Download PDF

Work experience

District Sales Manager

2022Current
Driven Brands - Take 5 Oil Change
  • Successfully managed and oversaw operations of eleven locations across LA, AR, and TX, ensuring smooth and efficient business processes.
  • Achieved top rankings in Big 4 attachments throughout the company, demonstrating exceptional sales performance and strategic execution.
  • Expanded customer base and fleet accounts, contributing to significant business growth and increased market presence.
  • Received numerous recognitions for achieving the highest customer satisfaction surveys within the company, highlighting a commitment to exceptional service.
  • Recruited and developed top talent, fostering leadership growth and progression within the organization.
  • Implemented strategic initiatives that enhanced operational efficiency and customer engagement, leading to improved business outcomes.
  • Led cross-functional teams to drive business growth, resulting in a 20% increase in revenue over two years.

Territory Manager

20182022
East Texas BG
  • Cultivated and maintained robust relationships with over eighty accounts across Louisiana and Texas, ensuring a successful and thriving territory.
  • Consistently achieved sales targets by effectively addressing customer concerns and guiding them toward commitment, resulting in increased revenue and customer loyalty.
  • Distributed top-tier products and equipment to dealerships, independent shops, and franchises, enabling them to perform BG Automotive Maintenance Services on consumer vehicles with excellence.
  • Led initiatives to enhance customer satisfaction, resulting in a 20% increase in repeat business and referrals.

District Manager

20142018
GAP Outlet
  • Successfully managed operations for 22 GAP Outlet stores across Louisiana and Arkansas, overseeing a portfolio representing $90M in annual revenue.
  • Consistently exceeded sales revenue targets by 15% each quarter, showcasing strong leadership and strategic planning capabilities.
  • Implemented effective sales strategies that enhanced performance, even amidst challenging local economic conditions.

Area Sales Manager

20092014
Apple Inc
  • Managed and oversaw multiple locations within the assigned territory, consistently achieving annual sales targets of $130-135 million.
  • Demonstrated exceptional and comprehensive knowledge of Apple technology and applications, enhancing customer trust and satisfaction.
  • Delivered outstanding customer service and support for all standard Apple applications and hardware, including hardware resets, password setups, and account configurations.

District Manager

20072009
Russell Cellular
  • Successfully managed operations for thirteen stores across Louisiana, Texas, and Arkansas, ensuring consistent performance and achieving regional sales targets.
  • Developed and implemented a sales strategy focused on relationship building within a compressed sales cycle, resulting in an 18% improvement in customer retention.
  • Transitioned from a monthly inventory model to daily cycle counts, leading to significant monthly cost savings of $8,000.
  • Led and motivated store managers and staff, fostering a collaborative environment that enhanced team performance and customer satisfaction.

Education

AAB - Associate of Applied Business

19982000
Louisiana State University Shreveport

Skills

Computer/Software Knowledge

Word, Excel, Outlook, Powerpoint, OneNote, Access, Docs, Sheets, Slides, Forms, Powerpoint, Google Slides, OpenOffice Impress, Tableu, Windows, Linux/Unix, Workday, Kronus

Awards & Achievements

Received numerous recognition for achieving the highest customer satisfaction surveys within the company, highlighting a commitment to exceptional service - 2022/2023/2024

Winner of the top Consultant in 2010 for growth - Apple Inc

Top Consultant in 2010 and 2012 - Apple Inc

Top District Manager in 2008 - Russell Cellular

First district to beat the company record in 2008 - Russell Cellular

Best district in customer satisfaction 2009 - Russell Cellular