Global Head of Issuer Services Product and Exco Member
- Member of the Global Management Committee setting and implementing the global strategy and vision for the Issuer Services global Corporate Trust & Loan Agency business consisting of over 500 colleagues across 15 international markets with specific responsibility for “What we do, where we do it and how we communicate with stakeholders”
- Responsible for designing, implementing and growing a successful global product function, owning the global product strategy providing clear direction on what and how products should evolve and in what jurisdictions to contribute to the consistent achievement of the global annual operating plan
- Successfully expanded the business into 8 new markets across Asia, Europe and the Americas, delivering a range of new products/services as well as the expansion of the product range in existing markets taking account of all regulatory and technological market changes that impacted the product range
- Designed and delivered a new target operating model (ToM) in preparation for a hard Brexit, leading the project team to develop a deep understanding of all legal, regulatory and operational factors before designing and implementing the necessary changes to the existing ToM such that the Issuer Services product was competitively positioned in the event of a hard Brexit
- Business lead and subject matter expert for the IBOR replacement programme looking at the business and client impact of the changes to IBOR globally (legal, operational, systems) to correctly position the business to effectively manage the switch to the new Risk Free Rates