Allain P. Collins
Professional liability claims Manager.
- Reading, MA
- +16178996368
- allaincol@gmail.com
Boston, Massachusetts: Managed team of Claim Representatives, Medical Consultants, Office Administrators in Medical Professional Liability, General Liability, assuring best practices in claims management, performance management, and development of staff to achieve superb customer service for CRICO insured. Worked closely with CRICO Patient Safety Program Directors to respond to Institutional needs in Patient Safety and Loss Prevention requests through various educational programs, grand rounds, and claim review sessions. Applied knowledge of Professional Liability, claims oversight, technologies, litigation strategies, and leadership to maximize operational and Claim team performance for insured hospitals.
Cambridge, Massachusetts: General Claim Representative Handling 100+ files involving complex medical malpractice and employment discrimination cases for Team with successful results in protecting our insured providers, through effective trial supervision, which has given rise to numerous defense verdicts and reasonable settlement resolutions.. Promoted from Senior Claim Representative to General Claim Representative in 4 years of Employment. Upon arrival to CRICO, immediately took over seasoned adjuster's 80+ files, effectively managing and resolving all to a favorable conclusion. Strong advocate for all insured providers throughout life of claims and suits. Member of Companywide“ Wellness and Recreation” Committee, to facilitate a more cohesive, healthy and well-rounded workforce. Developed strong and respectful relationships with Hospital Risk Managers for effective claim handling. Participated in updating the claims management protocols & templates for both medical malpractice and association liability cases.
Peabody, Massachusetts: Varied responsibilities from handling in-house litigation to creating and sustaining a captive insurance company, ultimately taking over the Claims Department for the Captive, achieving favorable results for a premier risk management and energy industry insurance brokerage firm. Supervise the legal and claims departments, reporting directly to the COO and CEO while managing three claim adjusters, multiple third-party administrators and various vendors. Supervise captive and guaranteed-cost claims covering $5 million and $10 million in premiums. Co-developed an insurance captive in August 2006 that minimized losses paid on behalf of each member with a loss ratio of less than 40% since inception, half that of a typical program. Saved the company approximately 40% with earned premium of $5. 75 million through unyielding organizational oversight and aggressive and strategic handling of claims and litigation. Secured 25% of the captive membership due to appealing presentations on claims handling and legal expertise; retained 40% of the captive membership due to positive results with accounts. Urgently investigate claims by gathering evidence and hiring experts to determine cause and origins and by working closely with government officials and adjusters. Advise executive directors on corporate transactions, blue sky requirements and regulatory matters for the captive insurance company; saved labor and travel costs and streamlined licensing.
Boston, Massachusetts::Joined law firm Senior Associate with 100 partners and over 200 associates to handle insurance defense cases involving product liability, personal injury, premises liability and insurance coverage. Participated in mediations and litigation in complex personal injury lawsuits. Exhaustively analyzed coverage for priest abuse cases. Litigated and settled product liability cases for a New England amusement park. Aggressively defended all cases. Mediated a $40,000 settlement, rescuing one client from a $2 million allegation of lead poisoning. Gained an excellent reputation by performing medical analyses in evaluations of liability and damages for personal injury and premises liability cases.
Austin, Texas- Partner(Non-Equity) Hired as 11th in line by a 25-person firm with an excellent reputation as the premier workers' compensation firm in Texas to defend major client Workers Compensation cases. Clients included Coca-Cola, AMS Staff Leasing, Miller Brewing Company, Southwest Airlines, American Airlines and Target. Handled thousands of Administrative Hearings on issues of compensability, course and scope and disability. Presented testimony of witnesses, cross-examined adverse witnesses and experts and convinced the Workers' Compensation Commission with closing arguments. Lowered medical costs for clients and reinforced medical regulations by utilizing deep medical knowledge to dispute questionable medical treatment by health care providers for injured workers. Grew proficient in administrative litigation by handling four administrative trials and 20 mediations each week across Texas in addition to the two medical trials handled each month. Saved one insurance company hundreds of thousands of dollars by successfully establishing the non-compensability of a particular claim due to the employee's preexisting medical condition. Achieved ranking in the top three of all billing attorneys at the firm with an average of $400,000 generated per month through extremely efficient, thorough and diligent work.
Austin, Texas Senior Associate Joined the firm as a litigator in medical malpractice defense cases and other tort litigation involving premises liability, commercial deceptive trade practices and automobile litigation for major insurers. Skillfully defended physicians insured by insurance carrier, Medical Protective along with defending numerous drivers for a large auto insurer(Progressive Insurance) by conducting detailed discovery, depositions and mediations that resulted in significant profitability gains for the firm.
Law Degree
Bachelor of Science in Medical Technology. Licensed by Association of Clinical Pathologist.