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Work experience

03/03/202103/20/2022

Customer Service Representative

Geico

Achievement: Held employ of the month for a year

04/15/202205/10/2024

Customer Service Representative

Maximus Inc.

Achievement: Good reviews from customers

06/05/202406/25/2027

Customer Service Representative

Humana

Achievement: Was polite and a good team player

Education

08/10/202005/23/2021

High School Diploma

Kathleen Senior Highschool

Achievement: Dual Enrolment in Career Planning

06/20/202106/20/2026

Bachelors Degree in Business Management

Fullsail University

Achievement: Management Honors

08/02/202708/02/2029

Bachelors Degree in Human Resources

Florida Technical College

Achievement: Communications Honors

Skills

Persuasive Skills

Description: Often persuade customers successfully into buying certain insurance  plans for the company 

Self-Control

Description: Never have lost my temper with customers on the phone and often keep a calm demeanor

Patience

Description: I am willing to take the appropriate time and effort to properly solve the problem at hand, not just rush to get it over with

Adaptability

Description: I am not the most subjectable to change, but am willing to adapt or change when it is needed

Volunteer Experience

1.) Receptionist for the SPCA Florida Adoption Center 

2.) Receptionist for Coast Dental and Orthodontics