Donna Golaski

Accelerated performance while leading the Lead-to-Cash program through process innovation, operational changes and business execution for $2.7 billion content delivery network (CDN) services provider and cloud security solutions.

• Streamlined systems and processes using BI technology, introduced automation, simplified products increasing productivity and revenue and reducing cycle time by 25%.
• Orchestrated cross-functional system and process reviews, translated business needs into IT requirements from discovery to delivery of reliable, scalable enterprise-wide Sales and Marketing solutions to support growth.
• Established Program Management discipline introducing methodology and standards using metrics and reviews to broaden adoption.

Established business consulting practice for $4B IT consulting and business outsourcing provider. Advised global account teams and C-level clients on business solutions across all disciplines impacting system, process and people.  

• Formalized roadmap, hired consultants and accelerated delivery achieving $16M new revenue in first year.  
• Directed large-scale project teams utilizing global cross-functional onsite/offshore model.  
• Integrated system improvements, cost and waste reductions, capitalized economies of scale, leveraged global service delivery model driving maximum customer efficiency.

Established Project Management Office (PMO) and Process Improvement Office (BPO) for growing $7 billion health care provider. Managed complex, matrix Sales Support, Finance, Operations and IT organizations.  

• Oversaw +150 projects and improvement initiatives annually to achieve efficiencies and increased ROI across +1,000 customers and ~75 staff.  
• Initiated Finance & IT competency assessments re-allocating resources based on needs/skills to decrease SLAs and inefficiencies while improve cash flow by 20%.  
• Engineered global Corporate Knowledge Center for best practices, employee training and empowerment.

Directed complex cross-functional programs and improvement initiatives for $395 billion assets under management financial company. Identified requirements, established executive reporting, performed risk assessments against milestones, monitored capital expenditures and managed external dependencies.  

• Headed matrix organization of 100+ IT and business resources engaged in enterprise projects.  
• Established Project Management (PM) and Business Process Improvement (BPI) functions, providing consultation and recommendations to business community.
• Drove leadership efforts reducing waste, increasing value and growing revenue across the business.

Managed Finance & Administration functions (IT, General Accounting, HR, Payroll, 401k Administration, Employee Benefits & Facilities Management) for start-up video-on-command provider acquired by Microsoft.

• Executed venture capital activities securing all investment funding prior to acquisition.  
• Implemented all financial and business controls to meet vigorous investor goals while eliminating risk.  
• Established invoicing system to accurately recognize revenue and meet cash flow requirements.

Focused on the investment and financing activities of a business entity, including merger and acquisition, private equity, venture capital transactions, and entrepreneurial finance as a core Professor of Corporate Finance curriculum.

Managed Finance & Administration functions for leading database marketing company serving health, finance, retail, hospitality and non-profit offering database and warehousing, modeling, analytics, marketing, creative, production and fulfillment products & services.

• Directed Finance, Accounting, Payroll and Purchasing teams (+65 staff) ensuring financial stewardship, strategic planning and, business reviews and executive reporting.  
• Executed feasibility and implementation of billing application converting 1,000+ clients and 250+ end-users.
• Consolidated 21-day financial close to 3-days and reduced 25-30 days T&E reimbursements to 7-days.