations and universities. Lectures and hands-on sessions for innovation and creativity, future educational and career trends, entrepreneurship, and business ethics. Examples include:

            • Conceived and implemented panel discussions on innovation, creativity, and entrepreneurship. Developed key workshops for UNF Student Summit, including leading “A Whole New Mind,” an interactive program designed to help students master professional success and personal satisfaction.
            • Panelist on “Failure Is Not a Four-Letter Word.”
            • Keynote speaker for the UNF Alumni Association as well as the IndUS Chamber of Commerce Northeast Florida.
            • Presentations on technology and industry trends to regional and national organizations, including Florida Hospital Association, Central Florida Healthcare Information Management Systems Society, National Association of Healthcare Access Managers, and National Healthcare Information and Management Systems Society.
            • Appearances in television and radio media. Featured in WJXT-Channel 4 “UNF scientists want to market sensors that help detect viruses” and in WJCT-Public Television broadcast highlighting entrepreneurship at UNF. Discussed technology commercialization and transformational learning on WJCT-89.9 FM Public Radio program "In Context."
            • Quoted in jacksonville.com article "Business College Students Find Value in "Green" Marketing Plan http://jacksonville.com/business/2009-04-19/story/business_college_students_find_value_in_green_marketing_plan
            • Guest appearance on TV show "Speaking of Business," produced by The Florida Small Business Development Center.

            EDUCATION

            20172019

            Doctorate of Business Administration

            SKEMA Business School

            France

            Research emphasis in entrepreneurship with the thesis "Understanding the Entrepreneurial Capacity of Undergraduate Students"

            AACSB, EQUIS, and AMBA accredited

            Graduated September 2019

            19801984

            Bachelor of Science

            Auburn University

            Auburn, AL

            Industrial and Operations Management

            REFERENCES

            CASES - PUBLISHED

            Encompass Software: Getting Started, the First Months, and Fueling Growth

            Encompass Software: Managing Entrepreneurial Growth

            Using an Online Assessment Tool to Examine Entrepreneurship Student Traits and to Measure and Improve the Impact of Entrepreneurship Education

            Assessing & Understanding the Entrepreneurial Potential of Undergraduate Students

            ITEMS OF INTEREST

            Reports, recognitions, student experiential learning, and private sector announcements.