Dorina Mahler

Union Pacific, a Fortune 200 company headquartered in Omaha, NE, is one of America’s premier transportation and logistics companies, linking 23 states in the western two-thirds of the country and serving many of the fastest-growing U.S. cities.

Union Pacific is a leader in developing and applying new technology to efficiently move freight in a safe and environmentally friendly manner. Union Pacific’s success is built on one of the most advanced networks, consisting of voice, video, radio fiber optics, microwave, internet and data communications.

This position was part of the NetControl development program whose objective is the replacement of TCS (Transportation Control System) and all connected client-server systems currently used by Union Pacific Railroad and its affiliates to manage core business functions with modern web-based technologies.

• Communicated with all involved participants of business technology requests to ensure common understanding of related requirements, scope, priority, impact, accountability's, schedule, design, conditions of satisfaction, status, and issues.
• Coordinated, oversaw, and monitored efforts of all involved participants of business technology requests to ensure quality and timely delivery.
• Provided and/or facilitated the quality and timely completion of all deliverables related to business technology requests.
• Negotiated scope, priority, commitments, and schedule related to business technology requests.
• Determined and implemented process improvements relevant to the business technology requests life cycle activities and deliverables.
• Formulated and defined system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Reviewed, analyzed, and evaluated business systems and user needs.
• Conducted needs analysis, documented requirements, and revised existing system logic as necessary using knowledge in web-based requirement and test management tools. 
• Created and updated system documentation and prepare training materials for end-users and support.
• Researched and documented requirements, evaluated scenarios, and executed changes needed to respond to requirements.
• Ensured the team followed software quality assurance best practices.
• Summarized and communicated testing outcomes in meaningful ways.

• Documented, monitored, and quantified development and delivery activities among various NetControl Train project participants and stakeholders using Microsoft Word, Excel, PowerPoint, Visio, and graphical tools.

• Tracked development work and test and production releases in the overall Project Plan to ensure the teams were on track to meet agreed upon deadlines for web-based applications and web-site development.

• Prepared and delivered project documentation, training materials, and updates using Jira, the Wiki, and Microsoft Project.

• Analyzed business processes; defined and documented requirements.
• Collaborated with clients and other technical teams as needed.
• Partnered with cross-functional users and technical teams for problem analysis and resolution, and to identify opportunities for process improvement and more effective utilization of  information technology and information systems.

Election Systems & Software is an Omaha, Nebraska-based company that manufactures and sells voting machine equipment and services. The company's offerings include vote tabulators, direct-recording electronic (DRE) machines, voter registration and election management systems, ballot-marking devices, electronic poll books, Ballot on Demand printing services, and absentee voting-by-mail services. As the world’s largest elections-only company, Election Systems & Software has provided election equipment, software and services that are used by U.S. municipalities and counties to help run fair and accurate elections for more than 30 years.

• Acted as ScrumMaster for the development teams; prepared development metrics reports, scheduled meetings for every iteration.
• Created and maintained functional specifications, including design and mockups for various products using FogBugz, Wiki, SharePoint, Balsamiq and other graphical tools.
• Identified test scenarios, developed test scripts, and created expected results for use in test cycles. Drove testing.
• Assisted in project management for all products. 
• Provided training and support to sales, conversions, and other external/internal customers. 

Technical Management Inc. was founded in Lincoln, NE in 1964. In 1988 it added Transaction Applications Group as a third-party administrator and it became the leading provider of policy administration and business processing services to the life and health insurance industries known as TAG TMI. The company was acquired by Perot Systems in 2005. Perot System was a Fortune 1000 corporation with offices in more than 25 countries, it employed more than 23,000 people and had an annual revenue of $2.8 billion prior to its acquisition for $3.9 billion in 2009 by Dell, Inc. as Dell Services. Dell Services was then acquired by NTT DATA in November 2016.

• Gathered requirements and developed functional specifications to document solutions to business needs.
• Performed Model Office and regression tests; verified output from policy pages.
• Provided training materials to administrative teams; developed and conducted related training programs.
• Gained experience working in the insurance industry.
• Provided sales support.